No pressure sale however going to my residence the same
evening ch3ck engine light came on. Now it's in your service department
evening ch3ck engine light came on. Now it's in your service department
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by jimn4187
Verified Customer
Verified Customer
Oct 14, 2026 -
Greg Lair GMC responded
Thank you for your feedback. We appreciate your positive note about our no-pressure approach at Greg Lair GMC. We understand the concern regarding the check engine light coming on, and we want to ensure that your vehicle is taken care of appropriately. Please feel free to reach out to our service department if you have any questions or need further assistance. Looking forward to assisting you.
Best,
The Greg Lair GMC Team
We are SO Thankful for this dealership!
Have always, through decades, provided the best service and sales!!
Have always, through decades, provided the best service and sales!!
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by jgsappi
Verified Customer
Verified Customer
Oct 02, 2026 -
Greg Lair GMC responded
Thank you for your kind words! We truly appreciate your loyalty to Greg Lair GMC over the decades. It's wonderful to hear that we’ve consistently provided you with excellent service and sales. We look forward to serving you again in the future!
Best,
The Greg Lair GMC Team
Absolutely the easiest car buying experience that I have
ever had. It was quick and they valued our time.
ever had. It was quick and they valued our time.
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by dholtzclaw22
Verified Customer
Verified Customer
Sep 29, 2026 -
Greg Lair GMC responded
Thank you for your wonderful feedback! We are thrilled to hear that you had the easiest car buying experience at Greg Lair GMC. We always strive to value our customers' time and make the process as smooth as possible. Our team looks forward to assisting you again in the future!
Best,
The Greg Lair GMC Team
My salesman was Curtis so I’m not sure who the other
name was but everyone was so nice and helpful.
name was but everyone was so nice and helpful.
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by stadlerd55
Verified Customer
Verified Customer
Aug 31, 2026 -
Greg Lair GMC responded
Thank you for your kind words! We appreciate your positive feedback about Curtis and our team at Greg Lair GMC. We're glad to hear you had a nice experience with us. Our team looks forward to assisting you again in the future!
Best,
The Greg Lair GMC Team
Great experience and great customer service and support.
. would definitely recommend them to everyone!!ll
. would definitely recommend them to everyone!!ll
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by irmagraham75
Verified Customer
Verified Customer
Aug 20, 2026 -
Greg Lair GMC responded
Thank you for the fantastic review, Irma! We’re thrilled to hear that you had a great experience with us at Greg Lair GMC. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Best,
The Greg Lair GMC Team
Very friendly customer service .
Stephanie went above all expectations as well as everyone else. Thank you
Stephanie went above all expectations as well as everyone else. Thank you
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by parnellpair
Verified Customer
Verified Customer
Jul 30, 2026 -
Greg Lair GMC responded
Thank you for your wonderful review! We’re glad to hear that you had a positive experience with our customer service at Greg Lair GMC. We appreciate your kind words about Stephanie and our team. Our team looks forward to welcoming you back next time!
Best,
The Greg Lair GMC Team
No hassle, no haggle, easy to deal with.
Good selection, knowledgeable about their products. Over all great experience
Good selection, knowledgeable about their products. Over all great experience
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by evan_bradley12
Verified Customer
Verified Customer
May 23, 2026 -
Greg Lair GMC responded
Evan, thank you for your review! It is amazing to hear that you had a hassle-free experience at Greg Lair Buick GMC. Our team takes pride in providing a great selection and being knowledgeable about our products. We appreciate your kind words and look forward to assisting you again in the future!
Best,
The Greg Lair Buick GMC Team
I purchased an expensive 2026 GMC Sierra Denali from the
Greg Lair dealership. For some reason the Adaptive Cruise Control is not working properly so I took my truck to the dealership for them to fix it.
Greg Lair dealership. For some reason the Adaptive Cruise Control is not working properly so I took my truck to the dealership for them to fix it. They were prompt and friendly; however, Mr. Shaw said the issue is common to 2026 trucks. They reset the camara for me which temporarily solved the problem but didn't fix it. I waited a month and contacted them early this morning since I have not heard a peep from them. The service guy looked it up and said Mr. Shaw would contact me today. Well, he didn't contact me. It would have been nice if he contacted me and at least told me he was researching the problem. Looks like Greg Lair is a wind bag when it comes to his exceptional service department!!!
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by roachman5756
Verified Customer
Verified Customer
Service Price Transparency
May 14, 2026 -
Greg Lair GMC responded
Thank you for sharing your experience. It's great to hear our team was prompt and friendly during your visit, and we appreciate you recognizing those efforts. We also understand how important reliable follow-up and communication are when addressing an ongoing concern with your 2026 GMC Sierra Denali, especially regarding a feature like Adaptive Cruise Control. At Greg Lair Buick GMC, we aim to keep customers informed throughout the service process and provide continued support while concerns are being researched.
Please contact us directly so we can further review your experience and assist with the next steps. Our team remains committed to providing attentive service and improving communication every step of the way.
Best,
The Greg Lair Buick GMC Team
Curtis, my salesman, was pleasant and worked with me
being out of town. Kept me updated
being out of town. Kept me updated
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by Patrick
Verified Customer
Verified Customer
Apr 24, 2026 -
Greg Lair GMC responded
Thank you, Patrick! We’re pleased to hear that Curtis provided you with excellent service and kept you updated during your transaction. Your satisfaction is important to us at Greg Lair Buick GMC. We look forward to serving you again soon.
Best,
The Greg Lair Buick GMC Team
Service was quick, though when I got home, I found oils
dripped down the passenger side fender, and oily finger prints on the hood chrome. Plus they put a container of DEF on my leather seat!!
dripped down the passenger side fender, and oily finger prints on the hood chrome. Plus they put a container of DEF on my leather seat!!
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by happyfortlazy
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2026 -
Greg Lair GMC responded
Thank you for your feedback. We appreciate you taking the time to share your experience with us. It’s great to hear that the service was quick, but we understand your concerns regarding the oil marks and the DEF on your leather seat. We take pride in our work at Greg Lair GMC, and it’s important to us that our standards are met. Please feel free to reach out to us directly so we can discuss these issues further. Thank you again for your input, and we hope to provide you with a positive experience moving forward.
Best,
The Greg Lair Buick GMC Team