Craig Kelly | Page 40
Assistant Service Director
Lexus of Henderson
7736 Eastgate Road
Henderson , NV 89011
Dealership Experience
19 yrs, 11 mos
Industry Experience
19 yrs, 11 mos
2,475 Reviews
Write a Review2475 Reviews of Craig Kelly
October 16, 2024
friendly and efficient—- i love my lexus! Idea: a nice token of appreciation to customers would be to gift us with an allotment of gas for specific checkups or services ($10-$15ish) Idea: a nice token of appreciation to customers would be to gift us with an allotment of gas for specific checkups or services ($10-$15ish) More
October 15, 2024
Pleasant, helpful and relatively efficient I’ve been bringing my Lexus vehicles to you for years and have been pleased with the service. I’ve never been happy with your sales team, so purchase my cars bringing my Lexus vehicles to you for years and have been pleased with the service. I’ve never been happy with your sales team, so purchase my cars at the Sahara location, but I prefer service at the Henderson. Location. More
Other Employees Tagged: Paul Dackow
October 14, 2024
Alex greeted me at the front. He is always friendly & welcoming. James was my service agent. He found me in the waiting room & sat down & explained to me what they will doing to m He is always friendly & welcoming. James was my service agent. He found me in the waiting room & sat down & explained to me what they will doing to my car. He is thorough & professional. He asked if I knew where the restrooms were & told me to help myself to some coffee, snacks & water. When he came back we sat in an office & we went over what was done to my car & he informed me that I had 2 recalls on my car that they addressed & I appreciate that. I like to be informed, nothing hidden. My experience is always great when I go to Lexus of Henderson. More
Other Employees Tagged: Tito J D' Leon Jr , Charles Gumina
October 13, 2024
They were able to fix my backseat air conditioning problem and offered me a loaner vehicle. I truly appreciate the loaner car so I could complete my work obligations without interruptions. problem and offered me a loaner vehicle. I truly appreciate the loaner car so I could complete my work obligations without interruptions. More
Other Employees Tagged: Stephen service manager
October 13, 2024
Great experience and competent help. Was a little disappointed they washed my car though I requested it not be washed. Prior it was only hand washed so disappointing that it’s now been t Was a little disappointed they washed my car though I requested it not be washed. Prior it was only hand washed so disappointing that it’s now been through an auto wash. Good things it’s due for a wax. More

