Curtis Grow
Curtis Grow at Victory Honda Peoria

Curtis Grow

Service Manager

Victory Honda Peoria

900 West Pioneer Parkway
Peoria, IL 61615

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4.5
251 Reviews
4.5

251 Reviews

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251 Reviews of Curtis Grow

September 04, 2026

Dealership Rating
Employee Rating

Once I pulled in I was able to go up to the counter and be helped right away. They weren’t pushy for the recommended services which was a plus More

by AMYKSUMNER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 04, 2026

Victory Honda Peoria responded

Your note about being greeted promptly and not feeling pressured for recommended services reflects how our service department prioritizes clear, respectful care. Hearing that you appreciated our approach during service on your Honda CR-V Hybrid means a lot to our service team. Robert Hubler robert.hubler@victoryhonda.com

September 03, 2026

Dealership Rating
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Did everything on time Staff was friendly and helped me while I waited in waiting room More

by MICHAELBDOYLE1109
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Emmaly Garland

Sep 03, 2026

Victory Honda Peoria responded

Your mention of our team’s friendly support and the on-time completion of your Honda CR-V service reflects our commitment to efficient, welcoming service. Thank you for the five-star rating. Robert Hubler robert.hubler@victoryhonda.com

August 30, 2026

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I requested only an oil change and provided a coupon, but my service provider did a tire rotation without my consent and did not provide me with an estimate before service. My paperwork says I requested a ti More

by jenisejones
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Emmaly Garland

Sep 05, 2026

Victory Honda Peoria responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Robert Hubler robert.hubler@victoryhonda.com

August 27, 2026

Dealership Rating
Employee Rating

The team here works hard to make sure that the customer is satisfied.. Thank you More

by GERALDHALEY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Emmaly Garland

Aug 27, 2026

Victory Honda Peoria responded

Thanks for your kind words and five stars. Hearing that our service on your Honda CR-V left you satisfied means a lot to our team. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

August 23, 2026

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Employee Rating

I was scheduled for 10:00am. My husband left the car at 10:00 am. When I went after work to get the car, they did not even started the service. It was 4:00Pm. And I had to wait u More

by ceciliaiacoponi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Emmaly Garland

Aug 27, 2026

Victory Honda Peoria responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Rob Hubler General Manager robert.hubler@victoryhonda.com

August 23, 2026

Dealership Rating
Employee Rating

Curtis took a ride in my van to find what was a very annoying squeak. He thought it might be a bad shock. They replaced it under warranty and the squeak is gone. More

by kpotter1076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John

Aug 23, 2026

Victory Honda Peoria responded

Your note about Curtis taking a ride in your Honda Odyssey to track down that persistent squeak highlights our team’s hands-on approach. Our service team is pleased we could replace the faulty shock under warranty and eliminate that noise. Knowing your Odyssey is now quiet means a lot to us. Rob Hubler General Manager robert.hubler@victoryhonda.com

August 18, 2026

Dealership Rating
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Staff was friendly, helpful, and transparent. Service to my car was completed in a timely manner. More

by MCGUIRE.CAIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmaly Garland

Aug 18, 2026

Victory Honda Peoria responded

Knowing our team’s clear, supportive approach met your needs is rewarding. We’re glad your Honda CR-V service was completed promptly. Rob Hubler General Manager robert.hubler@victoryhonda.com

August 18, 2026

Dealership Rating
Employee Rating

Poor customer service. Unreliable estimates on time to do repairs. Poor communication at dealership to the point where we are unlikely to buy another Honda. More

by Mk6115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Emmaly Garland

Aug 22, 2026

Victory Honda Peoria responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rob Hubler General Manager robert.hubler@victoryhonda.com

August 15, 2026

Dealership Rating
Employee Rating

They managed to to work me into their schedule and fix my air conditioning the very day I brought the car in. They also installed two recall fixes that were scheduled for an appointment three weeks later, so More

by Rudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmaly Garland

Aug 15, 2026

Victory Honda Peoria responded

Knowing that same-day air conditioning service for your Honda Odyssey met your needs is rewarding. Hearing that installing both recall fixes at once saved you a return trip means a lot to our service department. Rob Hubler General Manager robert.hubler@victoryhonda.com

August 15, 2026

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Employee Rating

Quick service. Good pricing. I’m happy with the transmission flush and would come there again for sure. More

by njdiehl04
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmaly Garland

Aug 15, 2026

Victory Honda Peoria responded

We’re glad your transmission flush on your Honda Civic was completed quickly and at a reasonable price. Hearing you’d return for future service means a lot to our service department. Rob Hubler General Manager robert.hubler@victoryhonda.com

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