Curtis McMicheaux
Curtis McMicheaux at Manly Hyundai

Curtis McMicheaux | Page 10

General Sales Manager

Manly Hyundai

2755 Corby Ave
Santa Rosa, CA 95407

4.9
171 Reviews

My Mom talked me into going into sales and I'm glad she did! It's rewarding helping people with their automotive needs, and now training new sales people. I'm either working or spending time with my kids. Hobbies, what's that?

4.9

171 Reviews

Write a Review

Dealership Experience

10 yrs, 1 mo

Industry Experience

10 yrs, 2 mos

Specialties & Trainings

Hyundai product certified

Customer Service

View more specialties & trainings

171 Reviews of Curtis McMicheaux

October 07, 2017

Dealership Rating
Employee Rating

Faster than a Drive-Thru Curtis McMicheaux is the person to contact for all your purchase needs. I can Honestly say they were the nicest, most professional car dealership we More

by Happy Feet
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 30, 2017

Dealership Rating

Great times I had a pleasant experience here at Manly Hyundai. The staff were super friendly and I felt very welcomed and at ease. I love my Hyundai! More

by pattersonlatisha64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hasan Ghadiri, Neil Stanley

September 30, 2017

Dealership Rating

Hyundai Elantra Ltd Curtis was an excellent salesman and helped me leave with what I felt was a very good deal for my car. Though there was a small glitch aftermy vehicl More

by pnlops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hasan Ghadiri, Neil Stanley

September 29, 2017

Dealership Rating
Employee Rating

Fast and Friendliest Curtis was exceptional in the job he did getting me into a reliable car. I had a beat up car that needed many repairs and getting back and forth to wo More

by Aanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hasan Ghadiri

September 28, 2017

Dealership Rating
Employee Rating

Getting my first car. Curtis assisted me in getting my first car. He was very helpful in negotiating me a better deal. I will definitely keep the dealer in mind when buying More

by KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hasan Ghadiri

September 18, 2017

Dealership Rating
Employee Rating

Great Experience Great experience from looking at cars, to test drives, negotiations and finance process. All staff were friendly, professional and knowledgeable. We More

by Hyundai Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edgar Medina, Hasan Ghardiri

September 15, 2017

Dealership Rating

Hyundai experience I was with a friend. He was going to assist me because this was my first new vehicle purchase. He has been to many dealerships. I have worked in many More

by josephphillips750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hasan Ghadiri, There was a Australian man as well. Didn't remember his name

August 29, 2017

Dealership Rating

Extremely Helpful All the employees that I worked with were all very helpful and nice. They made sure that I was able to get everything that I was looking for at a good More

by Alyssa
Recommend Dealer
Yes

August 24, 2017

Dealership Rating
Employee Rating

Found a good deal! With the help of Curtis, we were able to find a good deal and also they took back the feedback and acknowledged the customer experience. More

by Swarnima Pandey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2017

Manly Hyundai responded

Good afternoon Ms. Pandey, I would like to thank you for your feedback and ensure that we met all of your requirements to ensure you had a more positive experience upon your return. After speaking with Curtis in great detail, he explained that we traded the vehicle with another dealership and that there were some cosmetic concerns with the vehicle's presentation. Curtis said that we had you bring the vehicle back in and we took care in removing the scratches and made sure you were happy with the condition. We do sincerely apologize for that as I'm sure you can understand, this was not a vehicle in our inventory and that it was another dealership that had this vehicle in the first place. What I am personally satisfied with is the process we extended to you making sure that we took care of your new vehicle in the right way!! Curtis did mention that you were willing to provide a dealer rater score of 5 stars for the dealership and not just him based on the extensive considerations we made in securing your vehicle. I appreciate that your initial experience was not what you expected but the senior management team did step up and make sure the purchase price was extensively lowered to satisfy your expectations. This was explained to you very clearly so I would like to ask if you are willing to change your overall score to 5 stars? It would be very kind of you and certainly helpful to our team. One thing that we constantly do is ensure we learn from our mistakes and make sure our processes are better moving forward so that these type of issues do not occur again. Would you please adjust your score to 5 stars so that we can put this experience behind us and concentrate on making sure every client is 100% satisfied with our service? I wanted to thank you for your time today, I hope we can continue to earn your business in the future. Best, Hyundai Management

August 14, 2017

Dealership Rating
Employee Rating

Great Service Curtis was great in helping us find the perfect car! Very patient and helpful. He understood exactly what I was looking for and happened to have the More

by Terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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