Dealer Reviews
Service Reviews
Cars for Sale
Sign In
Contact Me
Courtney Bertsch
Refer Me
11 Reviews
Dealership Experience
2 yrs, 11 mos
11 Reviews of Courtney Bertsch
March 23, 2021
Courtney helped us with the purchase of a vehicle in December. We have purchased a lot of vehicle through the years and this was by far our BEST experience working with a sales professional. No pressu December. We have purchased a lot of vehicle through the years and this was by far our BEST experience working with a sales professional. No pressure, very informative, very helpful and you could see from the start that Courtney was more interested in making sure we purchased the right vehicle and not just "a" vehicle. Thanks for making the experience so great! More
by Bill Boyce
Helpful 
December 14, 2020
Courtney is a complete GEM. I had an extremely complex situation with my lease and was so stressed about how to handle it. Courtney helped me from the start to the very end and I've never had a more amazi situation with my lease and was so stressed about how to handle it. Courtney helped me from the start to the very end and I've never had a more amazing experience at a dealership. She is an incredible sales rep and just in general a great person. I would highly recommend working with her to anyone!! More
by Missy
Other Employees Tagged: Josh Salter
November 05, 2020
Courtney has excellent customer service skills. She went above and beyond to help us purchase our Ford Escape. She made the purchasing process effortless and non-stressful. Thank you to the Chapman Volkswa above and beyond to help us purchase our Ford Escape. She made the purchasing process effortless and non-stressful. Thank you to the Chapman Volkswagen staff. Great experience. More
by 3blindmice66
May 06, 2020
Quick and efficient! Courtney was a great sales rep to work with at Chapman. She showed us the car we wanted and we were able to quickly come to final terms on the sale. Courtney was a great sales rep to work with at Chapman. She showed us the car we wanted and we were able to quickly come to final terms on the sale. Very pleased with our experience! More
by Cwatts
April 09, 2020
Courtney and the Chapman team were extremely thorough and helpful despite the pandemic! in getting our car sale finalized. Highly recommend working with this group. Very pleased :) helpful despite the pandemic! in getting our car sale finalized. Highly recommend working with this group. Very pleased :) More
by FromTucson
February 22, 2020
I went in today looking for an SUV and Courtney was beyond helpful. She was very informative and knew her stuff! She helped me find the car I needed. Thanks again!! beyond helpful. She was very informative and knew her stuff! She helped me find the car I needed. Thanks again!! More
by Shmecky
February 14, 2020
Good people... Win/Win deal This is the 5th car I've gotten from a Chapman dealership. I've been treated like a valued customer each time. My previous cars were BMWs and Acuras. This is the 5th car I've gotten from a Chapman dealership. I've been treated like a valued customer each time. My previous cars were BMWs and Acuras. This time I had the pleasure of working with Jim Dresher (sales Manager) and Courtney Bertsch at Chapman VW. Jim was able to put together a tricky deal that involved an existing Acura lease that had several months remaining. Courtney did my "signing". She was very organized and was able to confidently answer each of my questions. Courtney also got us through the "signing" quickly which I appreciate. In summation, this was a great car buying/leasing experience and I would have no problem recommending this dealership to anyone wanting a new VW. More
by SabinoKen
Other Employees Tagged: Jim Drescher
January 29, 2020
New Car Just purchased my 2019 VW Beetle Convertible from Chapman (Courtney) and had a great experience. One stop shopping for product and financing. Close l Just purchased my 2019 VW Beetle Convertible from Chapman (Courtney) and had a great experience. One stop shopping for product and financing. Close location key. More
by budjupin
Other Employees Tagged: Josh Salter
January 16, 2020
Great professional etiquette from courtney and the financial representative. Great place to do business on 100% satisfied will refer This place to anybody Wow wow financial representative. Great place to do business on 100% satisfied will refer This place to anybody Wow wow More
by SATISTIED
Other Employees Tagged: The finance advisor.
January 15, 2020
Amazing experience at Chapman Volkswagen!I asked for a Amazing experience at Chapman Volkswagen! I asked for a quick process and they delivered one hundred and ten percent! I received the price I wanted f Amazing experience at Chapman Volkswagen! I asked for a quick process and they delivered one hundred and ten percent! I received the price I wanted for the vehicle. Would shop there again! More
by hrodri22
