Crystal Trennepohl
Crystal Trennepohl at Jones Chevrolet Humboldt
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Crystal Trennepohl | Page 2

Service Advisor

Jones Chevrolet Humboldt

5390 US Highway 45 Bypass
Humboldt, TN 38343

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4.7
27 Reviews
4.7

27 Reviews

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27 Reviews of Crystal Trennepohl

May 17, 2024

Dealership Rating
Employee Rating

Communication is very poor with the service center. They also tell you they will add a service to the ticket and when you pick up they didn’t have time. My car spent more time on the lot waiting for re More

by IG888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 23, 2024

Jones Chevrolet Humboldt responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

May 06, 2024

Dealership Rating
Employee Rating

Miss diagnosed my problem after I waited 3-4 hours. Especially after I just purchased the vehicle. More

by djpat1200
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
May 10, 2024

Jones Chevrolet Humboldt responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

May 02, 2024

Dealership Rating
Employee Rating

Great people very professional , everyone I talked to super nice. They seem Appreciate your business More

by DRNEBLETT
Service Price Transparency
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Recommend Dealer
Yes
May 03, 2024

Jones Chevrolet Humboldt responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chevrolet Humboldt Management Team

April 26, 2024

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Employee Rating

The employees were nice and respectful very professional and helpful I think one thing that have made it an experience above others is perhaps having the vehicle upfront ready to go in one of the bays to More

by Olgin Ben
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Jones Chevrolet Humboldt responded

Hi Ben: Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones Chevrolet Humboldt Management Team

April 21, 2024

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Employee Rating

When I arrived for my scheduled service appointment there was no record of it anywhere in the system. Apparently that same thing had happened several times in the previous two weeks. Jeremy was able to get m More

by klynk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel

Apr 21, 2024

Jones Chevrolet Humboldt responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones Chevrolet Humboldt Management Team

April 14, 2024

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Clean dealership with friendly staff who shows interest in what is best for my vehicle. More

by clark492
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

April 14, 2024

Dealership Rating
Employee Rating

Everyone that we came in contact with was friendly, professional and sincere. The facilities were very clean, as well as comfortable. More

by April Review
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Landen Collins

Apr 15, 2024

Jones Chevrolet Humboldt responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chevrolet Humboldt Management Team

April 10, 2024

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The team provided excellent service and worked hard with integrity. I’ll be a repeat customer. More

by FAIRA_RUSSELL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 11, 2024

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

April 05, 2024

Dealership Rating
Employee Rating

The service department was extremely helpful and informative, being younger it’s always nice when people are willing to kindly explain things instead of treating us bad because we don’t already know More

by CW110
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2024

Jones Chevrolet Humboldt responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones Chevrolet Humboldt Management Team

March 18, 2024

Dealership Rating
Employee Rating

My appointment was at 12, on line needs to be updated to show they go to lunch at 12 but they went ahead and change my oil any way. Very fast and employees were super nuce More

by taustin1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanford, Tessa Buckingham , Lynda Bates, Tony Franklin, Tim Roberts, David Thomas

Mar 18, 2024

Jones Chevrolet Humboldt responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chevrolet Humboldt Management Team

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