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Craig Fournier
Craig Fournier at Liberty Mazda

Craig Fournier

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
267 Reviews
4.9

267 Reviews

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267 Reviews of Craig Fournier

September 21, 2026

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Employee Rating

Professional people. Very clean shop. Outstanding service, they took my car for the service in a timely manner, sent me a video of the walkthrough of my car, showed every More

by INNA2ROBERT
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Sep 21, 2026

Liberty Mazda responded

Your comments about our team’s professionalism and the shop’s cleanliness underscore our commitment to quality. We’re glad the service on your Mazda CX-50 was prompt and that the video walkthrough gave you clarity on every detail. Hearing that our service was outstanding means a lot to us.

September 17, 2026

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Dedicated focus on customer service, differentiated by tailored attention and solutions to address each individual customer’s specific needs. More

by ZIMZAM
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor

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Sep 17, 2026

Liberty Mazda responded

Personalized care is at the heart of our service department, especially when caring for your Mazda Mazda3. Knowing that our tailored attention and solutions met your needs is rewarding. Your kind words and five-star rating mean a great deal to our team.

September 15, 2026

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Craig was very informative and helpful. Took time even though he was busy. Thanks to him. More

by kingwhistle1967
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Sep 16, 2026

Liberty Mazda responded

Knowing that Craig took the time to assist you even when he was busy is rewarding. Hearing you found our service on your Mazda CX-5 informative means a lot to our service team.

August 27, 2026

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They always treated me fairly I respect the company matter of fact I bought the car from the dealership and have been treated kindly ever since More

by DAVY7
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Aug 27, 2026

Liberty Mazda responded

Knowing that you’ve always felt treated fairly and kindly since purchasing your Mazda6 means a lot to us. We’re glad our service department could continue providing that level of care every time you bring your vehicle in.

August 18, 2026

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Craig and the team at liberty Mazda are great. My car is always fixed and working better than when I drop it out. Loaners are always provided, and Craig always makes sure I feel taken care of More

by Jack
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Aug 18, 2026

Liberty Mazda responded

Our service team enjoys ensuring your Mazda CX-30 leaves in even better shape than when it arrived, and Craig is always happy to arrange a loaner so you feel well cared for. Your kind words and five-star rating mean a great deal to us.

August 18, 2026

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It was a nice experience, from greeting to picking up my car ?? Craig was very helpful in explaining the time for my rear differential oil change. More

by Ken
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Aug 18, 2026

Liberty Mazda responded

We’re glad your visit felt welcoming from the moment you arrived until you picked up your Mazda CX-5. Knowing that Craig was so helpful in explaining the timing for your rear differential oil change means a lot to our service team. Thank you for the five-star rating.

August 11, 2026

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Craig is always very friendly and professional and I appreciate that. In my experience, the whole service team at Liberty Mazda has been great and I plan to keep coming back. More

by matt.carreras
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Aug 11, 2026

Liberty Mazda responded

Your praise of Craig’s friendly professionalism is deeply appreciated by our service team. Knowing you plan to return means a great deal, and we look forward to caring for your Mazda CX-30 again.

August 06, 2026

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It took a while to get the servicing done but l appreciate for the quality of the work. More

by JAHANGIR.AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2026

Liberty Mazda responded

Hearing that the quality of our work on your Mazda CX-90 lived up to your expectations means a lot to our service team. We apologize for the extra time it took and appreciate your patience. Craig and our service team are pleased we could deliver that quality for you.

August 06, 2026

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its the ONLY place I service my car. REALLY NICE amenities/ and a friendly PARTS dept.! More

by ajpiacenta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor, Nick Delgiudice, Michael Petrella, Jordan Udi, Malik Beckford, Hunter Sanders, Bill Nolette

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Aug 06, 2026

Liberty Mazda responded

Knowing that our dealership is the only place you service your Mazda CX-5 means a lot to our team. We’re glad you enjoyed our amenities and found the parts department welcoming.

August 04, 2026

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Employee Rating

Technician seemed to be quite slow and under qualified I had to immediately return because something was rubbing and my service maintenance light was not turned off. More

by LadyDi
Recommend Dealer
No

Other Employees Tagged: Craig Fournier

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Aug 05, 2026

Liberty Mazda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

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