Craig Pozarski
Craig Pozarski at Lake Chevrolet

Craig Pozarski | Page 44

Service Advisor

Lake Chevrolet

4100 South 27th Street
Milwaukee, WI 53221

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4.8
574 Reviews

Dealership Experience

36 yrs, 4 mos

4.8

574 Reviews

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574 Reviews of Craig Pozarski

February 14, 2020

Dealership Rating
Employee Rating

Wonderful as Always I always receive excellent service and timely appointments. Craig is willing to explain any problem with the car. The waiting room is clean and inviti More

by bekka.akin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2020

Lake Chevrolet responded

Bekka.akin, "wonderful as always" is a fantastic compliment. Thank you for the warm feedback regarding our waiting room, we are so happy Craig and our team were able to help you out! We look forward to seeing you next time you visit.

February 07, 2020

Dealership Rating
Employee Rating

Great service department. Friendly, fast and professional. Highly recommend Craig. Great sales department as well. Highly recommend Willie if your looking to buy. I will buy from Lake again. More

by coldcat50O
Recommend Dealer
Yes

Other Employees Tagged: Willie Burazin , Jamie Enders, Brandon Grimes, Britney Moses

February 07, 2020

Dealership Rating
Employee Rating

Good service as always. Fast ,timely, done right. Sometimes a little costly. Understand that major repairs are pricey, but simple maintenance is a little over priced. More

by Rondo
Recommend Dealer
Yes

February 03, 2020

Dealership Rating
Employee Rating

Good service, and a great customer care. I had a proper appointment, and the issue got fixed. Also, provided a pick up and drop shuttle. More

by arunrajendran
Recommend Dealer
Yes

Other Employees Tagged: Steven Thomas

January 16, 2020

Dealership Rating
Employee Rating

When I arrived there was some confusion regarding whether or not I had an appointment or not but, it got sorted out. They did a great job replacing my headlight assemblies. I would recommend this dealership. More

by Juan
Recommend Dealer
Yes
Feb 03, 2020

Lake Chevrolet responded

Juan, thank you so much for sharing your feedback with us, we are very happy things got sorted out and that we were able to get you out with your headlights. We appreciate your recommendation, see you next time!

January 12, 2020

Dealership Rating
Employee Rating

Another great service experience Your service dept exceeded expectations again. Service provider Craig made sure I knew everything that was going on and when my truck recall work wou More

by gonhntncom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2020

Lake Chevrolet responded

Gonhntncom, fantastic to hear we are a consistent positive experience for you when it comes to servicing your vehicle. Thank you for taking the time to share a review on Dealer Rater for us. We look forward to assisting you with future vehicle needs.

January 11, 2020

Dealership Rating
Employee Rating

Excellent service advisor and the service fast and very little waiting time to get my vehicle back. Too many word for what I have to say More

by JCWEGE
Recommend Dealer
Yes
Jan 16, 2020

Lake Chevrolet responded

JCWEGE, we are so proud to provide you with this excellent service you wrote about! Thank you for sharing details of experience, and we will see you during your next visit.

January 11, 2020

Dealership Rating
Employee Rating

I came in for my scheduled oil change. It was easy to schedule my appointment. Craig was busy so another service manager started my check in so I was not standing around waiting on Craig. Craig check my More

by Jandk1484
Recommend Dealer
Yes
Jan 16, 2020

Lake Chevrolet responded

Jandk1484, we are so glad that you feel your time was valued, and that Craig went above and beyond to provide you with great customer service. We appreciate you taking the time to share details of your experience with us!

January 08, 2020

Dealership Rating
Employee Rating

Customer service is not great if you I no u need an oil change , maybe spending the big bucks gets the standard treatment .Good day... More

by kennedynkari
Recommend Dealer
No
Jan 22, 2020

Lake Chevrolet responded

Kennedynkari, we are incredibly sorry to hear this feedback! It has never been about who spends more money with us for us to provide a higher level of customer service. We do not intend to have our guests feel this way at all, if you could please provide us your information to give you a call to understand more about your experience, or reach out to us? An email to contact us by is social@lakeautogroup.com, or contact our Service Manager Al at 414-817-3372. We look forward to working through this concern with you.

January 04, 2020

Dealership Rating
Employee Rating

Worst ever Lied to from day 1 of purchasing car. Your 900 dollar bill was outrageous. I from now on will be going elsewhere for service and when we are ready to More

by jeffwald6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 22, 2020

Lake Chevrolet responded

Jeffwald6, we encourage you to give us a call. Our policy is to be upfront with customers when purchasing, or servicing with Lake Auto Group, and we would want to make sure that you were charged only for what was intended based on what we fixed for you. We would love to understand more about what happened with your visits with us, please contact Al, Service Manager at 414-817-3372. We hope to hear from you.

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