Craig Fournier | Page 2

Good service . Well managed process from check-in until service completion. Video explanation was also clear . Overall happy customer Well managed process from check-in until service completion. Video explanation was also clear . Overall happy customer More

by ARUNKP6 Verified Customer Verified Customer

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Liberty and Craig are the best. Great communication and easy to work with. Very trustworthy. Great communication and easy to work with. Very trustworthy. More

by WKABLIK Verified Customer Verified Customer

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Well usually when I get a oil change they usually take a video and let me see what they're doing, what they're checking but this time I didn't receive anything so I don't know if they did a check or not. I video and let me see what they're doing, what they're checking but this time I didn't receive anything so I don't know if they did a check or not. I was okay with the service. I just felt just a little bit weary if that's the word I want to use. I just wasn't happy with the with the service that day but overall you guys do a good job More

by BUZZME1938 Verified Customer Verified Customer

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Very thorough and provided me with the stats of everything they did. I just did everything they did. I just did More

by Deb Russo Verified Customer Verified Customer

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Craig dismissed my concerns and spoke to me as though I was inconveniencing him. I simply asked that they investigate a noise my car was making. He told me they had taken the car for a test drive and could was inconveniencing him. I simply asked that they investigate a noise my car was making. He told me they had taken the car for a test drive and couldn’t hear anything. However, my mileage and dash cam footage show that the car was never driven. They had my car from 7:30 a.m. until 5:00 p.m., which was more than enough time to properly investigate my concern. I took a Lyft from my office and arrived back at the dealership around 4:30 p.m. Craig didn’t realize I was there, and I overheard him speaking negatively about me. This is not the level of professionalism or customer service I ever expected to experience at Liberty. More

by MazdaDriver Verified Customer Verified Customer

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It was a great experience as usual. No complaints The service was outstanding and they explained everything they did No complaints The service was outstanding and they explained everything they did More

by ATTRACTIVEIMAGES Verified Customer Verified Customer

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My experience with the dealership was excellent. The staff was friendly, knowledgeable, and made the entire process smooth and stress-free. The staff was friendly, knowledgeable, and made the entire process smooth and stress-free. More

by AJIMENEZBELTRAN8 Verified Customer Verified Customer

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We have been customers in the Sales and Service departments for many years. Skilled staff who are great communicators. People who care about customers and make an effort to ensure we are satisfied departments for many years. Skilled staff who are great communicators. People who care about customers and make an effort to ensure we are satisfied, driving a safe car, with an eye to not wasting our money. We have purchased and serviced multiple new and used cars here. At a time when customer service can seem to be non-existant, it's a strong value at this dealership. Great people. More

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They were very accommodating to the problem. Diagnosed it correctly and fair on price. My customer was very happy with results. Ty Diagnosed it correctly and fair on price. My customer was very happy with results. Ty More

by jnjmotorsales Verified Customer Verified Customer

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1st visit. Staff was very friendly. Excellent customer service from start to finish. Thank you. Staff was very friendly. Excellent customer service from start to finish. Thank you. More

by Rbtawilliams Verified Customer Verified Customer

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