"My wife and I recently went in with a plan to potentially..."
My wife and I recently went in with a plan to potentially purchase a Kia Telluride and the whole experience was that of a used car sales lot with cliche sales tactics and false information. We were given the price of the car via email which did line up with the MSRP listed price on the sticker that was on the actual car. However, when it came down to talking about price they quoted us for 5,000 dollars over the actual MSRP! The explanation given was that these cars are very popular and are going for over the actual sales price. We contacted several other KIA dealerships and have found out that you can get the Telluride for sticker price at several other dealerships. While we were waiting at our sales representative's desk another sales person came over asking for the key to the car because he had people who were very interested in test driving the car and wanted to know if we were okay with them test driving. That car never left the lot as far as I could tell and this in fact was a sleazy sales tactic. We also had our current vehicle appraised for trade-in and were told that the catalytic converter on the car needed to be replaced and that would reduce our trade-in value by 2,000$. We just had our car serviced the week prior and nothing was mentioned of that problem and it passed inspection. We did take our car in to our local service shop and they said it was not the catalytic converter and was actually a different small part that needed to be replaced that was only 150 dollar!. So in summary, they tried to get us to pay over 5,000 dollars more than their listed sticker price for the vehicle and tried to swindle us out of another 2,000$ on our trade-in! I never write any reviews for anything but this whole experience gave my wife and I a poor taste in our mouths with the greasy used car salesman tactics that we would be doing a disservice not to let other potential buyers know about our experience.
"Curtis Hutson you’re the best!!! Thanks so much for..."
Curtis Hutson you’re the best!!! Thanks so much for making my purchase such a smooth transaction. I’ll remember exactly what you said don’t ever settle for seconds. Thank you so much I’ll teach my children to live by that statement as well. Best sales person ever.
"Curtis is a great man! He was super helpful to me and my..."
Curtis is a great man! He was super helpful to me and my sister while we were buying our first car. I'd recommend him to anyone who wants great customer service!
"I traveled all the way from PA "
I came pretty far just to get a car, I was approved in SECONDS Curtis really helped me ALOT he’s truly a blessing I would recommend him to anyone. Kia in Wilmington gets the job done. If you need a car as bad as I did, go see Curtis tell him I sent you!
"New vehicle purchase"
Curtis Hulton and Jennifer Beamish made the entire new vehicle purchase experience a pleasure. I will definitely recommend this dealer and Curtis to family and friends.
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