Craig Servo | Page 42

Craig was great. He's a man of his word. Nissan has great customer service. He's a man of his word. Nissan has great customer service. More

by antoinettebrazzle Verified Customer Verified Customer

Report | Print

Transmission service needed on 2015 Rogue which has a history of transmission problems. The first man who helped me was very polite , but I was required to pay not only for a rebuilt transmission but 7 d history of transmission problems. The first man who helped me was very polite , but I was required to pay not only for a rebuilt transmission but 7 days of a rental. I should not have had to pay for a rental. The day after I picked up the car I had to return it due to not being able to shift into any gear but low gear. Apparently a bolt was stripped and the shifting cable was not holding. “Craig“ had helped me in the past & he was able to get the cable repaired and car back to me in 30 minutes, which I appreciated. However, this was clearly sloppy mechanic work, an inconvenience having to return to the dealership and the cost of a rental that should have been covered when there is a known transmission problem on that model. Although I have purchased only Nissans for myself and sons over the past 30 years. I am very upset. I’m not sure I’ll buy another Nissan. More

by MK837KRUSZ Verified Customer Verified Customer

Report | Print

Always prompt, courteous, and knowledgeable. Craig Service Manager is top knotch, very customer service oriented. Craig Service Manager is top knotch, very customer service oriented. More

by raydephillips Verified Customer Verified Customer

Report | Print

Rudy H. was super helpful, and I would highly recommend him to anyone, service experience was quick and easy! was super helpful, and I would highly recommend him to anyone, service experience was quick and easy! More

Report | Print

Mechanically sound, friendly service with extreme attention to detail. I would not take my nissan anywhere else attention to detail. I would not take my nissan anywhere else More

by GOOD.BUSINESS111 Verified Customer Verified Customer

Report | Print

Excellent service, always on time, great staff, only I got late for my free oil change coupon expired dec/2022 got late for my free oil change coupon expired dec/2022 More

by jackietravel4u Verified Customer Verified Customer

Report | Print

Very professional and has cares about customers. The techs keep customers updated on repairs. The company could offer more incentives to customers. The techs keep customers updated on repairs. The company could offer more incentives to customers. More

by SUNSHINE451 Verified Customer Verified Customer

Report | Print

Great service, craig Servo is friendly responsive and I am able to set appointments for maintenance quickly. am able to set appointments for maintenance quickly. More

by DANIELVILLASBOAS Verified Customer Verified Customer

Report | Print

The process to purchase was easy and Alex listened to my interests and concerns. I walked away with a new lease but shorter then I wanted. I’d go back to Alex again! interests and concerns. I walked away with a new lease but shorter then I wanted. I’d go back to Alex again! More

by Kimcar2964 Verified Customer Verified Customer

Report | Print

I am always pleased by the professionalism that I receive from Craig, when I come to Lorenzo Nissan for servicing. from Craig, when I come to Lorenzo Nissan for servicing. More

by bjh4819 Verified Customer Verified Customer

Report | Print