Cowboy Robert Goodman | Page 21
Service Advisor
Mac Haik Ford Lincoln
7201 S Interstate 35
Georgetown, TX 78626
224 Reviews
Write a Review224 Reviews of Cowboy Robert Goodman
April 21, 2023
Fast friendly people and quality work. Pleased with speed of repair. Recall was completed quickly. Pleased with speed of repair. Recall was completed quickly. More
Other Employees Tagged: Olga Espinosa
April 18, 2023
I was able to work well with a laptop there in the waiting area very well. waiting area very well. More
Other Employees Tagged: Shay Piel, James Main, Mark Stepp, Charlie Tincher , David Kahler
April 17, 2023
Chaime Breaux did a great job getting my car evaluated ab set a plan for repairs. He kept me informed of the progress and arranged transportation to and from the dealership for me. set a plan for repairs. He kept me informed of the progress and arranged transportation to and from the dealership for me. More
Other Employees Tagged: Chaime Breaux
April 11, 2023
Great service, awesome people, happy how they handle all my truck needs. Will recommend my friends and family my truck needs. Will recommend my friends and family More
Other Employees Tagged: Shay Piel, James Main, Mark Stepp, Charlie Tincher , David Kahler
April 06, 2023
Staff greeted me when I walked into the door for my Quicklane appointment and was very attentive to ensure that my new Ford Maverick was taken care of exceptionally. Good job! Quicklane appointment and was very attentive to ensure that my new Ford Maverick was taken care of exceptionally. Good job! More
Other Employees Tagged: James Main, Olga Espinosa , Juan De La Fuente, Sully Garced, Creighton Lynn, Angel Martinez
March 29, 2023
Everyone I dealt with in service and parts was very friendly and a pleasure to talk to. I Had an issue with a seat trim part, the part number was wrong in the Ford/Lincoln system. Though it took a whil friendly and a pleasure to talk to. I Had an issue with a seat trim part, the part number was wrong in the Ford/Lincoln system. Though it took a while, several people hung in there after a few tries and made sure we got the correct part and the repair was done properly and looked like new. Cowboy Goodman was very thorough, Shay Piel made sure I had something to drive. And David in parts used his own credit card to get the correct part shipped from another dealership to expedite getting it done after the first few wrong part deliveries. They worked hard as a team to get this done right. Robert Fox at corporate Lincoln Concierge helped with the part number resolution, contacted me and called me and the dealership on a regular basis to make sure things stayed on track and meeting expectations. Robert is a very good communicator and excellent in customer service. Thanks for the team effort. More
Other Employees Tagged: Shay Piel , Robert Fox at Lincoln Concierge

