Craig Fournier

Craig dismissed my concerns and spoke to me as though I was inconveniencing him. I simply asked that they investigate a noise my car was making. He told me they had taken the car for a test drive and could was inconveniencing him. I simply asked that they investigate a noise my car was making. He told me they had taken the car for a test drive and couldn’t hear anything. However, my mileage and dash cam footage show that the car was never driven. They had my car from 7:30 a.m. until 5:00 p.m., which was more than enough time to properly investigate my concern. I took a Lyft from my office and arrived back at the dealership around 4:30 p.m. Craig didn’t realize I was there, and I overheard him speaking negatively about me. This is not the level of professionalism or customer service I ever expected to experience at Liberty. More

by MazdaDriver Verified Customer Verified Customer

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It was a great experience as usual. No complaints The service was outstanding and they explained everything they did No complaints The service was outstanding and they explained everything they did More

by ATTRACTIVEIMAGES Verified Customer Verified Customer

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My experience with the dealership was excellent. The staff was friendly, knowledgeable, and made the entire process smooth and stress-free. The staff was friendly, knowledgeable, and made the entire process smooth and stress-free. More

by AJIMENEZBELTRAN8 Verified Customer Verified Customer

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We have been customers in the Sales and Service departments for many years. Skilled staff who are great communicators. People who care about customers and make an effort to ensure we are satisfied departments for many years. Skilled staff who are great communicators. People who care about customers and make an effort to ensure we are satisfied, driving a safe car, with an eye to not wasting our money. We have purchased and serviced multiple new and used cars here. At a time when customer service can seem to be non-existant, it's a strong value at this dealership. Great people. More

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They were very accommodating to the problem. Diagnosed it correctly and fair on price. My customer was very happy with results. Ty Diagnosed it correctly and fair on price. My customer was very happy with results. Ty More

by jnjmotorsales Verified Customer Verified Customer

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1st visit. Staff was very friendly. Excellent customer service from start to finish. Thank you. Staff was very friendly. Excellent customer service from start to finish. Thank you. More

by Rbtawilliams Verified Customer Verified Customer

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Service is great! My car was in the body shop and them and liberty mazda coordinated my car got in for service- so easy and saved me time?? My car was in the body shop and them and liberty mazda coordinated my car got in for service- so easy and saved me time?? More

by KMCCORISON Verified Customer Verified Customer

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The entire service team did a flawless job at making sure my experience was a 10/10. my experience was a 10/10. More

by alessandrac.rambo Verified Customer Verified Customer

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My experience at the dealership was both seamless, comfortable, and fun. Thank you all for your expertise! comfortable, and fun. Thank you all for your expertise! More

by NEWLANDADRIANNA Verified Customer Verified Customer

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Helpful and friendly I had a great experience, everyone was helpful and explained the issue with my car and the fix. was helpful and explained the issue with my car and the fix. More

by shannonwalsh310 Verified Customer Verified Customer

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