Curtis Grow | Page 2

I requested only an oil change and provided a coupon, but my service provider did a tire rotation without my consent and did not provide me with an estimate before service. My paperwork says I requested a ti my service provider did a tire rotation without my consent and did not provide me with an estimate before service. My paperwork says I requested a tire rotation and an estimate was shown to me. That is a LIE. I waited 2 hours and my phone was dead and I was ready to get out of there!!! More

by jenisejones Verified Customer Verified Customer

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The team here works hard to make sure that the customer is satisfied.. Thank you is satisfied.. Thank you More

by GERALDHALEY Verified Customer Verified Customer

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I was scheduled for 10:00am. My husband left the car at 10:00 am. When I went after work to get the car, they did not even started the service. It was 4:00Pm. And I had to wait u My husband left the car at 10:00 am. When I went after work to get the car, they did not even started the service. It was 4:00Pm. And I had to wait until 5:40pm to get it done More

by ceciliaiacoponi Verified Customer Verified Customer

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Curtis took a ride in my van to find what was a very annoying squeak. He thought it might be a bad shock. They replaced it under warranty and the squeak is gone. annoying squeak. He thought it might be a bad shock. They replaced it under warranty and the squeak is gone. More

by kpotter1076 Verified Customer Verified Customer

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Staff was friendly, helpful, and transparent. Service to my car was completed in a timely manner. Service to my car was completed in a timely manner. More

by MCGUIRE.CAIT Verified Customer Verified Customer

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Poor customer service. Unreliable estimates on time to do repairs. Poor communication at dealership to the point where we are unlikely to buy another Honda. Unreliable estimates on time to do repairs. Poor communication at dealership to the point where we are unlikely to buy another Honda. More

by Mk6115 Verified Customer Verified Customer

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They managed to to work me into their schedule and fix my air conditioning the very day I brought the car in. They also installed two recall fixes that were scheduled for an appointment three weeks later, so air conditioning the very day I brought the car in. They also installed two recall fixes that were scheduled for an appointment three weeks later, so they saved me a return trip. More

by Rudi Verified Customer Verified Customer

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Quick service. Good pricing. I’m happy with the transmission flush and would come there again for sure. Good pricing. I’m happy with the transmission flush and would come there again for sure. More

by njdiehl04 Verified Customer Verified Customer

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No waiting Work was done quickly and efficiently I’ll will return next time when needed will return next time when needed More

by CARRIEWARD1946 Verified Customer Verified Customer

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My car was at dealership from July 9 to August 10 for ac repair. Manager told me easy fix on July 10. Part didn't come in. On Aug 4th I was asked if aftermarket part was ok to use. It came on Aug 5. Casey w repair. Manager told me easy fix on July 10. Part didn't come in. On Aug 4th I was asked if aftermarket part was ok to use. It came on Aug 5. Casey was wonderful to deal with. Her hands were tied. When talking to Curtis he was very confusing. Talked in circles, stating easy fix then stating whole dash had to be removed. I would've liked the option of aftermarket part after a week not 4 weeks. I had a lot of juggling to arrange for a car for myself. Loaner car was not a available. More

by LLS420 Verified Customer Verified Customer

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