
Dealership Experience
1 yr, 5 mos
11 Reviews of Courtney Bertsch
March 23, 2021
"Courtney helped us with the purchase of a vehicle in..."
- Bill BoyceCourtney helped us with the purchase of a vehicle in December. We have purchased a lot of vehicle through the years and this was by far our BEST experience working with a sales professional. No pressure, very informative, very helpful and you could see from the start that Courtney was more interested in making sure we purchased the right vehicle and not just "a" vehicle. Thanks for making the experience so great!
Read MoreDecember 14, 2020
"Courtney is a complete GEM. I had an extremely complex..."
- MissyCourtney is a complete GEM. I had an extremely complex situation with my lease and was so stressed about how to handle it. Courtney helped me from the start to the very end and I've never had a more amazing experience at a dealership. She is an incredible sales rep and just in general a great person. I would highly recommend working with her to anyone!!
Read MoreOther Employees Tagged: Josh Salter
November 05, 2020
"Courtney has excellent customer service skills. She went..."
- 3blindmice66Courtney has excellent customer service skills. She went above and beyond to help us purchase our Ford Escape. She made the purchasing process effortless and non-stressful. Thank you to the Chapman Volkswagen staff. Great experience.
Read MoreFebruary 14, 2020
"Good people... Win/Win deal"
- SabinoKenThis is the 5th car I've gotten from a Chapman dealership. I've been treated like a valued customer each time. My previous cars were BMWs and Acuras. This time I had the pleasure of working with Jim Dresher (sales Manager) and Courtney Bertsch at Chapman VW. Jim was able to put together a tricky deal that involved an existing Acura lease that had several months remaining. Courtney did my "signing". She was very organized and was able to confidently answer each of my questions. Courtney also got us through the "signing" quickly which I appreciate. In summation, this was a great car buying/leasing experience and I would have no problem recommending this dealership to anyone wanting a new VW.
Read MoreOther Employees Tagged: Jim Drescher
January 29, 2020
"New Car"
- budjupinJust purchased my 2019 VW Beetle Convertible from Chapman (Courtney) and had a great experience. One stop shopping for product and financing. Close location key.
Read MoreOther Employees Tagged: Josh Salter
January 16, 2020
"Great professional etiquette from courtney and the..."
- SATISTIEDGreat professional etiquette from courtney and the financial representative. Great place to do business on 100% satisfied will refer This place to anybody Wow wow
Read MoreOther Employees Tagged: The finance advisor.