Craig Martin | Page 2

Awesome Customer experience Purchased a preowned 2015 Ford Escape for my daily leisure/work and I am enjoying every miles at it. I specially worked with Craig for this deal and Purchased a preowned 2015 Ford Escape for my daily leisure/work and I am enjoying every miles at it. I specially worked with Craig for this deal and he took care of every queries associated with the deal. Great customer service and I would recommend my friends to this dealership. More

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Worth a drive to deal with these guys We made the trip from Houston to purchase a used vehicle based on their selection and pricing. My experience with Craig and the Huffines team was supe We made the trip from Houston to purchase a used vehicle based on their selection and pricing. My experience with Craig and the Huffines team was superb - an ideal buying experience. Simple, quick and painless working with Craig remotely to get to agreed purchase price and offer for our trade in. Communication (phone, text and email) was excellent with no pushy sales tactics, and Craig personally inspected and drove the vehicle prior to our trip to ensure there were no surprises. We arrived to find a great vehicle in the exact condition expected, and promptly closed the sale with no attempts to change the agreed sale price or our trade in value. I will definitely consider making a return trip to Huffines for another vehicle. More

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Fast friendly service I came in to huffines and drove out in my new corvette in less than 45 min. The huffines team did everything to make my purchase fast and friendly. I I came in to huffines and drove out in my new corvette in less than 45 min. The huffines team did everything to make my purchase fast and friendly. I will be coming back for my next purchase More

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Huffines Lewisville made a difficult situation painless! I was in an accident where someone ran a red and my car was totaled, so I went from not even thinking about wanting or buying a car to needing one asa I was in an accident where someone ran a red and my car was totaled, so I went from not even thinking about wanting or buying a car to needing one asap. Craig Martin and the rest of the team, from management to finance, made the whole experience a pleasure! I would go to this dealership again in a heartbeat, and will definitely recommend them to my friends and family! More

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Hour and a half wait with no acknowledgement So I hate leaving a bad review under someone who didn't directly cause my problem, however since the employee who was responsible, Alex Alfaro, isn't So I hate leaving a bad review under someone who didn't directly cause my problem, however since the employee who was responsible, Alex Alfaro, isn't listed on this site I feel it's appropriate for me to leave this review under the manager since this is under his watch ultimately. So I had a 4:15 appointment with Craig Martin to test drive a 2017 Malibu. I was already pre-approved through Capital One, and came into the used sales office with my finance papers in hand, ready to test drive and buy. As I come in, Alex greets me at the door and I let him know I have a 4:15 appointment with Craig. Alex let me know that Craig was with a customer, but would let him know I was there and then walked off. I then proceed to wait for an hour and a half with no acknowledgement from any of the other sales staff, most of whom were sitting around and watching videos on Youtube (as I could hear the annoying screams and laughter from the videos and see the reflections on the windows) outside from Greg who offered me a bottle of water. To add to my frustration, Alex actually came back into the office about 1 hour into my wait, makes eye contact, sees that I am still waiting, and then proceeds to leave again without saying anything to anyone or offering to help me. Eventually Craig steps away from his customers to ask if I'm waiting for anything, at which point I tell him that I was there for our 4:15 appointment. He then frantically apologies, gets me over to Greg, and then everything proceeds normally for a car purchase. In regards to the actual sales experience, it was okay. To be honest, my view of the actual sales process is pretty tainted due to my frustration. Ultimately, the only reason I stayed was because I really wanted that car, and knew it would likely be a fast seller. More

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Fantastic experience Craig was fantastic to work with. It was the most thorough and fastest experience I have ever had when purchasing a car. Craig and Mike found exactl Craig was fantastic to work with. It was the most thorough and fastest experience I have ever had when purchasing a car. Craig and Mike found exactly what I needed. They know their stuff! Great job Craig. More

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Peaceful, easy feeling Very competent and helpful staff. No pressure, and would have been extremely quick were it not for someone else looking at the same vehicle I was inte Very competent and helpful staff. No pressure, and would have been extremely quick were it not for someone else looking at the same vehicle I was interested in. I will definitely make them my first stop for future vehicle needs. More

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No Hassle and Exceeds Expectations! This dealership was top notch! Craig went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and hi This dealership was top notch! Craig went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car, the process was absolutely painless. So quick and professional. I would recommend Craig to anyone who is looking for a used, but practically new vehicle. More

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Excellent customer service We bought a car in March of 2017 and Craig Martin was very helpful. We live in Watauga but the customer service we received was worth driving to Lewi We bought a car in March of 2017 and Craig Martin was very helpful. We live in Watauga but the customer service we received was worth driving to Lewisville. Unfortunately, the car was totaled within 6 months so I immediately called Craig to see about getting another car. When we went to meet with Craig he was busy so he asked Paul Barrows to help us and I was once again very impressed. Not only did he get us in a great car, he offered to fix a crack in the bumper and even put me up in a loaner car while they fixed it. I will definitely be visiting Huffines next time I’m in need of a car. More

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Satisfied Repeat Cistomer I've bought several vehicles from Craig and he has been outstanding each time and this time was no exception. His knowledge, professionalism, and cour I've bought several vehicles from Craig and he has been outstanding each time and this time was no exception. His knowledge, professionalism, and courtesy cannot be matched. He is the reason I keep coming back to Huffines. Huffines always has the best selection of vehicles and they are always top notch. Thank you to Craig and Huffines for taking care of me again. I will not hesitate to recommend you and I will be back for another one when the need arises. More

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