Customer Service
Customer Service at Dellen Chrysler Dodge Jeep RAM

Customer Service

Customer Service

Dellen Chrysler Dodge Jeep RAM

2640 West Main Street
Greenfield, IN 46140

4.8
106 Reviews
4.8

106 Reviews

Write a Review

106 Reviews of Customer Service

July 31, 2026

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Employee Rating

My favorite dealership in Indiana. Gary is amazing! I’d buy every car from him if I could. More

by autumnwallace95
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2026

Dellen Chrysler Dodge Jeep RAM responded

Thank you for your positive feedback. We appreciate your support of Dellen Chrysler Dodge Jeep Ram.

July 29, 2026

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Employee Rating

Had an issue that was difficult to solve and they worked hard to solve it. They were very responsive More

by rsbkgardner
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Dellen Chrysler Dodge Jeep RAM responded

Thank you for recognizing our team's effort and responsiveness. We appreciate your feedback at Dellen Chrysler Dodge Jeep Ram.

July 24, 2026

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Employee Rating

I bought a used truck that had a problem with it that we didn’t realize until I got it home. I immediately contacted them and they told me to bring it back. They figured out the problem ordered the parts an More

by richgardiner1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 24, 2026

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Employee Rating

All the persons that I worked with at Dellen were professional, courteous, prompt, knowledgeable, and personable. A great experience!!! More

by jeff.sanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2026

Dellen Chrysler Dodge Jeep RAM responded

Thank you for recognizing our team's professionalism and knowledge. We appreciate your positive feedback about your experience at Dellen Chrysler Dodge Jeep Ram.

April 08, 2026

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Employee Rating

Got my vehicle into service in a timely manner and communicated all that needed done! Thanks! More

by S Curry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Elliott, Tamara Smale

April 04, 2026

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Employee Rating

I went to Dellen knowing exactly what I wanted, John worked with Courtney to find that exact Jeep Grand Cherokee for me. There were some miss communications along the way, but they made everything righ More

by sharonk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kiesel, Tamara Smale , Courtney and Gabe, thank you very much!

March 24, 2026

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Employee Rating

warranty is nothing. your service desk people are weird and intense. service is no bueno. More

by henrymatt95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Elliott, Jeff Meadows, Tamara Smale , the guy that sold me the car was cool, oh and it had a bad patch job on a tire that they wouldn’t take care of.

Mar 25, 2026

Dellen Chrysler Dodge Jeep RAM responded

Hello, Your experience with our Service Team is very important to us. I would appreciate the chance to speak with you about the level of customer care you received and the warranty coverage on your vehicle. Please reach out to me directly so we may discuss this in greater detail. Sincerely, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

March 04, 2026

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Employee Rating

Everyone was so friendly and answered all my question. The finance department helped me obtain a 90 day payment option because selling stock from my investments was not yet available. More

by mlfisse22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Meadows, Jessica Byers

Mar 05, 2026

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your detailed feedback about our finance department and team. Thank you for choosing Dellen Chrysler Dodge Jeep Ram. Wishing you the best with your new vehicle.

January 03, 2026

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Employee Rating

Outstanding dealership with impeccable service and they always go above and beyond, Recommend them to everybody ! More

by derek73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2026

Dellen Chrysler Dodge Jeep RAM responded

We apreciate your recommendation and kind words about Dellen Chrysler Dodge Jeep Ram. Our team works hard to provide great service. Thank you for sharing your experience.

October 29, 2025

Dealership Rating
Employee Rating

John did a great job of answering all of our questions. Nice selection of vehicles. More

by bruno63card
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Edison, John Kiesel

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