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Craig Servo

Overview Reviews (507) Inventory (250)

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Craig Servo

Craig Servo | Page 24

Service Advisor

Lorenzo Nissan Ft. Lauderdale

1051 S Federal Hwy
Fort Lauderdale, FL 33316

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4.8

507 Reviews

Overview Reviews (507) Inventory (250)

4.8

507 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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507 Reviews of Craig Servo

December 09, 2024

Dealership Rating

Employee Rating

Mr. Craig is ALWAYS a delight to work with, service was awesome as per usual! awesome as per usual! More

by VALERIA_MORLEY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jean - Sales Department

Dec 09, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Glad to hear you enjoyed working with our team at Lorenzo Nissan Fort Lauderdale. Thank you for taking the time to share your experience.

December 08, 2024

Dealership Rating

Employee Rating

Mr. Craig is the man 🫶🏾! It was so great looking him back working. He’s very helpful and professional. Willing to help you with answers to any question(s) you make have. Which is always a plus in my eye back working. He’s very helpful and professional. Willing to help you with answers to any question(s) you make have. Which is always a plus in my eyes. More

by misscookie23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terry Kelly

Dec 09, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

At Lorenzo Nissan Fort Lauderdale, we appreciate your kind words about our team. They're always ready to help customers and provide a professional experience.

December 06, 2024

Dealership Rating

Employee Rating

He was nice and my car is working great I thank you for everything you did everything you did More

by RENEEMCPHERSON42

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nestor Alvarez, Terry Kelly, Gerald Wynter

Dec 07, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We're glad you're happy with your car and the service at Lorenzo Nissan Fort Lauderdale. Thanks for sharing!

December 04, 2024

Dealership Rating

Employee Rating

Craig is a great advocate for the Nissan services and making sure that my vehicle is tuned correctly. making sure that my vehicle is tuned correctly. More

by MEXIMATT85

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 05, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We're happy our team could assist with your Nissan's tune-up. Thanks for choosing Lorenzo Nissan Fort Lauderdale.

December 03, 2024

Dealership Rating

Employee Rating

This car dealership is the worst. I would never come back here to purchase a vehicle nor take my vehicle for service ever again the way I was treated as a customer was terrible. I’ve I would never come back here to purchase a vehicle nor take my vehicle for service ever again the way I was treated as a customer was terrible. I’ve never been treated in such a way before I left a voicemail for the service manager over a week ago and still have not received a call back. Worst experience I’ve ever had. More

by DESTINYG70

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Nestor Alvarez, Terry Kelly, Gerald Wynter, Junior

Jan 25, 2025 -

Lorenzo Nissan Ft. Lauderdale responded

Hi Destinyg70, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

December 01, 2024

Dealership Rating

Employee Rating

Customer oriented. Someone comes to greet you at your car to find out your problem and get you to the right person. Very friendly staff. Someone comes to greet you at your car to find out your problem and get you to the right person. Very friendly staff. More

by WSMINTO

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

Dec 01, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your experience with Lorenzo Nissan Fort Lauderdale. Reach out anytime if you need assistance.

November 29, 2024

Dealership Rating

Employee Rating

They were unprepared for the service. The parts were at another location. What should’ve been 4hrs took 8hrs. The parts were at another location. What should’ve been 4hrs took 8hrs. More

by HallTheWay

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Terry Kelly, Junior

Nov 30, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, Your feedback is important to us here. I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Department regarding the parts availability and the wait time that you encountered. Please email me with your preferred contact information. Thank you, Ali Daye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

November 25, 2024

Dealership Rating

Employee Rating

It was amazing, they even dropped me home while the service was being done and picked me up afterwards. service was being done and picked me up afterwards. More

by jonasjacques9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 26, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your kind words about our service. We're glad to hear you had a great experience with us.

November 23, 2024

Dealership Rating

Employee Rating

Excellent service . The staff was Very pleasant and helpful. I will definitely use this location again The staff was Very pleasant and helpful. I will definitely use this location again More

by sawb1474

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 24, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Glad to know you appreciated our service and pleasant staff at Lorenzo Nissan Fort Lauderdale. Looking forward to assisting you again.

November 15, 2024

Dealership Rating

Employee Rating

Good quality work with excellent service members! Craig Servo is the best assistant service manager I've yet to work with! Craig Servo is the best assistant service manager I've yet to work with! More

by DarkIndigo44!

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 16, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your kind words about our team at Lorenzo Nissan Fort Lauderdale. If you need anything or want to discuss this further, feel free to get in touch.

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