Craig Kelly | Page 242
Assistant Service Director
Lexus of Henderson
7736 Eastgate Road
Henderson , NV 89011
Dealership Experience
19 yrs, 11 mos
Industry Experience
19 yrs, 11 mos
2,475 Reviews
Write a Review2475 Reviews of Craig Kelly
June 07, 2019
Better than most I don't mind waiting for service on my car here. They have at least 3 large waiting lounges, complete with big screen tv's, free charging stations, f I don't mind waiting for service on my car here. They have at least 3 large waiting lounges, complete with big screen tv's, free charging stations, free computer use, along with free bottled water and snacks. The only problem I had today was the length of time I was there. I was told less than 30 minutes, expected maybe 1 hour. But I ended up being there a little more than 2.5 hrs. Another good point for them is they wash your car too. More
June 02, 2019
Service Thank yOu to Ryon, Martrell and Craig for addressing all of my concerns on my new Lexus Rx350. I am very pleased at their professionalism and custome Thank yOu to Ryon, Martrell and Craig for addressing all of my concerns on my new Lexus Rx350. I am very pleased at their professionalism and customer service. I will highly recommend Lexus of Henderson. More
Other Employees Tagged: Martrell Fantroy, Ryon Walters
June 01, 2019
Henderson Lexus second to none. Dave Torrelia service mgr 10+ Josh teck service 10+. I’ve bough 2008 LS 460, 2013 LS 460, 2015 RCF and 2018 LS 500. I still own the RCF and LS 500. I’ Dave Torrelia service mgr 10+ Josh teck service 10+. I’ve bough 2008 LS 460, 2013 LS 460, 2015 RCF and 2018 LS 500. I still own the RCF and LS 500. I’m 71 yrs old and these are my dream cars. More
Other Employees Tagged: Joshua Pascual, Tito J D' Leon Jr , Dave Torrelia and Josh
May 22, 2019
Awesome, wonderful, thorough & professional Jay Dalit is an awesome representative for Lexus. He is thorough, professional, pleasant, and explains what has been performed on my car. Even thoug Jay Dalit is an awesome representative for Lexus. He is thorough, professional, pleasant, and explains what has been performed on my car. Even though he's very busy he takes time to be pleasant and treats me like I'm his only customer. He does an excellent job and knows all about the Lexus functions on the cars. A very pleasant young man. More
Other Employees Tagged: Eldred Obodai
May 21, 2019
Very quick and professional. The service was quick and painless. My service manager was very professional, understanding and knowledgeable. Continues to verify the reasons I chose The service was quick and painless. My service manager was very professional, understanding and knowledgeable. Continues to verify the reasons I chose Lexus. Thank you. More
May 18, 2019
From Avalon to Lexus Had the epoxy bra installed to protect the from of our new ES 350. Service was completed as promised and the staff was more than helpful and knowledg Had the epoxy bra installed to protect the from of our new ES 350. Service was completed as promised and the staff was more than helpful and knowledgeable. The service area is like a hotel lobby with many amenities as well as quiet and spotlessly clean. Looking forward to many years of service. More
Other Employees Tagged: Alexsis Lopez, Dakota ?
May 12, 2019
From Avalon to Lexus Accessible, friendly staff anxious to please.. Salesman takes the the time to listen and understand customer preferences. Paperwork was delayed and c Accessible, friendly staff anxious to please.. Salesman takes the the time to listen and understand customer preferences. Paperwork was delayed and caused a longer than anticipated stay. More
Other Employees Tagged: Tito J D' Leon Jr , Alexsis Lopez
May 09, 2019
Great place. Over the top employees Excellent job at this place. Pretty much what to expect from Lexus. I just came in for routine maintenance. Only bummer, they forgot to wash my car ?? Excellent job at this place. Pretty much what to expect from Lexus. I just came in for routine maintenance. Only bummer, they forgot to wash my car ?? More
May 04, 2019
Great service! Love Lexus service. Tyler is great ! They always try really hard to make sure you are very happy with the work they do and they always follow up. T Love Lexus service. Tyler is great ! They always try really hard to make sure you are very happy with the work they do and they always follow up. Tito is amazing. He has even come to jump my car when my battery has died. Highly recommend him for sales. He has the best customer service skills of anyone in the business. This is the greatest dealer and Tito is AMAZING More
Other Employees Tagged: Tito J D' Leon Jr , Tyler Anthony Heishman
May 04, 2019
My service man was the best I keep a Lexus because of the quality of service , the people and the surroundings. No where have I ever been treated better by everyone involved I keep a Lexus because of the quality of service , the people and the surroundings. No where have I ever been treated better by everyone involved More
Other Employees Tagged: Twala Wagner, Robert Mirrer, Paul Dackow , Frank in It

