Cristina Berrier | Page 4

I am less than impressed. First trip to get multiple recall items fixed only one thing was addressed and we were notified they couldn't finish the rest in one day. We wanted a First trip to get multiple recall items fixed only one thing was addressed and we were notified they couldn't finish the rest in one day. We wanted an alignment performed due to abnormal tire wear and we were told the rear differential was on its way out and the tires weren't wearing clearly due to AWD, not an alignment issue. I fully believe the tire wear was from an alignment issue. They said the van with 26,000 miles needed new tires which was not a surprise to me at all. When my wife called to say which tire we were going to choose to put on she was told the van would need a 4 wheel alignment since there is definitely an issue. (Mind you last time it was there we were told the tire wear wasn't from an alignment issue) The final invoice only shows it had a front end alignment, not a 4 wheel alignment. When trying to do the tire rebate online per the hand written instructions on the invoice it shows there is no rebate available. More

by tannermorsching90 Verified Customer Verified Customer

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Always fast and friendly service. I never feel like I’m being given the run around with anything! I never feel like I’m being given the run around with anything! More

by ALLIE.LOUKS Verified Customer Verified Customer

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The technicians were help helpful & provided excellent communication I will take my vehicle back there for future maintenance communication I will take my vehicle back there for future maintenance More

by caholm Verified Customer Verified Customer

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Great communication Took care of everything with the warranty and was completed in a timely manner warranty and was completed in a timely manner More

by 1107kmp Verified Customer Verified Customer

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The distributor is a nice person, the problem is what they sell. My new car has several problems. they sell. My new car has several problems. More

by nrodriguezaguilar96 Verified Customer Verified Customer

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Work was done promptly and I appreciated the access to a vehicle during the repair. I was not happy with the surprise when I was asked to pay for 'rental' of same, that was not described when given me. It w vehicle during the repair. I was not happy with the surprise when I was asked to pay for 'rental' of same, that was not described when given me. It was resolved but conversations were terse. More

by mwchase_kenyon Verified Customer Verified Customer

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Nice It was an easy experience with knowledgeable people. Thank you for being thoughtful and available. Thank you for being thoughtful and available. More

by Schlacteramanda5 Verified Customer Verified Customer

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First we don't have a Lincoln we have an explorer. I don't like your upsale tactics I don't like your upsale tactics More

by tndahl62 Verified Customer Verified Customer

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The best dealership that I been to Good people to deal with Will take my car back with Will take my car back More

by mezadaniel847 Verified Customer Verified Customer

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Scheduled 20,000 mile check, oil change, tire balance and rotation, PLUS had a charging fault that had just occurred that was unscheduled. All was completed rotation, PLUS had a charging fault that had just occurred that was unscheduled. All was completed More

by MN Mike Verified Customer Verified Customer

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