Crystal Trennepohl | Page 2
Service Advisor
Jones Chevrolet Humboldt
5390 US Highway 45 Bypass
Humboldt, TN 38343
27 Reviews
Write a Review27 Reviews of Crystal Trennepohl
May 17, 2024
Communication is very poor with the service center. They also tell you they will add a service to the ticket and when you pick up they didn’t have time. My car spent more time on the lot waiting for re They also tell you they will add a service to the ticket and when you pick up they didn’t have time. My car spent more time on the lot waiting for repairs than it did in my driveway for the past couple months. And to get any information we had to reach out even when they said they would call. More
Other Employees Tagged: Landen Collins, Jeremy Sanford, Tessa Buckingham
May 06, 2024
Miss diagnosed my problem after I waited 3-4 hours. Especially after I just purchased the vehicle. Especially after I just purchased the vehicle. More
Other Employees Tagged: Landen Collins, Jeremy Sanford, Tessa Buckingham, Cody Hathorn
May 02, 2024
Great people very professional , everyone I talked to super nice. They seem Appreciate your business super nice. They seem Appreciate your business More
Other Employees Tagged: Landen Collins, Jeremy Sanford, Tessa Buckingham, Cody Hathorn
April 26, 2024
The employees were nice and respectful very professional and helpful I think one thing that have made it an experience above others is perhaps having the vehicle upfront ready to go in one of the bays to and helpful I think one thing that have made it an experience above others is perhaps having the vehicle upfront ready to go in one of the bays to finish the experience that the customer, his vehicle and patronage in highly valued so that he would more likely return and doing this for everyone despite the tip of car he drives! Just something to think about! More
Other Employees Tagged: Landen Collins, Jeremy Sanford, Tessa Buckingham
April 21, 2024
When I arrived for my scheduled service appointment there was no record of it anywhere in the system. Apparently that same thing had happened several times in the previous two weeks. Jeremy was able to get m was no record of it anywhere in the system. Apparently that same thing had happened several times in the previous two weeks. Jeremy was able to get me worked in and my service was completed in a timely manner. He was very helpful in explaining future services that need to be done to maintain the power train warranty on my truck while being very friendly and professional throughout our interaction. I miss seeing Daniel at the service desk, but I had the same service from Jeremy. I have worked with Daniel for 7 1/2 years, since I bought my truck. He saw me in the waiting area and made a point to come speak with me. In my opinion, he’s the best employee you’ve got in customer service. More
Other Employees Tagged: Daniel
April 14, 2024
Everyone that we came in contact with was friendly, professional and sincere. The facilities were very clean, as well as comfortable. professional and sincere. The facilities were very clean, as well as comfortable. More
Other Employees Tagged: Landen Collins
April 10, 2024
The team provided excellent service and worked hard with integrity. I’ll be a repeat customer. integrity. I’ll be a repeat customer. More
Other Employees Tagged: Landen Collins, Jeremy Sanford, Tessa Buckingham
April 05, 2024
The service department was extremely helpful and informative, being younger it’s always nice when people are willing to kindly explain things instead of treating us bad because we don’t already know informative, being younger it’s always nice when people are willing to kindly explain things instead of treating us bad because we don’t already know things. More
March 18, 2024
My appointment was at 12, on line needs to be updated to show they go to lunch at 12 but they went ahead and change my oil any way. Very fast and employees were super nuce show they go to lunch at 12 but they went ahead and change my oil any way. Very fast and employees were super nuce More
Other Employees Tagged: Jeremy Sanford, Tessa Buckingham , Lynda Bates, Tony Franklin, Tim Roberts, David Thomas