Cowboy Robert Goodman | Page 19
Service Advisor
Mac Haik Ford Lincoln
7201 S Interstate 35
Georgetown, TX 78626
224 Reviews
Write a Review224 Reviews of Cowboy Robert Goodman
August 13, 2023
Poor communication from service advisor, and charged amount exceeded previously agreed upon budget. Only got done because another service advisor intervened and got the service manager involved (otherwi amount exceeded previously agreed upon budget. Only got done because another service advisor intervened and got the service manager involved (otherwise I would give them a "1"). Then when I went to pick it up, the emergency brake cable had been accidentally cut and no one noticed it until I got home (this was not the first time that I was told the truck was ready for pickup, and clearly no one gave it a final inspection). Then they wouldn't pay for an Uber back to their shop to pick up the truck after fixing their mistake. More
Other Employees Tagged: James Main
August 04, 2023
Everyone involved in my buying process made it a pleasant experience. My wife and I would buy from Mac Haik again. experience. My wife and I would buy from Mac Haik again. More
Other Employees Tagged: Charlie Tincher , Carlos Alejo, Vanessa Bliss, Creighton Lynn, Dakota
August 02, 2023
Professional, Friendly and overall Good customer service. Always great working with Mark! Will purchase here again. Always great working with Mark! Will purchase here again. More
Other Employees Tagged: Mark Stepp, Charlie Tincher
July 25, 2023
Cowboy and the team made sure to take care of my car issue and assist me with a rental. Everything was fixed very fast and I was able to get my car issue and assist me with a rental. Everything was fixed very fast and I was able to get my car More
Other Employees Tagged: Olga Espinosa
July 19, 2023
The service was great. The team took care of all our needs and issues. This is why we will continue to come back. The team took care of all our needs and issues. This is why we will continue to come back. More
Other Employees Tagged: Shay Piel, James Main, Mark Stepp, Charlie Tincher , David Kahler
July 12, 2023
Bought my car at Mac Haik Ford and have using them for all my car need and very pleased with them. all my car need and very pleased with them. More
Other Employees Tagged: Shay Piel, James Main, Mark Stepp, Charlie Tincher , David Kahler
July 08, 2023
Car was ready much earlier than expected and returned in very clean condition. People in service were very easy to work with. very clean condition. People in service were very easy to work with. More
Other Employees Tagged: James Main
July 03, 2023
Great service. Very responsive Trevor and Duane are both excellent. Customer for life. Thank you Very responsive Trevor and Duane are both excellent. Customer for life. Thank you More
Other Employees Tagged: Shay Piel, James Main, Mark Stepp, Charlie Tincher, Olga Espinosa , Duane Harris, David Kahler, Shaun Mulligan, Arthur in sales is first class the best in the business. Trevor in service same.
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