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Crystal Garcia
Crystal Garcia at Jones Chevrolet Humboldt

Crystal Garcia | Page 4

Service Advisor

Jones Chevrolet Humboldt

5390 US Highway 45 Bypass
Humboldt, TN 38343

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4.6
104 Reviews
4.6

104 Reviews

Write a Review

104 Reviews of Crystal Garcia

November 03, 2024

Dealership Rating

Did not get the service that I requested. Took way too long to do what they did. Not worried about satisfying the customer. More

by daniel.k1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 08, 2024

Jones Chevrolet Humboldt responded

Daniel, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. Please provide the best way to contact you and I will make sure to follow up, or you can reach out to us directly at (731) 798-2766. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

November 03, 2024

Dealership Rating
Employee Rating

Crystal is very courteous and respectful. Wait time was short and I will use Jones Chevrolet for my car needs More

by kalu718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2024

Jones Chevrolet Humboldt responded

Thank you for your very kind review. Crystal and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

Nov 05, 2024

kalu718 responded

I’m happy to be part of the Jones Chevrolet family. Thank you

October 30, 2024

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Employee Rating

Not thorough, Asked to assess tire, due to low tire pressure, Didn't assess any. More

by Courtney Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Sanford

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Nov 03, 2024

Jones Chevrolet Humboldt responded

Courtney, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

October 24, 2024

Dealership Rating
Employee Rating

The people at this dealership were professional courteous and quick. I had a great experience. More

by blgobbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tessa Buckingham, Jeremy Sanford

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Oct 24, 2024

Jones Chevrolet Humboldt responded

Thanks for sharing your thoughts about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

October 23, 2024

Dealership Rating
Employee Rating

Excellent service from start to finish ! !! Everyone was helpful and kind. I was kept informed of the entire process. More

by mimizwrld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Hoppe

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Oct 24, 2024

Jones Chevrolet Humboldt responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones Chevrolet Humboldt Management Team

October 20, 2024

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Employee Rating

Friendly people and done the work in a timely manner and would recommend this dealership More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 21, 2024

Jones Chevrolet Humboldt responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones Chevrolet Humboldt Management Team

October 19, 2024

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Employee Rating

Jones has always gotten me in and out quickly. They don't do anything other than what is scheduled unless calling or coming into waiting room and asking and explaining the prices. More

by rgsweat001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tessa Buckingham, Jeremy Sanford

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Oct 20, 2024

Jones Chevrolet Humboldt responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones Chevrolet Humboldt to be a positive one. Please don't hesitate to reach out if you need anything else. Jones Chevrolet Humboldt Management Team

October 19, 2024

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Employee Rating

They were very patient with me and made sure I was happy with my new ride More

by EVELYNJONES28.2015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hannah Frazier, Marlene Hiraldo

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Oct 20, 2024

Jones Chevrolet Humboldt responded

Hi Evelyn: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones Chevrolet Humboldt Management Team

October 16, 2024

Dealership Rating
Employee Rating

I love this dealership I drive 45 miles just to take my truck to get it serviced here because they're fast and trustworthy More

by denver.bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 17, 2024

Jones Chevrolet Humboldt responded

Thank you, Denver! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones Chevrolet Humboldt. We look forward to having you as one of our valued customers for many more years to come! Jones Chevrolet Humboldt Management Team

October 15, 2024

Dealership Rating
Employee Rating

They treat us with respect and seem to be transparent in the work they do unlike Serra! We never feel like we are taken advantage of and they take car shield ! Serra told us they do not take it even tho the More

by Retina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tessa Buckingham, Jeremy Sanford

Report | Print
Oct 16, 2024

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

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