Crystal Costa | Page 2

Thoroughly pleased with entire process I found a car I was interested in on line, located at Paul Masse Chevrolet. I first corresponded via email, then visited later the next day. I was gre I found a car I was interested in on line, located at Paul Masse Chevrolet. I first corresponded via email, then visited later the next day. I was greeted by Paul Dragich with a friendly, easy going interest in my visit to the dealership. Paul immediately guided me to the subject vehicle, and eventually through the sales process and final delivery. All of the other Masse folks I met/did business with were great; totally professional, with a comfortable, friendly family type demeanor. I highly recommend Paul and his colleagues at Paul Masse Chevrolet. More

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Pleasant and helpful staff! Visited showroom multiple times looking to purchasing a new car. Was welcomed every time by all the staff I encountered and allowed to browse and expl Visited showroom multiple times looking to purchasing a new car. Was welcomed every time by all the staff I encountered and allowed to browse and explore vehicles without any pressure.Dealership went out of its way to accommodate me and ultimately get me the car I was looking for at an incredible price! More

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New 2019 Silverado truck at a very fair and reasonable price The dealership had a great selection of new 2019 Silverado trucks to choose from that were reasonably priced for this time of year with the factory i The dealership had a great selection of new 2019 Silverado trucks to choose from that were reasonably priced for this time of year with the factory incentives and dealership rebates. Our salesman, Paul Dragich, was awesome to deal with - honest, straight shooter, no xx or pressure tactics, and provided great service every step of the way. Paul spent a lot of time with my wife and I showing us the entire new and used truck inventory on the lot. Paul was very courteous, professional, and answered all of our questions. He did not use any high pressure sales tactics and promised to price out a truck that would meet our requirements. My wife and I returned a couple days later to review the pricing and were able to work with Paul and management to negotiate a fair deal for the new truck. The next day the running boards and soft cover for the bed were installed and we picked up the truck. I appreciate the patience and extra effort Paul put in to show us all the features of the new truck and we were able to bring it home with a temporary registration. Early the following week the car was registered and I stopped by to meet with Paul to pick up the new plates and registration. Paul installed the new plates and handed us the new registration. It's been a very enjoyable experience thus far purchasing the new truck from Paul and dealing with the staff at this dealership. Highly recommend you consider purchasing a truck from Paul at this dealership. Job well done by all! More

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Easy process, very professional and knowledgeable! I saw the vehicle I was interested in on the Paul Masse website and called the dealership to learn more about the price and features. From the recepti I saw the vehicle I was interested in on the Paul Masse website and called the dealership to learn more about the price and features. From the receptionist to the salesperson, everyone was helpful, not pushy. Followed up with me for three or four weeks until I was ready to make a decision. Again, never pushy and very professional and helpful. My sales person, Paul Dragich, was extremely knowledgeable, helpful, and genuinely interested in what I was looking for. Overall great experience and I would highly recommend Paul Masse if you are in the market for a new Chevy, GMC or Buick. More

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TOP NOTCH EXPERIENCE FROM START TO FINISH! I just wanted to take a few minutes and share the outstanding car leasing experience my wife and I had at Paul Masse Chevrolet in East Providence. Fr I just wanted to take a few minutes and share the outstanding car leasing experience my wife and I had at Paul Masse Chevrolet in East Providence. From the moment my wife and I drove into the parking lot we were treated like royalty. An older gentleman helped my wife and I find parking spots and ushered us in to see Wayne Guindon for our appointment where we were also able speak with Sam DeSousa, the Service Manager, who was also extremely helpful. My wife Cheryle and I have not purchased a new vehicle in about 7 or 8 years due to some financial/credit hardships so we were a bit jittery about the process. Wayne made us feel comfortable, answered all of our questions thoroughly and professionally, and gave us other options when we needed them. We are finally driving a new vehicle after years of sacrifice and the experience could not have been more stress free. Wayne even helped us transfer our personal items from our old cars to our new 2019 Chevy Equinox. Crystal, in finance, was friendly and confident when she had us sign our paperwork and there were no surprises. Couldn't be happier! Thank you for an amazing experience. I think you may have created two lifelong customers here. More

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BEST CAR BUYING EXPERIENCE EVER !!! I went in to purchase a 2016 Corvette. I was a little hesitant because I am from Long Island and it was over a 3 hour drive to Rhode Island. Making I went in to purchase a 2016 Corvette. I was a little hesitant because I am from Long Island and it was over a 3 hour drive to Rhode Island. Making the deal even more complicated I had a trade in that Paul and Derek were unable to see in person prior to my visit to the dealership. We settled on a deal over email and I drove to the dealership. Upon arrival everyone was very nice. Paul and Derek from the start were very accommodating and friendly. The biggest surprise for me was that there were no games tried by either. I left the dealership with the exact deal that was agreed upon. I can not tell you how refreshing that is and this is coming from a person who has bought many cars both new and used. Any question or issue that has come up since I took the car home has been dealt with by Paul and the Management team quickly and professionally. To anyone from New York or even further away I say give Paul Masse Chevrolet a chance, you will not be disappointed. More

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Great Expeirence I am from NYC and I drove over 172 miles about 3 hours to buy a vehicle from this dealer. I dealt with Paul Dragich and he was a pleasure. He answer I am from NYC and I drove over 172 miles about 3 hours to buy a vehicle from this dealer. I dealt with Paul Dragich and he was a pleasure. He answered all my questions and got everything ready for me to sign and drive the one day I drove out there. I dropped off my jeep grand cherokee and drove off in a mint conditions certified pre owned Camaro 2SS. Also dealt with Crystal Costa who explained everything and made the financials easy. Thank You to Paul Masse Chevrolet for a great buy experience. More

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Best car buying experience we've had Paul Dragich is the kost knowlegable salesman I've ever dealt with, he knows everything there is to know about Corvettes. Gave us a great deal, very Paul Dragich is the kost knowlegable salesman I've ever dealt with, he knows everything there is to know about Corvettes. Gave us a great deal, very happy with our purchase . Great group of people ! More

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One of my Best Car Buying Experiences From start to finish this was one of the best car buying experiences I’ve had. From the time I walked in Erich greeted me and asked Wayne to please sh From start to finish this was one of the best car buying experiences I’ve had. From the time I walked in Erich greeted me and asked Wayne to please show me some Corvettes. I was given total attention by Wayne who answered all my questions and took the time to explain the vehicles I was interested in to me. After my decision to buy everything went very smoothly. Crystal in the finance office was very pleasant and professional and walked me through the details and documents. All in all it was great and I love my New Grand Sport Corvette. I would highly recommend this dealership. More

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Another purchase at 100% satisfaction PAUL DRAGICH is the absolute best! He doesn't SELL us vehicles...he FINDS us vehicles that we want at prices we all like. Quality vehicles, excellent PAUL DRAGICH is the absolute best! He doesn't SELL us vehicles...he FINDS us vehicles that we want at prices we all like. Quality vehicles, excellent prices, and knowledgeable/helpful professionals are the reasons we return year after year after year.... Rob and Elaine Sollecito 3/22/19 - 2019 Chev Silverado LD WT More

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