Cristina Berrier

Cristina was very caring. She checked in with me before any work was done. She treated me very well. Almost like how you would treat a friend. My car was in the same condition She checked in with me before any work was done. She treated me very well. Almost like how you would treat a friend. My car was in the same condition as I left it. No dirt or grease anywhere. Cristina and the service crew were fabulous! I will definitely be bringing my car back for anything it needs. I am very happy. I got my car earlier than expected which was wonderful. Cristina knew I had a bad experience at another dealership and although she never said anything negative about the other place, she made sure I had a good experience with Owatonna Ford. My warranty covered almost everything, but the rest out of pocket costs was very reasonable. Also the paperwork I received after my car was done is very easy to understand, readable, and was not covered in grease. Owatonna Ford was clean. I will definitely be back!! Thank you for such fast, reliable, and professional service! I will be doing a Google review and a dealership review as well. ?? Sara Tear More

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Cristina was very caring. She checked in with me before any work was done. She treated me very well. Almost like how you would treat a friend. My car was in the same condition She checked in with me before any work was done. She treated me very well. Almost like how you would treat a friend. My car was in the same condition as I left it. No dirt or grease anywhere. Cristina and the service crew were fabulous! I will definitely be bringing my car back for anything it needs. I am very happy. I got my car earlier than expected which was wonderful. Cristina knew I had a bad experience at another dealership and although she never said anything negative about the other place, she made sure I had a good experience with Owatonna Ford. My warranty covered almost everything, but the rest out of pocket costs was very reasonable. Also the paperwork I received after my car was done is very easy to understand, readable, and was not covered in grease. Owatonna Ford was clean. I will definitely be back!! Thank you for such fast, reliable, and professional service! More

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The service department was very fast at getting our car in and out. We are very pleased! in and out. We are very pleased! More

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Easy to use, fast, friendly service. . great customer service. A+ for Kris in the service department. A+ for Sarah at front desk. :) . great customer service. A+ for Kris in the service department. A+ for Sarah at front desk. :) More

by roswellkitty2013 Verified Customer Verified Customer

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Chris was a game changer, positive solution orientated, knowledgeable, friendly, understanding, empathetic to my situation, and on-top of her game. knowledgeable, friendly, understanding, empathetic to my situation, and on-top of her game. More

by johnkillen63 Verified Customer Verified Customer

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The people at this dealer were very friendly and helpful. I would definatly go back I would definatly go back More

by lancedmilner Verified Customer Verified Customer

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Service was fast and the issue was resolved to my satisfaction. The service manager explained in detail what the issue was and how it was corrected. satisfaction. The service manager explained in detail what the issue was and how it was corrected. More

by Pseykora11 Verified Customer Verified Customer

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Personal and professional. Pleasant environment, knowledgeable staff, friendly and efficient. People make the difference. Enjoyable experience! Pleasant environment, knowledgeable staff, friendly and efficient. People make the difference. Enjoyable experience! More

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Was quoted a price on the phone, when I got to the shop, my bill was just about double what I was told. Service lady was very unprofessional. I will never bring another vehicle back to Owatonna Ford. my bill was just about double what I was told. Service lady was very unprofessional. I will never bring another vehicle back to Owatonna Ford. More

by Vinny Verified Customer Verified Customer

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I was informed this dealership when asked to quote for work only quotes the labor, that alone would steer me and my recommendations clear of this dealership/service center. work only quotes the labor, that alone would steer me and my recommendations clear of this dealership/service center. More

by maynardhurst Verified Customer Verified Customer

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