Crystal Wheeler

Kevin was great to work with. Great communication and knowledge advice. Warranty work and upgrades with no upselling, hidden fees or run around Great communication and knowledge advice. Warranty work and upgrades with no upselling, hidden fees or run around More

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Acura always exceeds my expectations. Won't go anywhere else! Kevin is always helpful and communcative! Won't go anywhere else! Kevin is always helpful and communcative! More

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The Service department was fantastic! They got our car serviced in a little over an hour, including some extra work. Super nice and actually cared about the cost of service and my wait ti They got our car serviced in a little over an hour, including some extra work. Super nice and actually cared about the cost of service and my wait time. I’m hooked, not going anywhere else. More

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I’ve taken my MDX here for over a year and am happy with the service level and quality for the price. I had them put in a new alternator, front brakes, various fluid changes, multiple oil changes, etc, all the service level and quality for the price. I had them put in a new alternator, front brakes, various fluid changes, multiple oil changes, etc, all are working great! Their team works hard to communicate well and let me know when a coupon is available for my needed service as well. I highly recommend them for your Acura service! More

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Always very efficient, I arrived early and was immediately moved into the shop for the scheduled maintenance. I was on my way in less than an hour. Nice waiting area and a nice staff. immediately moved into the shop for the scheduled maintenance. I was on my way in less than an hour. Nice waiting area and a nice staff. More

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They were amazing to deal with. I had never been there before, and needed services on my Type S. They got me in super quick, worked with my chaotic schedule, and communicated every I had never been there before, and needed services on my Type S. They got me in super quick, worked with my chaotic schedule, and communicated every step of the way. I also was highly impressed they were very particular on who they let drive my vehicle being a manual, and didn’t let someone not experienced with one drive it. The complementary wash was also amazing, they took off all my cats toe beans prints. I will recommend their professional and attentive service to anyone. I won’t take my Type S anywhere else from now on. Thank you guys and the service manager was funny as xxxx 😂 More

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I bring my two Acuras to this location for service. I could bring them to a much closer local shop for basic services. I choose Salem because they are the best. Kevin leads the team and sets an example I could bring them to a much closer local shop for basic services. I choose Salem because they are the best. Kevin leads the team and sets an example of hard work and taking care of the customer. I’ll continue to go there and buy future Acuras from them. More

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The staff in the service did an excellent job on getting my car in and doing a oil change. my car in and doing a oil change. More

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My wife drives an Acura. I drive an older Honda Accord. I was recently invited to bring my non-Acura to Acura of Salem for servicing. We are new to the area and I figured, "w I drive an older Honda Accord. I was recently invited to bring my non-Acura to Acura of Salem for servicing. We are new to the area and I figured, "why not?' The bottom line? I'm sold! I have never had such great service from a dealership (or anywhere else). Professional. Courteous. Accommodating. Punctual and Affordable. These five words describe my experience with both Kevin and Crystal in the dealership service department. Lastly- as I left, I truly felt they valued me as a customer. I will be back! -Mike P. Dallas, Oregon More

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Great customer service. Skilled technicians and quick service. Done “right the first time.” Much appreciated. Worth the long drive and overnight stay to have them fulfill Skilled technicians and quick service. Done “right the first time.” Much appreciated. Worth the long drive and overnight stay to have them fulfill our service needs. Thanks! More

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