Emmaly Garland
Emmaly Garland at Victory Honda Peoria

Emmaly Garland

Service Advisor

Victory Honda Peoria

900 West Pioneer Parkway
Peoria, IL 61615

Contact Me
4.7
287 Reviews

Dealership Experience

11 yrs, 11 mos

Industry Experience

19 yrs

Languages Spoken

English English

4.7

287 Reviews

Write a Review

287 Reviews of Emmaly Garland

June 06, 2026

Dealership Rating
Employee Rating

Everything went very well. The people are very courteous and helpful. The check in and check out was very smooth. More

by BRIANRUMBOLD2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow

Jun 06, 2026

Victory Honda Peoria responded

Delighted to hear your check in and check out were smooth and our team was courteous and helpful. Thank you for trusting us with your Honda Civic. We look forward to assisting you again.

May 31, 2026

Dealership Rating
Employee Rating

Too Long wait time for routine oil change. Should not take two and half hours More

by SARAH.UPDYKE816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow

Jun 03, 2026

Victory Honda Peoria responded

Providing a 5-star experience is our top priority, so we're disappointed to hear that your visit didn't measure up, Sarah. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 30, 2026

Dealership Rating
Employee Rating

We were treated very kindly. Had our oil changed without an appointment. Everyone was very helpful. More

by CACRCC
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

Victory Honda Peoria responded

It’s great to hear our team accommodated your Honda CR-V Hybrid oil change without an appointment and made you feel welcome. We’re happy that the assistance you received was helpful. Emmaly and the team look forward to serving you again.

May 27, 2026

Dealership Rating
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I went to service on Memorial Day. They got me in right away to fix a leak in my tire. Just excellent. More

by STORMCHASE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow

May 27, 2026

Victory Honda Peoria responded

Thank you for bringing in your Honda CR-V on Memorial Day. We’re glad Emmaly could get you in right away and fix the tire leak.

May 26, 2026

Dealership Rating
Employee Rating

Service was great. Easy to get an appointment. Wait time was minimal and communication was great. More

by dragonflyshell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow

May 26, 2026

Victory Honda Peoria responded

We’re delighted that scheduling was effortless, wait times were short, and our communication hit the mark. Thank you for trusting us with your Honda.

May 23, 2026

Dealership Rating
Employee Rating

They were very helpful. They recharged my AC. It’s working great now! Also they changed the oil. More

by jjoiner164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow

May 24, 2026

Victory Honda Peoria responded

It’s great to hear our team could recharge the AC in your Honda Pilot and handle the oil change. We’re glad the AC is working perfectly now. Thanks for the five-star review.

May 14, 2026

Dealership Rating
Employee Rating

They honored a coupon and helped me to find the cheapest of options and an estimate for work yet to be done More

by COLINKELLY30.CK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow

May 14, 2026

Victory Honda Peoria responded

We’re glad we could honor your coupon and guide you toward the most budget-friendly options for your Honda Civic Hybrid. Thank you for trusting us to provide a clear estimate on future work, and feel free to reach out if you need anything else.

May 12, 2026

Dealership Rating
Employee Rating

Poor customer service as always and my oil change took close to 3 hours long. More

by ASH8611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Curtis Grow

May 14, 2026

Victory Honda Peoria responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

May 08, 2026

Dealership Rating
Employee Rating

Had an appointment: over an hour after the scheduled time it before car got back for the oil change. Not happy about the long wait. More

by Gandalf the Grey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow

May 11, 2026

Victory Honda Peoria responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

May 05, 2026

Dealership Rating
Employee Rating

Staff was very friendly and took care of my car very well. Nice waiting room and with lot of snack and soda options. More

by NARESHGTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2026

Victory Honda Peoria responded

We appreciate your shout-out to our friendly team and the care we provided for your Honda Odyssey. It’s wonderful to hear you enjoyed our waiting area’s snack and soda selections. We look forward to serving you again.

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