Courtney Wilson | Page 6
Parts Manager
Serra Nissan of Birmingham
1500 Center Point Pkwy
Birmingham, AL 35215
149 Reviews
Write a Review149 Reviews of Courtney Wilson
April 08, 2023
Awesome service and people at this location. I love this location. I would recommend to anyone I love this location. I would recommend to anyone More
Other Employees Tagged: Scott Fuller, Jeff Roe, Payden Sewell, Zac Willis , Amanda Badgwell, Matt Henry, Madison Whisenant
March 29, 2023
I can only speak about service department and parts department, they were both very helpful and professional, will definitely recommend them to friends , the service preformed was quick and very thoro department, they were both very helpful and professional, will definitely recommend them to friends , the service preformed was quick and very thorough and parts manger was very professional and answered all my questions More
Other Employees Tagged: Amanda Badgwell
March 23, 2023
Great service! The manager and staff were friendly and informative. Explained my service in detail, provided transport after my service was completed. Finished the The manager and staff were friendly and informative. Explained my service in detail, provided transport after my service was completed. Finished the service in a timely manner; though I know they were very busy. Highly recommend anyone to let them take care of any automotive needs you require. Greatly appreciated. More
Other Employees Tagged: Scott Fuller, Jeff Roe, Payden Sewell, Zac Willis , Amanda Badgwell, Jeff Coleman, Matt Henry, Madison Whisenant, Didn't get the person's name who did transport, but he was friendly and helpful. Appreciated his time given.
March 08, 2023
Car would decelerate when pressing accelerator. Misdiagnosed once and after almost four months still no diagnosis. Was given 4 or 5 loaner cars. Last loaner car I drove for a month or so. Called Misdiagnosed once and after almost four months still no diagnosis. Was given 4 or 5 loaner cars. Last loaner car I drove for a month or so. Called to check on my car repair status and mentioned the loaner. Service advisor thanked me profusely for letting them know I had their loaner as they did not log it out and could not find it. I got part number of back ordered part from parts advisor and called another dealership to check availability and was told it was in stock and had to be ordered a certain way or it would not ship. Called Serra parts advisor back to inform him. He got the part coming right away. Mind you, this was weeks after the initial parts order was placed. Sold the car back to Serra and decided to buy from another dealership. Loved my 2015 Rogue so much I bought the 2020 Rogue but unfortunately could not be diagnosed properly and repaired. I commute 100 miles per day so driving a car on the interstate that decelerates when you press the accelerator is a safety hazard and is why I do not drive a Nissan today. More
February 08, 2023
Great Job every time! Matt and Amanda are always looking forward to assisting in any way possible. Matt and Amanda are always looking forward to assisting in any way possible. More
Other Employees Tagged: Curtis Lloyd, Scott Fuller, Zac Willis , Amanda Badgwell, Angel Borja, Matt Henry, Ricardo Ibarra, Eric Johnson
January 14, 2023
They are professional. Gave a complete diagnostic of my vehicle and future maintenance quotes. Fantastic. Gave a complete diagnostic of my vehicle and future maintenance quotes. Fantastic. More
Other Employees Tagged: Scott Fuller, Jeff Roe, Payden Sewell, Zac Willis , Amanda Badgwell, Jeff Coleman, Matt Henry, Madison Whisenant
January 05, 2023
Took great care of me! In a very timely manner. I love the service team and sales team so much! In a very timely manner. I love the service team and sales team so much! More
Other Employees Tagged: Curtis Lloyd, Scott Fuller, Zac Willis , Amanda Badgwell, Angel Borja, Jeff Coleman, Seth Franks, Andrew Gingras, Matt Henry
December 23, 2022
They are an excellent group of people. Work fast and efficient to serve your car Work fast and efficient to serve your car More
Other Employees Tagged: Scott Fuller, Jeff Roe, Payden Sewell, Zac Willis , Amanda Badgwell, Jeff Coleman, Matt Henry, Madison Whisenant

