Craig Pozarski
Craig Pozarski at Lake Chevrolet

Craig Pozarski | Page 21

Service Advisor

Lake Chevrolet

4100 South 27th Street
Milwaukee, WI 53221

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4.8
574 Reviews

Dealership Experience

36 yrs, 4 mos

4.8

574 Reviews

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574 Reviews of Craig Pozarski

April 26, 2023

Dealership Rating
Employee Rating

I would not recommend this chevy dealership to anyone. They lie about doing multi point inspections on used vehicles. I purchased a chevy and in less than 24 hours I found the transmission was bad. Onstar More

by govan
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Nick Harmon , Michael Fuller, Jim Schlicht, I have rated everyone Involved

Jun 15, 2023

Lake Chevrolet responded

Thank you for sharing your feedback with us. We are disappointed to hear about your negative experience with us, and we apologize for any inconvenience or dissatisfaction caused. We take allegations of dishonesty very seriously, and we would like to investigate the issue further to address your concerns appropriately. Our dealership follows a rigorous process, which includes conducting state-mandated inspections on all our used vehicles to ensure their quality and reliability. We apologize if there was a miscommunication or misunderstanding regarding the inspection of the vehicle you purchased. Regarding the transmission issue you experienced shortly after purchasing the vehicle, we understand the frustration this must have caused. While it is unfortunate that the problem was not identified during the inspection process, we assure you that it was not our intention to mislead or deceive you in any way. We are committed to providing our customers with reliable vehicles, and we regret that we fell short of this standard in your case. We appreciate your recommendation of Hieser and their commitment to standing behind their products. They are a great dealership as well. It is essential for customers to find a dealership they trust and feel confident in. If there is anything we can do to assist you further or address your concerns, please do not hesitate to reach out to our management team. Once again, we apologize for any inconvenience caused, and we appreciate your feedback.

April 22, 2023

Dealership Rating
Employee Rating

I called after hours about a car concern, and my call was returned promptly the next morning. I was very grateful. More

by kbaselwilde
Service Communication
Recommend Dealer
Yes

April 21, 2023

Dealership Rating
Employee Rating

Was a pleasant experience, and great communication when getting vehicle repaired there. Would bring truck back in future More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2023

E responded

Good place nice people

April 14, 2023

Dealership Rating
Employee Rating

I’ve always received good service, regardless of having to wait 4 months for a part so I could get my truck back. More

by Ivan Waupoose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda O'Kimosh

April 07, 2023

Dealership Rating
Employee Rating

They are kind polite fast and excellent service I like the people there very hapy More

by Nowakjoseph5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Harmon , Joe Jones, Amanda O'Kimosh, Chad Sandman, Steven Thomas, John Webler

April 06, 2023

Dealership Rating
Employee Rating

Craig is always nice work is done quickly. Prices fairly reasonable. Appreciate them checking out vehicle for other problems before they become major ones. More

by abuttke_59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 02, 2023

Dealership Rating
Employee Rating

Once again the dealership went above and beyond doing an excellent job ,service writer and technician are the best! More

by bottmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Harmon

April 01, 2023

Dealership Rating
Employee Rating

The service person (Craig) that worked with me was very accommodating. He kept me up to date of exactly what was going on at all times. The loaner vehicle was a great help to keep me living my life without More

by davidstewart6925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 10, 2023

Dealership Rating
Employee Rating

Was very satisfied with the service. Took my car in the night before and had a call the next day letting me know my car was fixed and ready to go. More

by kenrobinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 04, 2023

Dealership Rating
Employee Rating

Excellent service and the technicians are the best,highly recommended this dealership to everyone that need’s service work More

by bottmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Harmon

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