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Emmaly Garland
Emmaly Garland at Victory Honda Peoria

Emmaly Garland

Service Advisor

Victory Honda Peoria

900 West Pioneer Parkway
Peoria, IL 61615

Contact Me
4.6
340 Reviews

Dealership Experience

12 yrs, 2 mos

Industry Experience

19 yrs, 3 mos

Languages Spoken

English English

4.6

340 Reviews

Write a Review

340 Reviews of Emmaly Garland

September 03, 2026

Dealership Rating
Employee Rating

Did everything on time Staff was friendly and helped me while I waited in waiting room More

by MICHAELBDOYLE1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow

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Sep 03, 2026

Victory Honda Peoria responded

Your mention of our team’s friendly support and the on-time completion of your Honda CR-V service reflects our commitment to efficient, welcoming service. Thank you for the five-star rating. Robert Hubler robert.hubler@victoryhonda.com

August 30, 2026

Dealership Rating
Employee Rating

I requested only an oil change and provided a coupon, but my service provider did a tire rotation without my consent and did not provide me with an estimate before service. My paperwork says I requested a ti More

by jenisejones
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Curtis Grow

Print
Sep 05, 2026

Victory Honda Peoria responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Robert Hubler robert.hubler@victoryhonda.com

August 27, 2026

Dealership Rating
Employee Rating

The team here works hard to make sure that the customer is satisfied.. Thank you More

by GERALDHALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow

Print
Aug 27, 2026

Victory Honda Peoria responded

Thanks for your kind words and five stars. Hearing that our service on your Honda CR-V left you satisfied means a lot to our team. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

August 24, 2026

Dealership Rating
Employee Rating

I feel they did a good job on our vehicle! Very friendly when we brought the car in and when we picked it up!😊 More

by Don’t have one?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 24, 2026

Victory Honda Peoria responded

Our service department enjoyed caring for your Honda Accord and making each visit friendly. Hearing your kind words and five-star rating means a lot to us. Rob Hubler General Manager robert.hubler@victoryhonda.com

August 23, 2026

Dealership Rating
Employee Rating

I was scheduled for 10:00am. My husband left the car at 10:00 am. When I went after work to get the car, they did not even started the service. It was 4:00Pm. And I had to wait u More

by ceciliaiacoponi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Curtis Grow

Print
Aug 27, 2026

Victory Honda Peoria responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Rob Hubler General Manager robert.hubler@victoryhonda.com

August 23, 2026

Dealership Rating
Employee Rating

The service advisor was very helpful and offered good suggestions regarding replacing my windshield with OEM glass. More

by DALE.CLAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Simmons

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Aug 23, 2026

Victory Honda Peoria responded

Knowing that Emmaly’s guidance on using OEM glass for your Honda HR-V’s windshield was helpful means a lot to our service team. Rob Hubler General Manager robert.hubler@victoryhonda.com

August 18, 2026

Dealership Rating
Employee Rating

Staff was friendly, helpful, and transparent. Service to my car was completed in a timely manner. More

by MCGUIRE.CAIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow

Print
Aug 18, 2026

Victory Honda Peoria responded

Knowing our team’s clear, supportive approach met your needs is rewarding. We’re glad your Honda CR-V service was completed promptly. Rob Hubler General Manager robert.hubler@victoryhonda.com

August 18, 2026

Dealership Rating
Employee Rating

Poor customer service. Unreliable estimates on time to do repairs. Poor communication at dealership to the point where we are unlikely to buy another Honda. More

by Mk6115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Curtis Grow

Print
Aug 22, 2026

Victory Honda Peoria responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rob Hubler General Manager robert.hubler@victoryhonda.com

August 18, 2026

Dealership Rating
Employee Rating

The staff is always courteous, professional and knowledgeable. I feel as though they genuinely listen to me. More

by TIFFANYANNE74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Strube

Print
Aug 18, 2026

Victory Honda Peoria responded

Listening closely to your concerns during service on your Honda Civic is at the heart of how our department operates. Your kind words about our team’s professionalism and attentiveness mean a lot to us. Rob Hubler General Manager robert.hubler@victoryhonda.com

August 15, 2026

Dealership Rating
Employee Rating

They managed to to work me into their schedule and fix my air conditioning the very day I brought the car in. They also installed two recall fixes that were scheduled for an appointment three weeks later, so More

by Rudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow

Print
Aug 15, 2026

Victory Honda Peoria responded

Knowing that same-day air conditioning service for your Honda Odyssey met your needs is rewarding. Hearing that installing both recall fixes at once saved you a return trip means a lot to our service department. Rob Hubler General Manager robert.hubler@victoryhonda.com

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