Craig Stewart | Page 3

Salesman was absolutely great. However the vehicle has been nothing but problematic. The transmission has had several occasions of failure to shift gears causing it to redline to However the vehicle has been nothing but problematic. The transmission has had several occasions of failure to shift gears causing it to redline to dangerously high levels. Brought it in on multiple occasions, but techs have been unable to diagnose/resolve issues. Now check engine light has been on and parts have been changed without resolving the issue. My vehicle has been in the shop almost the entire week, and during that time I've been without a reliable vehicle which I purchased because I have custody of my nieces and need reliable transportation and with the issues ive had that hasn't been my experience at all. The vehicle also has electric issues where the radio among other things seems to reset themselves. This has been a nightmare of a buying experience to say the least and I'm trying to have them buy back the vehicle under New Mexicos lemon law which according to an attorney i have a good case, but I'm hoping reliable nissan will do the right thing and we won't need to get lawyers involved, but I'm willing to do what's necessary as I'm not willing to pay 40+ thousand for an unreliable lemon More

by OFFROADMIKE4X4 Verified Customer Verified Customer

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Our experience with Craig Stewart and Daniel Guereque was splendid and enjoyable. We didn't feel pressure or negativity during the experience. We will highly recommend to family and friends. splendid and enjoyable. We didn't feel pressure or negativity during the experience. We will highly recommend to family and friends. More

by LJORTEGA1984 Verified Customer Verified Customer

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We appreciate Craig’s flexibility and willingness to find the right vehicle that met our needs and wants. the right vehicle that met our needs and wants. More

by RJWWHITING Verified Customer Verified Customer

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Incredible service, knowledgeable staff, and a seamless car-buying experience made visiting the Nissan dealership unforgettable. car-buying experience made visiting the Nissan dealership unforgettable. More

by MARISSALEGARRETA4 Verified Customer Verified Customer

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Lots of work in (3) weeks and spent $10,000 in repairs that started with an oil change and a battery replacement! The amount we spent was the price of the car if we had sold it! Would have loved the oppor that started with an oil change and a battery replacement! The amount we spent was the price of the car if we had sold it! Would have loved the opportunity to trade the 2015 Murano in for a new 2025/2026! Spending $63,000 in (2) months isn’t how we intended to spend our nest egg of hard earned 30+ years of savings!!! Reliable has been the only dealership we’ve done business with since 2015 and we’ve seen so many service managers and reps come and go the past (10) years and we are just reeling at the moment! Wish there was a RECALL on the transmission!!! Craig in Sales always brightens up my day with his continued emails and calls when there are deals at Reliable Nissan More

by 4BNECONIE Verified Customer Verified Customer

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Fast friendly and always ready to help ,they are clean and never pass on gratitude and never pass on gratitude More

by NUTSKNOTS803 Verified Customer Verified Customer

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Sales team AMAZING and did their absolute best to make the process smooth and easy! Finance Manager “Jesse” HORRIBLE he was extremely pushy, aggressive, arrogant, and beyond rude. I would not do any furt the process smooth and easy! Finance Manager “Jesse” HORRIBLE he was extremely pushy, aggressive, arrogant, and beyond rude. I would not do any further business with this dealership if I had any interaction with that guy again. Service department also doesn’t really know how to maintain a vehicle properly. I will not be letting them touch my vehicle with a 10’ pole (oil changes only at 7500miles! No matter what the oil says you never go more than 5000. Also, Nissan’s own maintenance schedule states first at 500 miles) these guys are a joke or actually trying to sabotage your new vehicles! Be warned!!! More

by Dnizio Verified Customer Verified Customer

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I’ve had a few Nissan vehicles in the past and many services done at the Nissan Dealership in Albuquerque, when I moved to Rio Rancho and went to Reliable off of Coors, I met the most nicest people in services done at the Nissan Dealership in Albuquerque, when I moved to Rio Rancho and went to Reliable off of Coors, I met the most nicest people in customer service. Everytime I bring the car in for service I am welcomed and taken care of. Even the salesmen Craig if he sees me will say hi. Thank you Reliable Nissan More

by Miriam Verified Customer Verified Customer

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Craig was awesome to work with. He listened to my needs and worked with me to get me what I wanted. I never felt that I was being rushed or that I was being taken advantage of. I di He listened to my needs and worked with me to get me what I wanted. I never felt that I was being rushed or that I was being taken advantage of. I didn't come to Reliable to buy a car (I was just looking) and didn't expect to go home with a new car. The level of customer service is leaps above other dealers in town. More

by abq.joemarshall Verified Customer Verified Customer

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Everyone I worked with was professional and made my day more comfortable on buying a car more comfortable on buying a car More

by SANCHEZSARALIZA Verified Customer Verified Customer

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