Courtney Edison | Page 11

Dellen has top tier customer service. The sales staff is fantastic. The sales manager is Courtney and she truly cares about customer satisfaction. TJ in sales is a down to Earth guy who a The sales staff is fantastic. The sales manager is Courtney and she truly cares about customer satisfaction. TJ in sales is a down to Earth guy who answers all your questions and not pushy in any way. Jeff in Finance is a true professional that goes over your options and lets you decide what fits your needs. I truly appreciate the professionalism that I received from Dellen! More

by Ryanstevenson Verified Customer Verified Customer

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I brought my Jeep in for a check engine light. Autozone read the check engine light code and it said ignition coil cylinder 3 misfire. I made an appointment with the dealer and you said both bat Autozone read the check engine light code and it said ignition coil cylinder 3 misfire. I made an appointment with the dealer and you said both batteries needed replaced. The batteries were replaced and I was told everything was fine. I left on vacation 4 days later and the check engine light came back on. I stopped at an AutoZone and they read the code and it was an ignition coil misfire on cylinder 5. Obviously there is an ignition coil issue with the Jeep and your tech missed it. Now I’m a 12 hour drive from home spending my vacation time dealing with a repair you failed to fix. I would give you a zero star if I could. I buy 2 new cars every 4-7 years. I felt like I got one of my best deals at Dellen. But based on the issues I’ve had with this Jeep and the failure on this service, I think I’ll look elsewhere for my next Jeep. Darrin Couch 2020 Gladiator More

by couchdp Verified Customer Verified Customer

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Bart was great. When my mats came in, he and Courtney helped me put them in my new Jeep. On another note, when I purchased my Jeep, it was raining outside. They When my mats came in, he and Courtney helped me put them in my new Jeep. On another note, when I purchased my Jeep, it was raining outside. They should have pulled it in the garage bay and have it dry for me when I picked it up. Instead, it had rain all over, so I didn't notice the dent and paint spot on it. They are taking care of it, but it's been a hassle going back and forth to the dealership to get it taken care of. More

by franklin.amy Verified Customer Verified Customer

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Everyone is amazing from sales to finance and everything in between I have purchased from here before and every time we are treated like family in between I have purchased from here before and every time we are treated like family More

by Jose herrera Verified Customer Verified Customer

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Dellen provides consistent, excellent service. Friendly, knowledgeable staff is attentive. My first dealership when buying/leasing a vehicle is Dellen's. Friendly, knowledgeable staff is attentive. My first dealership when buying/leasing a vehicle is Dellen's. More

by pamelamarcum Verified Customer Verified Customer

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The dealership was awesome. Knowing the problem with my truck would take some time to fix they gave me a truck to drive. Knowing the problem with my truck would take some time to fix they gave me a truck to drive. More

by sdconners Verified Customer Verified Customer

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Great and friendly. I would recommend Gary and Dellen to everyone. All the staff if great I would recommend Gary and Dellen to everyone. All the staff if great More

by william55 Verified Customer Verified Customer

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Courtney and Nick were very diligent and helpful. If they didn't have an answer, they found out and responded quickly. In addition, John was extremely knowledgeable and graciously helped Nick acqua If they didn't have an answer, they found out and responded quickly. In addition, John was extremely knowledgeable and graciously helped Nick acquaint me with my new Grand Cherokee. More

by cyndi.timm Verified Customer Verified Customer

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I was greeted promptly when I arrived and once the test drive was over there was no pressure to buy. Overall a great experience! drive was over there was no pressure to buy. Overall a great experience! More

by hoosierchicken4 Verified Customer Verified Customer

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Our purchase at Dellen was a great experience. John Kiesel took great care of us with no pressure. John Kiesel took great care of us with no pressure. More

by tconarroe Verified Customer Verified Customer

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