Craig Hurley

I can’t sing your praises any higher! My Volvo and me are always taken care of with professionalism and concern for my well- being. always taken care of with professionalism and concern for my well- being. More

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Another poor repair THAT I NEED TO RETURN to them to fix We had the radiator replaced today on our 2002 Volvo wagon XC70 (along with other minor repairs). We only drove the car 5 miles when the low coolant l We had the radiator replaced today on our 2002 Volvo wagon XC70 (along with other minor repairs). We only drove the car 5 miles when the low coolant light came on and now I have a puddle of coolant leaking from the vehicle in my driveway. NOT GOOD. Now I need to drive back into Doylestown and return it for the correction. I also constantly have to check their service work. For example, we had two transmissions (in Aug 2011 & Nov 2011) put into the car and each time after driving the vehicle the close-out panel on the firewall was not installed correctly and you could hear the roadway when driving! In 2014, we had new new new front brake pads installed and the right front tire was now out of balance once we received the vehicle back! We are really frustrated with the attention to detail for the service techs and can't understand why this happens. More

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Would recommend Easily We were recently in the market for a new car and were looking at the XC60. Paul Heisler was the first person we met at Keystone and he helped us grea We were recently in the market for a new car and were looking at the XC60. Paul Heisler was the first person we met at Keystone and he helped us greatly by walking through the details of the car and answering all the questions we had. This being our first Volvo, this was a rather long process for us as we were going through all details from car specifics, maintenance plans, locating the right model car with the desired packages. Through the entire experience, Paul was kind, knowledgeable and pulled in the right folks along the way to help us answer questions we had. Everyone else along the purchase process was exceptionally great and in the end, ee did indeed purchase the XC60. As someone whose profession is customer experience design, this was a great experience. Even when we ran into some snags (on our end) Paul and the folks at Keystone helped us navigate in a way that made the overall purchase experience wonderful. We recommend Paul and the team at Keystone wholeheartedly and look forward to a longstanding relationship with them in the future. More

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Beyond Expectations, High Professionalism My experience with Keystone Volvo of Doylestown was outstanding! I was looking to purchase a Certified Pre-Owned XC60. Working with Paul was quite en My experience with Keystone Volvo of Doylestown was outstanding! I was looking to purchase a Certified Pre-Owned XC60. Working with Paul was quite enjoyable and he demonstrated professionalism throughout the process. Paul went beyond my expectations, arranging for multiple vehicles test drives, offering an extended evaluation, investigating any concern I voiced and doing whatever necessary to make me comfortable with the purchase process. Keystone provided a very competitive price and made sure I was happy. Highly recommend this dealership More

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Purchased a pre-owned Volvo S80 Excellent and efficient service. No nonsense. Friendly and treated with respect. I found the car on line, Paul got back to me immediately via email v Excellent and efficient service. No nonsense. Friendly and treated with respect. I found the car on line, Paul got back to me immediately via email video answering my questions. Met in person, Craig actually initially helped. Paul was busy. In and out, sign sealed and delivered. More

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Excellent dealership and incredible employees! I dealt with Craig Hurley and Paul Heiser on the lease my S90. Craig and Paul's professionalism, attentiveness, and focus on customer satisfaction ar I dealt with Craig Hurley and Paul Heiser on the lease my S90. Craig and Paul's professionalism, attentiveness, and focus on customer satisfaction are the cornerstones that continue to make Keystone Volvo of Doylestown shine! The S90 is our 4th Volvo we've purchased from Keystone Volvo, and I highly recommend you visit Craig and Paul if you're considering a Volvo. More

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Honest, fair deals and excellent service This was my first Volvo purchase after having various Acura's for almost 20 years. The experience was superb and the "No Pressure, No Hype" was evide This was my first Volvo purchase after having various Acura's for almost 20 years. The experience was superb and the "No Pressure, No Hype" was evident with Paul. I stopped in a few months prior to check it out and then recently came in for a test drive and ultimately purchased an XC90. Paul was very honest when comparing models and gave great insight given the parameters I set out. He was also in demand with other customers wanting to see him, which was a testament to his professionalism and excellent customer service. Many view car salesmen as if they would dupe you, not Paul He was very forthright and fair and so was his manager Craig. Glad I purchased from Paul and Keystone Motors. More

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Great experience. Rick worked really hard to find a car to satisfy all my needs, and get it done timely. His enthusiasm was infectious, and he really enjoyed answering Rick worked really hard to find a car to satisfy all my needs, and get it done timely. His enthusiasm was infectious, and he really enjoyed answering my questions and resolving my concerns. He always returned my calls promptly and took the extra step to get the deal done. The paperwork went smoothly and there were no last minute surprises. More

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First time Volvo buyer I had a fabulous experience in buying my first Volvo ever. Both Rick, Craig and Rob were a great help. Great price, no nonsense! Would recommend to an I had a fabulous experience in buying my first Volvo ever. Both Rick, Craig and Rob were a great help. Great price, no nonsense! Would recommend to anyone! More

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Highly recommend! I live outside of Washington, DC. I was looking for certified pre-owned Volvo with specific options. I couldn't find what I was looking for in the DC I live outside of Washington, DC. I was looking for certified pre-owned Volvo with specific options. I couldn't find what I was looking for in the DC area. I started looking at Volvo dealers all over the east coast with good pre-owned Volvo inventory. I reached out to Keystone, as they had two dealerships and a good selection and competitive prices. It was a Sunday when I reached out to the dealership and Rick Trier promptly contact me via email and said he would connect with me on Monday. On Monday morning, Rick and I discussed what I was looking for and he promptly reviewed his inventory to check on options in my price range. Rick discussed with me a V60 that had just been turned in that had all the features I was looking for. Once detailed and certified, Rick sent numerous photos and I put down a deposit and drove 2.5 hours to pick it up. The V60 (freshly washed with a full tank of gas) and all paperwork were ready when I arrived and Rick spent a substantial amount of time showing me the features of the car and setting up my cell phone Bluetooth. I financed through the dealership and Finance Team was great to work with and made the process seamless. Rick even contacted me once I made it back to DC to check in on how I liking the V60. I truly appreciate Keystone's service and professionalism and making my buying experience a great one! More

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