Craig Livingston
Craig Livingston at Mercedes-Benz of Beaverton

Craig Livingston | Page 4

Service Drive Lead

Mercedes-Benz of Beaverton

9275 SW Canyon Road (DA 3621)
Portland, OR 97225

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63 Reviews
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63 Reviews

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63 Reviews of Craig Livingston

March 30, 2022

Dealership Rating
Employee Rating

We were unfairly changed $225 for MBrace Software update, just to continue MBrace service that we already have More

by CKTEH123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 16, 2022

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 23, 2022

Dealership Rating
Employee Rating

The only thing would have been nice if my car was cleaned before pick up. Everyone was professional and I plan on using this place for all my automobile needs. More

by Karene Arias-Coupens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2022

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department, Karene! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 17, 2022

Dealership Rating
Employee Rating

Prompt to get all details in order upon drop off quick service and very informative. 10/10 come back! More

by AARON.BUCK44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vadim Balashov, Kelsie Ellett

Mar 18, 2022

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review, Aaron! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 03, 2022

Dealership Rating
Employee Rating

The service I received was quick and smooth. Although the original reservation I made online was a little confusing More

by PAULINAYANG
Recommend Dealer
Yes
Mar 04, 2022

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

February 04, 2022

Dealership Rating
Employee Rating

Always a good service, I would never use any one else, have had the best device for me & my Auto !😘 More

by MC2BAVIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2022

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 17, 2022

Dealership Rating
Employee Rating

Mercedes Benz of Beaverton consistently provides excellent service with responsive customer service. I’m always treated like a member of the MB family. More

by STEFFSINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2022

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 17, 2021

Dealership Rating
Employee Rating

The Customer service is outstanding. Good people! Great service. Thanks for being flexible and accommodating. More

by hale.ronaldm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2021

Mercedes-Benz of Beaverton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 10, 2021

Dealership Rating
Employee Rating

I brought my car in for service and I was greeted immediately and checked in. The process was quick and the waiting area very clean and comfortable. Cold drinks and snacks were available and the staf More

by KERAHALLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Collins, Shak Dodangoda

Nov 10, 2021

Mercedes-Benz of Beaverton responded

Kera, Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. Craig, Ryan and Shak appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 20, 2021

Dealership Rating
Employee Rating

Very friendly and thoughtful! But the services took too long. It will be a long day to wait; please plan on it! More

by YANZHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2021

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that Craig had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 13, 2021

Dealership Rating
Employee Rating

A 90 minute turned into 4 hours and 15 minutes I had to check to see what was happening and was told the car was ready waiting on a wash. It was sitting outside ready to unwashed. More

by wendellisa123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 30, 2021

Mercedes-Benz of Beaverton responded

We're sorry, Lisa, that you didn't have a completely satisfying visit. Thank you for your contact information and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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