Emmaly Garland

The dealership is clean , the people are very nice and helpful. The waiting area is comfortable. helpful. The waiting area is comfortable. More

by STRESSEDJF Verified Customer Verified Customer

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I believe the techs are doing a good job, but the people where you drop off your car for oil changes etc could use a lesson in customer service. It never fails, every time I bring in my car I have to wait 1 where you drop off your car for oil changes etc could use a lesson in customer service. It never fails, every time I bring in my car I have to wait 10 min before anyone acknowledges me. They all look down at whatever they’re doing and don’t say hi, be with you shortly or anything. It’s like they are hoping someone else will take you. This has been a problem for years, and now that my car’s service contract is up, I’ll be going elsewhere for maintenance and repair. Additionally, I’ve heard sales has gone downhill this year. A friend of mine is trying to buy a new pilot but said they keep yanking her around and sold the car she was going to buy. More

by MARCYMCWETHY Verified Customer Verified Customer

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Great they took care of everything in a short period of time. Very nice and efficient. time. Very nice and efficient. More

by LOULIL98 Verified Customer Verified Customer

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Everyone was kind and helpful. I had questions about my car and they were checked out and answered. I had questions about my car and they were checked out and answered. More

by GINAHERNANDEZ11 Verified Customer Verified Customer

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Just bought new CRV. SAFETY RECALL on tire repair kit. Gen Manager wanted to ensure was fixed ASAP! Dealership also performed Appearance Protection. Gave me free loaner c SAFETY RECALL on tire repair kit. Gen Manager wanted to ensure was fixed ASAP! Dealership also performed Appearance Protection. Gave me free loaner car. Excellent Customer Service!!! More

by Lindsay1 Verified Customer Verified Customer

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It was great I appreciate Emmaly for her timely service and allowing me drop off early and allowing me drop off early More

by nilesjones27 Verified Customer Verified Customer

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Everything went just as expected. It’s good when there are no surprises. Super pleased. It’s good when there are no surprises. Super pleased. More

by SCOTT.HENDRYX Verified Customer Verified Customer

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I always have an easy time coming in to get the service I need for my vehicle, and the staff is always friendly and helpful! need for my vehicle, and the staff is always friendly and helpful! More

by BEN Verified Customer Verified Customer

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Great advisor. Thorough and pleasant. Vehicle was ready in a timely manner. Service is pleasant and staff want customers to have a good experience. Thorough and pleasant. Vehicle was ready in a timely manner. Service is pleasant and staff want customers to have a good experience. More

by LESLIEHAUK Verified Customer Verified Customer

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Asked for new fob, did not get. Three times said yes appraisal wanted, no appraisal Three times said yes appraisal wanted, no appraisal More

by KHOR23 Verified Customer Verified Customer

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