Craig Servo | Page 5

The clean well lit work bays are a plus and everybody I've met at Lorenzo Nissan have made my driving days better I've met at Lorenzo Nissan have made my driving days better More

by montescorrina20 Verified Customer Verified Customer

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The staff at the dealership were friendly, professional, and easy to deal with throughout the service process. Booking the appointment was easy, and my vehicle was serviced promptly and returned clean and and easy to deal with throughout the service process. Booking the appointment was easy, and my vehicle was serviced promptly and returned clean and on time. Despite the issue not being resolved after 2nd visit, I appreciate the team's efforts and courteous attitude. They took the time to answer my questions and made sure I understood the work that was completed. Thank you to the entire team for making the experience smooth and stress-free! More

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Terrific and right on point. Love this place Craig is a great advisor and got my car back to me asap Love this place Craig is a great advisor and got my car back to me asap More

by jrr7024 Verified Customer Verified Customer

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Very good service Nice and reliable people we were satisfied and we will suggest to others. satisfied and we will suggest to others. More

by c44001601 Verified Customer Verified Customer

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Appreciated how no one was pushy, and did not try to get us into a high price vehicle and pay more. Emanuel Vilchez our salesman extremely helpful, above and beyond service from him. us into a high price vehicle and pay more. Emanuel Vilchez our salesman extremely helpful, above and beyond service from him. More

by jjblake6900@yahoo.com Verified Customer Verified Customer

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When I came to do service the young man at the front desk was very nice and respectful, no one bothers me to buy car. was very nice and respectful, no one bothers me to buy car. More

by carnegiedulcie6 Verified Customer Verified Customer

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This dealership was easy yo schedule an appointment for service. They fixed the recall issues with my vehicle it was ready in under 3 hours and vacuumed, interior wind down and exterior was washed as well service. They fixed the recall issues with my vehicle it was ready in under 3 hours and vacuumed, interior wind down and exterior was washed as well! Great job guys! Only one issue which I failed to mention when scheduling was the red arrows lit up on my dashboard that indicated a rearend heavy load. This needed to be turned off by the mechanics and clearly they did not notice the warning lights or they would have reset it. Hopefully the manager who reads this review will contact me and offer a convenient solution. Other than this one issue, I would highly recommend this dealership . More

by Ayesha Verified Customer Verified Customer

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Appointment made and kept. In and out quickly with car washed Craig is very professional and efficient In and out quickly with car washed Craig is very professional and efficient More

by luisb Verified Customer Verified Customer

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had to stand for over 10 minutes in the reception room, they barely washed my car (complimentary) the guy watched me take everything out of my car because i thought they was actually doing a reall car was they barely washed my car (complimentary) the guy watched me take everything out of my car because i thought they was actually doing a reall car wash because i seen doors open to other cars that were being washed. so when i noticed the inside still dirty or the same when i arrived i was very disappointed! they guy said i wouldn’t have to wait 2 hours after i asked if they had assistance to get me back home because i had a sick child that was left home sleeping and i couldn’t wait for 2 hours. he assured me 2x it would be wayyyyy less than 2 hours because they were training someone new. i waited 1 hour and 49 minutes. very disappointing and upsettting. i will never return there for another service again & i live in ft. lauderdale 10 minutes away. smh. like they didn’t want to send me a uber home even tho i kept reiterating that i had a sick child at home and i couldn’t wait. like they didn’t care and still made me wait. disregarded my question on weather or not they had assistance for folks to get home who couldn’t sit and wait 2 hours for the service to be completed. that was rude and disrespectful and no care to the customer spending money there. so 1 star and i won’t be returning for my next service i’ll find another dealership or just go to midas or something More

by JaylaLove Verified Customer Verified Customer

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I did already on Google account. Craig Servo always does the best job making sure my car is maintained properly. He has been my go-to person at Lorenzo Nissan for many years. Please Craig Servo always does the best job making sure my car is maintained properly. He has been my go-to person at Lorenzo Nissan for many years. Please don't retire Craig. More

by SYLVIAHALL74 Verified Customer Verified Customer

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