Courtney Delmore
Courtney Delmore at Danbury Hyundai

Courtney Delmore | Page 3

Sales Consultant

Danbury Hyundai

102 Federal Rd
Danbury, CT 06810

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32 Reviews
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32 Reviews

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32 Reviews of Courtney Delmore

November 23, 2021

Dealership Rating
Employee Rating

The team at Danbury Hyundai was all around fantastic. Jose, in specific, took being my representative way above and beyond what I could have even expected! He helped me decide what I wanted, had patience More

by Dayna.eren
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Walker, Jose Aviles, Kevin Reyes, Randolfo Cabrera , Kevin Mohler, Carlos Montoya

Nov 24, 2021

Danbury Hyundai responded

We are delighted to hear about your experience! I know Jose was very happy to help you! We hope you're enjoying your new vehicle, and thank you for choosing to purchase with us!

November 18, 2021

Dealership Rating
Employee Rating

Great car buying experience. Excellent service. I am pleased to have purchased my car here More

by acuacratl203
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Martinich , Carlos Montoya

Nov 18, 2021

Danbury Hyundai responded

We're grateful you chose to purchase with us! Happy and safe driving!!

October 16, 2021

Dealership Rating
Employee Rating

Terrific service. Very personable and responsive. Will miss working with our dealer! Will recommend to friends! More

by lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2021

Danbury Hyundai responded

Thank you very much! We are honored by your recommendation!

October 03, 2021

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Great service and follow through to purchase a new vehicle despite the tough environment. Thank you. More

by Horseneck28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2021

Danbury Hyundai responded

Thank you! We are grateful for your business!

September 12, 2021

Dealership Rating
Employee Rating

Fantastic! I needed the Genesis ready in four days to drive from CT to FL. They did it in two. Great service! Thank you so much. More

by e_barek
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Walker

Sep 13, 2021

Danbury Hyundai responded

You're very welcome! Happy and safe driving!

August 13, 2021

Dealership Rating
Employee Rating

This is my fifth Hyundai. I like dealing with this dealership. Good service over the years. Hyundai a reliable vehicle. Courtney Delmore is a pleasure to work with. More

by lbatter153
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2021

Danbury Hyundai responded

Thank you for being our customer! It's our pleasure to serve you!

August 06, 2021

Dealership Rating
Employee Rating

The help and courteous salesman were top notch, this was the second Genesis I have from Danbury and I would recommend this dealership to anyone else looking for a Hyundai More

by kuckyfam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Danbury Hyundai responded

Thank you very much! It's our honor to serve you!

June 30, 2021

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Employee Rating

I am truly in shock over my experience with this dealer. I was in the process of purchasing from Courtney. He pressured me into purchasing a car but i told him he didnt have my permission to charge my card More

by Emily
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 30, 2021

Danbury Hyundai responded

Ms. Levine, we are sorry that you were disappointed in your experience. When your father called to discuss the costs, he gave us indication that you were moving forward with the purchase which was why the deposit was applied to your credit card. We apologize if we misunderstood the situation. After listening to the recordings of both conversations we are unsure as to why you would characterize Courtney as being aggressive or hostile in any way, but we understand that this is your perception. Courtney was trying to provide you with accurate information, but as he attempted to explain, without a credit application, your details for incentive qualification, and your preferred price point, he could only provide the MSRP. His mistake was in assuming you understood that this was subject to tax, title, and fees. Regarding the deposit, generally, credit card deposits can take 7-14 business days to refund, dependent on the bank. There would have been no reason to dispute the charge as Courtney had begun the process of the refund. We are glad to hear that you were able to find a vehicle to meet your needs. We wish you safe driving.

Jun 30, 2021

Emily responded

LOL I did understand it was subject to tax, title, and fees. Your dealer fees just happened to be higher than other dealers hence why I questioned... And I am not concerned with how long it would take to issue a refund. What I was frustrated about was how I was spoken to and the fact that I emailed management and did not get a response. Also, using my father as an indicator that I was comfortable with the purchase is unacceptable. I have an over-protective father like most, but I am 25 years old no one has authorization to charge my accounts except for me that should be common sense. I dont know what recording you listened to (or how because it was his personal cell phone that I called) but if somehow you were able to listen to our conversation you would hear him accuse me of challenging his character and screaming at me. You would also hear me on the phone asking why he was being aggressive. But after speaking to management I realize now this is NOT a courtney problem, its a dealership issue. Management is totally content with talking disrespectfully to customers. I stand by every statement I have made. If anyone is looking for a car go to Balise Hyundai in Fairfield!

March 02, 2021

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After dealing with local dealers here in NJ for months, who were unable to provide the vehicle I reserved in March 2020, I called Courtney who identified said vehicle in 30 minutes, promised delivery withi More

by steverettino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2021

Danbury Hyundai responded

We're glad that Courtney was able to find the right vehicle for you! Thank you for your business!

December 03, 2020

Dealership Rating
Employee Rating

I went in looking for car. At first Courtney was very nice and helpful. However, when I was unsure if I wanted a Hyundai I was pressured by Courtney and then the sales supervisor, into putting a $500 dep More

by Ally5689
Customer Service
Friendliness
Recommend Dealer
No
Dec 07, 2020

Danbury Hyundai responded

Please accept my apologies, the manager I spoke with was not directly involved with your transaction and gave me the incorrect information. There was an omission in the paperwork for your refund which was caught and fixed, so the refund check should be on it's way to you.