Craig Fournier
Craig Fournier at Liberty Mazda

Craig Fournier

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
263 Reviews
4.9

263 Reviews

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263 Reviews of Craig Fournier

August 18, 2026

Dealership Rating
Employee Rating

Craig and the team at liberty Mazda are great. My car is always fixed and working better than when I drop it out. Loaners are always provided, and Craig always makes sure I feel taken care of More

by Jack
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Aug 18, 2026

Liberty Mazda responded

Our service team enjoys ensuring your Mazda CX-30 leaves in even better shape than when it arrived, and Craig is always happy to arrange a loaner so you feel well cared for. Your kind words and five-star rating mean a great deal to us.

August 18, 2026

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Employee Rating

It was a nice experience, from greeting to picking up my car ?? Craig was very helpful in explaining the time for my rear differential oil change. More

by Ken
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Aug 18, 2026

Liberty Mazda responded

We’re glad your visit felt welcoming from the moment you arrived until you picked up your Mazda CX-5. Knowing that Craig was so helpful in explaining the timing for your rear differential oil change means a lot to our service team. Thank you for the five-star rating.

August 11, 2026

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Employee Rating

Craig is always very friendly and professional and I appreciate that. In my experience, the whole service team at Liberty Mazda has been great and I plan to keep coming back. More

by matt.carreras
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Aug 11, 2026

Liberty Mazda responded

Your praise of Craig’s friendly professionalism is deeply appreciated by our service team. Knowing you plan to return means a great deal, and we look forward to caring for your Mazda CX-30 again.

August 06, 2026

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It took a while to get the servicing done but l appreciate for the quality of the work. More

by JAHANGIR.AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2026

Liberty Mazda responded

Hearing that the quality of our work on your Mazda CX-90 lived up to your expectations means a lot to our service team. We apologize for the extra time it took and appreciate your patience. Craig and our service team are pleased we could deliver that quality for you.

August 06, 2026

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its the ONLY place I service my car. REALLY NICE amenities/ and a friendly PARTS dept.! More

by ajpiacenta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2026

Liberty Mazda responded

Knowing that our dealership is the only place you service your Mazda CX-5 means a lot to our team. We’re glad you enjoyed our amenities and found the parts department welcoming.

August 04, 2026

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Employee Rating

Technician seemed to be quite slow and under qualified I had to immediately return because something was rubbing and my service maintenance light was not turned off. More

by LadyDi
Recommend Dealer
No

Other Employees Tagged: Craig Fournier

Aug 05, 2026

Liberty Mazda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

July 29, 2026

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Good service . Well managed process from check-in until service completion. Video explanation was also clear . Overall happy customer More

by ARUNKP6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Liberty Mazda responded

We appreciate your feedback on the efficient check-in to completion process and clear video explanation during your Mazda CX-5 service. It’s great to know the team kept you informed every step of the way. Thank you for trusting us with your vehicle.

July 28, 2026

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Employee Rating

Liberty and Craig are the best. Great communication and easy to work with. Very trustworthy. More

by WKABLIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2026

Liberty Mazda responded

Thank you for letting us service your Honda Accord. We’re pleased Craig provided clear communication and made everything easy. Your trust means a lot to us.

July 23, 2026

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Employee Rating

Well usually when I get a oil change they usually take a video and let me see what they're doing, what they're checking but this time I didn't receive anything so I don't know if they did a check or not. I More

by BUZZME1938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2026

Liberty Mazda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Liberty Mazda are glad to have you as a customer.

July 08, 2026

Dealership Rating
Employee Rating

Very thorough and provided me with the stats of everything they did. I just did More

by Deb Russo
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Jul 08, 2026

Liberty Mazda responded

Thanks for highlighting how Craig and our team shared detailed statistics during your Mazda service. It’s rewarding to know our thorough approach met your expectations. We appreciate your five star review and look forward to assisting with your next maintenance.

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