Curtis Grow | Page 10

Took my Odyssey in for scheduled maintenance. I received a cost estimate and the time it would take. Went to the customer waiting room with my dog; I love dog friendly companies. The customer area has a hug a cost estimate and the time it would take. Went to the customer waiting room with my dog; I love dog friendly companies. The customer area has a huge selection of complimentary hot and cold drinks and snacks, including homemade cookies. My car was ready at the estimated time, and the cost was spot on. If you want a Honda, this is a great dealership. No pressure, easy negotiation, and no packing. We've bought three new Hondas here, and when it becomes time to buy another, we'll be back. We live in Springfield, but the drive to Peoria is well worth our time. This is an A+ dealership. More

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I have been very pleased with the sales, finance and service team at Bob Lindsay Honda. I will definetly be sharing my experience and recommending my Bob Lindsay to anyone who asks or anyone who is look service team at Bob Lindsay Honda. I will definetly be sharing my experience and recommending my Bob Lindsay to anyone who asks or anyone who is looking to buy a new or newer car. More

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Awful Customer Service & Disconnected Employees This service department used to be great years ago and I was very impressed. But now customer service is absolutely lousy. Has been declining the past This service department used to be great years ago and I was very impressed. But now customer service is absolutely lousy. Has been declining the past few years and now I will avoid this place at all costs! Came in and felt like I was inconveniencing them. There was a total disconnect between employees. I spoke to someone and made a warranty repair appointment with the service center on the phone. However, at my appointment another employee said he knew nothing about it and would not honor the warranty work previously agreed to. Blame-shifting and completely inconsiderate of the customers' time and money. No help whatsoever just a waste of time with this visit. More

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Great Staff! The sales staff and the finance staff are excellent. Wish I had switched to Bob Lindsay years ago. I Will continue to buy from this dealership! Clark The sales staff and the finance staff are excellent. Wish I had switched to Bob Lindsay years ago. I Will continue to buy from this dealership! Clark is so helpful and informative and Tammy does not make you uncomfortable when signing the dreaded line for your purchase. More

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Efficient and informative service. Very pleased with the experience. Timing and length of service visit was as planned. Repair was completed and car worked very well after the repair. Very pleased with the experience. Timing and length of service visit was as planned. Repair was completed and car worked very well after the repair. More

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No need to go anywhere else Mike provided excellent quality control and customer service within a very busy dealership. I got a fair trade and deal on my vehicle. Thank you Mik Mike provided excellent quality control and customer service within a very busy dealership. I got a fair trade and deal on my vehicle. Thank you Mike. Tammy is beyond excellent to deal with she looks out for the customer making sure your needs and financial transactions are met. She puts the customer first and looks out for you. Thank you Jeff for your patience, your knowledge, and working with me with an investment that I was comfortable with in purchasing a newer CRV. Bob Lindsey thank you for providing a great team of employees. They provided excellent service in each of their fields which makes you a 5 star dealership in my opinion and would recommend you to anyone for their vehicle needs. Thank you again to everyone I met along the my way in purchasing my CRV. More

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Getting "Ok Google" to work by voice command Several people became involved with trying to resolve this issue. This really was a set up problem between my phone and Android Auto. Since this was Several people became involved with trying to resolve this issue. This really was a set up problem between my phone and Android Auto. Since this was not a "normal" service problem it took several people to discover the missing link in the set up. More

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Courtes professional Staff from salesman to service dept If you want a professional staff from sales to service then Bob Lindsay on Pioneer Pkwy is for you. The have a great waiting room with coffee, WiFi, T If you want a professional staff from sales to service then Bob Lindsay on Pioneer Pkwy is for you. The have a great waiting room with coffee, WiFi, TVs and playroom for the young ones. There is a overall effort to provide customer satisfaction and reduce customer stress, This is the third vehicle I have purchased from Bob Lindsey and I plan on making my future Honda purchases here. More

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The Best Took care of all my wishes and got the job done when I need it (two days faster than scheduled when I asked). This is my third Honda. Took care of all my wishes and got the job done when I need it (two days faster than scheduled when I asked). This is my third Honda. More

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Oil change and tire rotation. Got in right away, quality work done. Decided to purchase a car at this time. Sales and finance team worked well together to make the purchasing proce Got in right away, quality work done. Decided to purchase a car at this time. Sales and finance team worked well together to make the purchasing process a smooth one. More

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