Craig Santandrea | Page 20
Service Support
Mohawk Chevrolet
639 State Route 67
Ballston Spa, NY 12020
Dealership Experience
15 yrs, 10 mos
Industry Experience
33 yrs, 11 mos
Languages Spoken
English
231 Reviews
Write a Review231 Reviews of Craig Santandrea
April 01, 2020
Thank you Mohawk Chevrolet; My experience(s) from the sale of my Traverse to request for service and parts ordered, was a pleasant one, with little or no hassle Mohawk Chevrolet; My experience(s) from the sale of my Traverse to request for service and parts ordered, was a pleasant one, with little or no hassles! More
Other Employees Tagged: Samantha Kowalczyk, Jude Maydwell, Frank Santoro, Brandon Winnie
March 27, 2020
Reasonable time for warranty repair. Not happy with GM for repeat problem or taking so long for computer codes to clear. Loaner vehicle for the second visit was good. for repeat problem or taking so long for computer codes to clear. Loaner vehicle for the second visit was good. More
March 27, 2020
Craig was great. He knew what I needed and it was done quickly. The follow up was awesome and I will be back soon. The only thing I would like to see changed is to have an oil change is less time quickly. The follow up was awesome and I will be back soon. The only thing I would like to see changed is to have an oil change is less time More
Other Employees Tagged: Pete Calabrese
March 24, 2020
Great Service! Mohawk is Outstanding with Service! Would not bring my vehicles anywhere else. Craig and the service team make it an easy experience and a pleasure do Mohawk is Outstanding with Service! Would not bring my vehicles anywhere else. Craig and the service team make it an easy experience and a pleasure doing business with Mohawk. Thanks for everything.. More
Other Employees Tagged: Jessie Tedesco, Brandon Winnie
March 20, 2020
Oil change Inside of vehicle was returned dirtier than how I left it, took three weeks to get an apt. I go there because it is convenient to where I live. Would Inside of vehicle was returned dirtier than how I left it, took three weeks to get an apt. I go there because it is convenient to where I live. Would have like my vehicle returned the same way dropped it off. More
March 18, 2020
Yes I would recommend it . My experience has been ok . I had to return my car to service a few times already . Good experience with service staff . They took care of the issues. had to return my car to service a few times already . Good experience with service staff . They took care of the issues. More
Other Employees Tagged: David Fletcher, Jude Maydwell
March 18, 2020
Overall in person experience was super. However your Overall in person experience was super. However your phone people were awful! Improper transfers hang ups overall needs improvement. I hope it’s Overall in person experience was super. However your phone people were awful! Improper transfers hang ups overall needs improvement. I hope it’s just growing pains. More
Other Employees Tagged: Katie Duncan , Jude Maydwell, Josiah Riley, Scott Winslow
March 18, 2020
I’m a caregiver and I really needed to have my car serviced, new tires and battery. Craig Santandrea did an outstanding job in making the arrangements very convenient for me. serviced, new tires and battery. Craig Santandrea did an outstanding job in making the arrangements very convenient for me. More
March 14, 2020
Oil change, tire rotation, scheduled appraisal of vehicle I was met in the garage bay area by a service person who promptly started the preparation for service. She was friendly and had my satisfaction in min I was met in the garage bay area by a service person who promptly started the preparation for service. She was friendly and had my satisfaction in mind. She brought me to the service center to complete my sign-in. At that time I informed her of an appointment with one of the dealership internet appraisal personnel. The appointment was prearranged to determine value of my current vehicle with possible purchase of a new vehicle. My service person alerted her while I roamed to lot for a possible new vehicle. Upon completion of my service I thanked the service person for her prompt and courteous service and asked where the appraiser was. She could not be found so I paid my bill and left. Excellent service, but lacks in office commitments. As of today no follow-up or reason for inability to meet with me. Unsure whether next vehicle will be purchased here. More
Other Employees Tagged: Samantha Kowalczyk, Sarah Thieverge

