Courtney Bertsch

Courtney helped us with the purchase of a vehicle in December. We have purchased a lot of vehicle through the years and this was by far our BEST experience working with a sales professional. No pressure, very informative, very helpful and you could see from the start that Courtney was more interested in making sure we purchased the right vehicle and not just "a" vehicle. Thanks for making the experience so great!

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Courtney is a complete GEM. I had an extremely complex situation with my lease and was so stressed about how to handle it. Courtney helped me from the start to the very end and I've never had a more amazing experience at a dealership. She is an incredible sales rep and just in general a great person. I would highly recommend working with her to anyone!!

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Courtney has excellent customer service skills. She went above and beyond to help us purchase our Ford Escape. She made the purchasing process effortless and non-stressful. Thank you to the Chapman Volkswagen staff. Great experience.

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Courtney was a great sales rep to work with at Chapman. She showed us the car we wanted and we were able to quickly come to final terms on the sale. Very pleased with our experience!

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Courtney and the Chapman team were extremely thorough and helpful despite the pandemic! in getting our car sale finalized. Highly recommend working with this group. Very pleased :)

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I went in today looking for an SUV and Courtney was beyond helpful. She was very informative and knew her stuff! She helped me find the car I needed. Thanks again!!

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This is the 5th car I've gotten from a Chapman dealership. I've been treated like a valued customer each time. My previous cars were BMWs and Acuras. This time I had the pleasure of working with Jim Dresher (sales Manager) and Courtney Bertsch at Chapman VW. Jim was able to put together a tricky deal that involved an existing Acura lease that had several months remaining. Courtney did my "signing". She was very organized and was able to confidently answer each of my questions. Courtney also got us through the "signing" quickly which I appreciate. In summation, this was a great car buying/leasing experience and I would have no problem recommending this dealership to anyone wanting a new VW.

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Just purchased my 2019 VW Beetle Convertible from Chapman (Courtney) and had a great experience. One stop shopping for product and financing. Close location key.

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Great professional etiquette from courtney and the financial representative. Great place to do business on 100% satisfied will refer This place to anybody Wow wow

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This was by far the best experience I've ever had at a dealership . Staff was very honest and very helpful couldn't ask for more

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