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Craig Fournier

Overview Reviews (60) Inventory (268)

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Craig Fournier

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Craig Fournier | Page 2

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.8

60 Reviews

Overview Reviews (60) Inventory (268)

4.8

60 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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60 Reviews of Craig Fournier

February 21, 2024

Dealership Rating

Employee Rating

Very easy, was my first time with service everything went great. Would recommend to anyone great. Would recommend to anyone More

by sdelucia912

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

Helpful 0

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Feb 22, 2024 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. Craig and our team appreciate your business and hope to see you again soon!

February 08, 2024

Dealership Rating

Employee Rating

great friendly and getting me a ride quickly was awesome great work getting fixed ASAP great work getting fixed ASAP More

by wsiii.16

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

Helpful 0

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Feb 08, 2024 -

Liberty Mazda responded

Thank you so much for your kind words for Craig, and for taking the time to leave us this wonderful feedback!

February 01, 2024

Dealership Rating

Employee Rating

Great customer service There was no pressure to do anything that I didn't want to do. anything that I didn't want to do. More

by LMONTELLI

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

Helpful 0

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Feb 01, 2024 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

January 29, 2024

Dealership Rating

Employee Rating

Consistent. Always helpful & informative. Comfortable waiting area, service is fast and always on time. Always helpful & informative. Comfortable waiting area, service is fast and always on time. More

by JENLDEMARCO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

Helpful 0

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Jan 29, 2024 -

Liberty Mazda responded

Jen, Thank you! Craig and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

January 26, 2024

Dealership Rating

Employee Rating

Overpriced. If u know and understand what's being done and the time needed to do it. U can see how overpriced ur services are. If u know and understand what's being done and the time needed to do it. U can see how overpriced ur services are. More

by Dhanrajchandardat

Verified Customer

Recommend Dealer

Other Employees Tagged: Craig Fournier

Helpful 0

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Jan 31, 2024 -

Liberty Mazda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 25, 2024

Dealership Rating

Employee Rating

Honesty, responsive to questions, great communication, Fair wait time, I appreciate the video walk throughs Fair wait time, I appreciate the video walk throughs More

by KCOLON1990

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

Helpful 0

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Jan 26, 2024 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 18, 2024

Dealership Rating

Employee Rating

A bit pricey but good work. Excellent customer service especially for service department. Definitely I am going back Excellent customer service especially for service department. Definitely I am going back More

by CHRISCHALKIOTIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carrie Hoffman, Bradley Coleman, Alana Alvarez

Helpful 0

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Jan 18, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us, Chris. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2024

Dealership Rating

Employee Rating

Overall experience and courtesy were good. I'm still awaiting resolution to my suspension issue. Due to lack of availability of loaner vehicles, Craig is not able to get my vehicle in for repa I'm still awaiting resolution to my suspension issue. Due to lack of availability of loaner vehicles, Craig is not able to get my vehicle in for repairs. More

by bazooka7x

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

Helpful 0

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Jan 17, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Craig and our team, and please don't hesitate to reach out to us directly if you need further assistance.

January 14, 2024

Dealership Rating

Employee Rating

They were very helpful with the service experience. They kept me informed throughout the entire process They kept me informed throughout the entire process More

by LILDEB54

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

Helpful 0

Report | Print

Jan 14, 2024 -

Liberty Mazda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

January 14, 2024

Dealership Rating

Employee Rating

Very customer oriented. Professional, courteous and satisfying. Will keep coming to maintain our Mazda CX9 Professional, courteous and satisfying. Will keep coming to maintain our Mazda CX9 More

by stillyman32

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

Helpful 0

Report | Print

Jan 15, 2024 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

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Craig Fournier | Page 2

Service Advisor

Liberty Mazda

60 Reviews of Craig Fournier

Dealership Inventory (268 Vehicles)

Had a great experience?Spread the word.

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Spread the word.