Craig Fournier
Craig Fournier at Liberty Mazda

Craig Fournier | Page 16

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
273 Reviews
4.9

273 Reviews

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273 Reviews of Craig Fournier

February 28, 2025

Dealership Rating
Employee Rating

We are years-long, repeat, multi-car customers of this dealership. That says it all. More

by CT Fam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2025

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 27, 2025

Dealership Rating
Employee Rating

Attentive and provided service updates and did the request work. Easy to deal with and book More

by BLANDRY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 21, 2025

Dealership Rating
Employee Rating

Responded to my recent call/request, got me in promptly, fixed/replaced the equipment issue, was under warranty, so no cost. Happy outcome. More

by RACUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alana Alvarez

Feb 22, 2025

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

February 18, 2025

Dealership Rating
Employee Rating

Didn't fix My issue 100 %. When they said they did. I still here the noise.on my car. More

by LITTLEANGEL27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor, Michael Petrella, Jordan Udi , Alana Alvarez, Bradley Coleman, Carrie Hoffman, Alan Piacenta

Feb 18, 2025

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

February 16, 2025

Dealership Rating
Employee Rating

My rear axle went bad on my 19 CX-5. They made all the arrangements to have it done with my extended warranty and gave me a loaner car More

by AKBWCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you again for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years!

February 13, 2025

Dealership Rating
Employee Rating

He completed the job in a timely manner and was thorough and professional. Very happy with the service. More

by TJC417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Nolette , Semir Osmanovic

Feb 14, 2025

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

February 12, 2025

Dealership Rating
Employee Rating

It was not a scheduled visit but a problem and they had me come right down and took care if the problem. More

by SKORNFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

February 05, 2025

Dealership Rating
Employee Rating

Excellent service, very transparent to customer. It really achieves high customer satisfaction and trust. Keep going. More

by YUANKUN888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alana Alvarez, Bradley Coleman, Carrie Hoffman

Feb 05, 2025

Liberty Mazda responded

Yuan, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

February 04, 2025

Dealership Rating
Employee Rating

My favorite Dealership ever. Above and beyond service. Always over exceeds my expectation in everything. More

by Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor , Alana Alvarez, Bradley Coleman, Carrie Hoffman, Alan Piacenta

Feb 04, 2025

Liberty Mazda responded

Thank you, Simon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

February 03, 2025

Dealership Rating
Employee Rating

Service is always great! They thoroughly inspect my car each time and explain any needs my car has while also highlighting everything looking good. I live no where near Hartf More

by AMYD615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alana Alvarez, Bradley Coleman, Carrie Hoffman

Feb 03, 2025

Liberty Mazda responded

Thank you, Amy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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