Craig Shannon

Amazing, hassle free experience and a world class salesman in Billy Sherman.this was by far best car experience I’ve had. salesman in Billy Sherman.this was by far best car experience I’ve had. More

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Pretty disappointed with the car buying experience here. Let me start by saying that if you don't already know this, Hyundai and Kia were notorious for so long about the sleezy and painful process of buying Let me start by saying that if you don't already know this, Hyundai and Kia were notorious for so long about the sleezy and painful process of buying a car through their dealerships. But I've read a lot in the past few years that they are trying to clean that up. I bought a Kia Telluride in 2021 from a different dealership and was overall satisfied with the experience. My experience with Circle Hyundai was disappointing on a few different fronts. My salesman was Craig, and I don't really have any gripes about him - he is doing a job. He was nice and helpful enough. First, they are charging 4k over MSRP for Palisades. They will tell you it's only 2k, but they are adding running boards to all of them and charging another 2k which is preposterous. Second, the best rate of financing they offer is 6 percent on a new car. Now, they will tell you that they just follow Hyundai Financing and that they don't make the rules... fair enough as it relates to a dealership gripe. But their fees are ridiculous. Hundreds of dollars in "doc fees" and 600 registration fee. At the end of the day, they let me walk over a difference of 30/month, which they easily could have made up by waiving their extra 2k over msrp. This was after I agreed to put more money down than I wanted, and were going to basically let them rob me on my trade. Didn't even let the manager or owner know and wasted 3.5 hours of my time. Yes, wasted, because I told the salesman the rate and monthly payment I wanted over 72 months, and he said "don't worry they will make it happen" -- to only be told by the "finance" guy that "if I knew that was your number I would have never tried to run the deal". My advice to people reading this - find a dealer that values customer loyalty and isn't taking advantage of a fluid market by price-gouging. There are plenty out there, you just have to look a little outside the area. I would not return to this dealership nor would I recommend it to anyone. More

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Michael c was helpful, nice, understanding and easy to communicate with. I would highly recommend! Everyone was nice, great staff! I love the car I’m glad I chose circle Hyundai communicate with. I would highly recommend! Everyone was nice, great staff! I love the car I’m glad I chose circle Hyundai More

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Very high on customer satisfaction! They wanted to make the sale, clearly, but were very pleasant about it. Been to circle for all my car purchases the sale, clearly, but were very pleasant about it. Been to circle for all my car purchases More

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Doesn't get any easier than this!!! I spent the last week bouncing from dealership to dealership. When I was greeted by Matt Lonano of Circle Hyundai in shrewsbury NJ i knew that my sea I spent the last week bouncing from dealership to dealership. When I was greeted by Matt Lonano of Circle Hyundai in shrewsbury NJ i knew that my search was finally over. He was a straight to the point, what can i do for you kind of guy. He made me feel like whatever i needed he was gonna be able to do, and man did he deliver. I have bought plenty of vehicles in my lifetime and this was bar none the best experience i have had. i whole heartedly recommend my new friends of Circle Hyundai of Shrewsbury. i would like to thank them formally in the review for everything and i look forward to buying many more vehicles from them in the future. Drive on!!! More

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Hyundai Staff Craig was great to work and made me feel at ease the entire time. Mona handled the financial particulars and was very professional and courteous. Goo Craig was great to work and made me feel at ease the entire time. Mona handled the financial particulars and was very professional and courteous. Good experience overall. More

by kevans1 Verified Customer Verified Customer

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no Even though the trade in was not in working condition I appreciated that they still gave me some money. Craig was wonderful to work with. Even though the trade in was not in working condition I appreciated that they still gave me some money. Craig was wonderful to work with. More

by waters34 Verified Customer Verified Customer

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My Review Always a welcoming experience returning to my local Hyundai dealership. I was recommended to lease with them by family who live locally as well. They' Always a welcoming experience returning to my local Hyundai dealership. I was recommended to lease with them by family who live locally as well. They've gotten all of their kids cars through circle Hyundai and I'm proud to lease with them for a second time More

by ajcarlson91 Verified Customer Verified Customer

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Satisfied customer I appreciate the great customer service I recieved from Circlcle Hyundai representative Craig Shannon. Once again, a satisfied customer with my new I appreciate the great customer service I recieved from Circlcle Hyundai representative Craig Shannon. Once again, a satisfied customer with my new 2018 Huyndai Sonata! More

by mcandles13 Verified Customer Verified Customer

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Satisfaction Outstanding salesman and very professional dealership. Every aspect of the transaction was very professional. The dealership was very clean and comfor Outstanding salesman and very professional dealership. Every aspect of the transaction was very professional. The dealership was very clean and comfortable. Definitely will return to this dealership in the future. More

by ron_coach Verified Customer Verified Customer

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