Curtis McVade | Page 5

Great service personnel was fantastic with their promptness to help Great deals. They were always asking if there was anything we needed while we were waiting promptness to help Great deals. They were always asking if there was anything we needed while we were waiting More

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Kathryn was absolutely amazing! Super friendly and welcoming. She was able to get me into a new car that we fall in love with a little more each day! I will definitely use her again on my next purchas welcoming. She was able to get me into a new car that we fall in love with a little more each day! I will definitely use her again on my next purchase. Thank you for all that was done and your willingness to learn with me during this process! More

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I woul like to start with the way u come they make you feel welcome very nice people they work with me they talked to me about my payments and I love that they took their time to look for what I needed in feel welcome very nice people they work with me they talked to me about my payments and I love that they took their time to look for what I needed in my price range More

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Miracle at Elder Mitsubishi Awesome car buying experience thanks to Rkel and Dean and the team at Elder Mitsubishi. I was getting a regular service on my 2015 Mitsubishi Outlande Awesome car buying experience thanks to Rkel and Dean and the team at Elder Mitsubishi. I was getting a regular service on my 2015 Mitsubishi Outlander, which I loved by the way. But it had over 130,000 miles. Rkel ran the numbers and I ended up in a 2019 Eclipse Cross ..and well I got an early Christmas gift. Dean was very knowledgeable in imparting the technology that my new vehicle is equipped with...very nifty! Elder Mitsubishi is the Best! Highly recommend. More

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Time we'll spent buying new SUV Dean, Niko and all the other great people that assisted me in purchasing my new SUV, I THANK YOU!!! Very little stress and lots of cooperation and exp Dean, Niko and all the other great people that assisted me in purchasing my new SUV, I THANK YOU!!! Very little stress and lots of cooperation and explanation of the purchasing process. Service Manager gave specific schedule for maintenance to receive the 30 year, 300K warranty. I would recommend Elder Mitsubishi to family and friends for their next new or previously driven vehicles. More

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Would not replace scratched windshield We bought our Eclipse on August 20. After having it a few days, when driving out of our garage the sun hit the windshield just right and we noticed a We bought our Eclipse on August 20. After having it a few days, when driving out of our garage the sun hit the windshield just right and we noticed a scratch on the windshield where the driver's side wiper moves. Also low tire pressure light kept going on and off. We tried to call Dylan 3 times to tell him about issues we had and were told each time (after holding) that he was with a customer. Left two messages for him to call us back, he never did. Took the car in to service and had it washed. Asked them to look at the windshield, look at it and clean it well, they said no problem; they fixed the low tire pressure light issue. After several more days, we once again noticed the scratch (the light has to hit it just right in order to see it), and also wanted them to check the level of the headlights which seemed low. Took car back to service. Were told the headlights were adjusted correctly per code. Had them look at the windshield, and they did agree it was a scratch and said something (a rock, etc.) was probably caught under the wiper and had scratched the glass. Was told to talk to the person who sold us the car. Sales Manager we dealt with was not in but another manager was. Explained the issue to him; he went to service, talked with them, then came back and told us that we could not prove the scratch was there when we bought the car. But, they would be happy to get a vendor for us to have it repaired (at our expense). We had not used the wipers prior to that day. We have no doubt the windshield was scratched when we bought the car, but as we said the light has to hit it just right to notice it and it was not seen the day we bought the car. So, buyer beware. Once they sell you the car you're responsible for anything you find after the fact. Horrible customer relations once they sell you the vehicle. Very frustrating to spend what we did on this NEW vehicle, only to find it has a flaw. This is not a reflection of the service department, Curtis was very nice but his hands were tied in this case. While we like the car, we will never do business with Elder again and will not recommend them to anyone we know. More

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Exelences and awsome and amazing just owww I came hare late than i was supposed to but still hot a great man and the way they treat us very nicely and yes i bough car hit the bell awsome no wor I came hare late than i was supposed to but still hot a great man and the way they treat us very nicely and yes i bough car hit the bell awsome no words and no page enoigh for the person who handel me very awsome Dereno did awsome job thank you again More

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Very good. I’d recommend this dealership in a heartbeat. The people work hard to help you leave satisfied. They are very proper and respectful! My experience was great all the way around! Highly recommended! The people work hard to help you leave satisfied. They are very proper and respectful! My experience was great all the way around! Highly recommended! More

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Great experience This is the third vehicle that I’ve purchased at Elder Mitsubishi. I think that in and of itself speaks to my experience with this dealership. I appre This is the third vehicle that I’ve purchased at Elder Mitsubishi. I think that in and of itself speaks to my experience with this dealership. I appreciate the individual attention and high level of service that I’ve always received. This time around I’ve finally purchased my first, brand new vehicle! Couldn’t have done it without the help of all of the staff! More

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Friendly They all were awesome at explaining the paperwork and really friendly would definitely reccomend my friends and family to buy a car from this dealersh They all were awesome at explaining the paperwork and really friendly would definitely reccomend my friends and family to buy a car from this dealership! More

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