Courtney Blasco | Page 9

I bought my vehicle in 2015, from Herb Chambers Westboro Ford. At that time I was very pleased with the deal I received and the service I obtained the next several years. This last visit was not so pleasant Ford. At that time I was very pleased with the deal I received and the service I obtained the next several years. This last visit was not so pleasant. I had scheduled my vehicle for routine maintenance and brought it in 1st thing at 7 am. I called back at 12:30pm and the car had not been worked on yet. I had to reschedule another appointment which was a bit difficult on my end to do. After rescheduling, the only thing they accomplished was an oil/filter change and a few multi-point check lists. I had to wait till the next day to pick my vehicle up. They did provide me with a shuttle service to and from my place of employment which I am grateful for. It seems like they are going through a transition period with new people in the Service Dept. I felt like I was rushed through my vehicle maintenance, as I was scheduled for a 90,000 mi. check, which was never performed. Now I have to schedule the vehicle for a return visit! More

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Service department was Proactive to correct recall that caused cam phaser replacement on 2018 F150 caused cam phaser replacement on 2018 F150 More

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The employee was friendly and courteous. The wait for an oil change and tire rotation took 1.5 hours and I was told it would be 1 hour. oil change and tire rotation took 1.5 hours and I was told it would be 1 hour. More

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Had a great experience from sales to service. Would definitely buy from Herb Chambers again definitely buy from Herb Chambers again More

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Had our F150 serviced this past Saturday, 20 Feb 2021. The service was exceptional, detailed, with a full report at the end. The staff were great, welcoming, and answered all of my questions. The service was exceptional, detailed, with a full report at the end. The staff were great, welcoming, and answered all of my questions. More

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I am very satisfied with the latest service by the Ford dealership at West boughoro, MA. dealership at West boughoro, MA. More

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Very good service. Timely and professional I like the washing of car. Also the low pressure is good also. I will rerun also. Thank you washing of car. Also the low pressure is good also. I will rerun also. Thank you More

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Knowledgeable, helpful personnel. Great service. This dealership truly goes the extra mile Re: customer service. dealership truly goes the extra mile Re: customer service. More

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Consummate professionals, thourough, efficient & kind. Would go back any time for service here; Rick Gadway was great. Very happy with our service experience and his courteous handling of our problem. Would go back any time for service here; Rick Gadway was great. Very happy with our service experience and his courteous handling of our problem. More

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Very pleased that we choose this dealership to service our vehicle. The service team was excellent. They gave us accurate information on the work that needed to be preformed and the timeline that it would our vehicle. The service team was excellent. They gave us accurate information on the work that needed to be preformed and the timeline that it would take to be completed. More

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