Customer Relations
Customer Relations at DARCARS Toyota of Baltimore

Customer Relations

Director of Technology and eCommerce

DARCARS Toyota of Baltimore

6007 Eastern Ave
Baltimore, MD 21224

4.3
53 Reviews
4.3

53 Reviews

Write a Review

53 Reviews of Customer Relations

March 14, 2026

Dealership Rating
Employee Rating

It was great communication between the sales man and all the personal involved in the sale on my RAV4 thanks you all More

by rogersept2487
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2026

DARCARS Toyota of Baltimore responded

It’s wonderful to hear that our team maintained clear communication throughout the purchase of your new RAV4. We’re glad everything went smoothly between the salesperson and staff. Please let us know if you need any assistance moving forward.

March 07, 2026

Dealership Rating
Employee Rating

I had a great experience with Angelo Rodriguez. The best customer service experience! Highly recommended! More

by Beth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 06, 2026

Dealership Rating
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I just bought a 2024 Toyota Corolla Crosd from the this dealer -3/6/2026. Right from the first time I contacted the dealership, the negotiation and transaction was hassle free. What I like most and that wa More

by alwell918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Hernandez , Brian Vasquez-Lizama

Mar 06, 2026

DARCARS Toyota of Baltimore responded

Thank you for the great review and for choosing DARCARS Toyota of Baltimore! We’re thrilled to hear your purchase of the 2024 Toyota Corolla Cross was smooth, transparent, and hassle-free. We’ll be sure to pass along your kind words to Brian Vasquez, he’ll be happy to know he made your experience comfortable and easy. Congratulations on your new vehicle and welcome to the DARCARS family! 🚗

March 06, 2026

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The salesperson I worked with to make this purchase, Angelo Rodriguez, was fantastic! He helped me through all steps and with any questions I had and was friendly, helpful, and professional throughout t More

by bpatrick8495
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angelo Rodriguez, Michael Hernandez , Gabe Grullon

Mar 06, 2026

DARCARS Toyota of Baltimore responded

Thank you for the wonderful review and for choosing DARCARS Toyota of Baltimore! We’re glad to hear that Angelo Rodriguez provided such a friendly, helpful, and professional experience throughout your purchase. We’ll be sure to share your kind words with him. Congratulations on your new vehicle, and thank you for the recommendation! 🚗

March 05, 2026

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Being a customer for the past 8 years is really refreshing to know that the hospitality and customer service has only changed for the better. Always a pleasure dealing with these guys. Definitely c More

by dandyny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angelo Rodriguez, Michael Hernandez , Gabriel Grullon

Mar 06, 2026

DARCARS Toyota of Baltimore responded

Thank you for your continued loyalty over the past 8 years and for being part of the family at DARCARS Toyota of Baltimore! It means a lot to hear that our hospitality and customer service have continued to improve over the years. We truly appreciate your trust in our team. Congratulations on your new 2026 Toyota RAV4, we’re glad you’re loving it! 🚗

March 05, 2026

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What an amazing experience with the whole team this store. Top notch service and they’re all pretty funny and accommodating. I couldn’t be happier with my purchase. 100% recommended. More

by preslybri08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angelo Rodriguez, Michael Hernandez , Gabriel Grullon

Mar 06, 2026

DARCARS Toyota of Baltimore responded

Thank you for the awesome review and for choosing DARCARS Toyota of Baltimore! We’re glad to hear our team made your experience enjoyable and accommodating. Congratulations on your purchase, and we truly appreciate the recommendation! 🚗

March 03, 2026

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Nice place and very clean show room well be back a great place to shop More

by Josephrider1958
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Mar 05, 2026

DARCARS Toyota of Baltimore responded

Thank you so much for the kind words! We’re so glad you enjoyed our clean showroom and had a great experience with us at DARCARS Toyota of Baltimore. That means a lot to our team. We truly appreciate your support and look forward to welcoming you back again soon! 🚗✨

March 03, 2026

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Employee Rating

This is a very good dealer in the town. Darwin helps a lot to get the process of car buying. More

by vharisriraj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2026

DARCARS Toyota of Baltimore responded

Thank you for your wonderful review! We’re so glad to hear you had a great experience with us at DARCARS Toyota of Baltimore. It’s especially rewarding to know that Darwin was able to assist you and make your car-buying process smooth and enjoyable. As a proud member of the DARCARS Automotive Group, we’re committed to delivering exceptional service and making every visit a positive one. We truly appreciate your business and look forward to assisting you again in the future. Enjoy your new vehicle! 🚗

March 02, 2026

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Employee Rating

Brian Vasquez-Lizama It was nice meeting with you today, such a nice understanding and cooperative sales representative. More

by renukumaric1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Vasquez-Lizama, Ezequiel Ojeda

Mar 03, 2026

DARCARS Toyota of Baltimore responded

Thank you for sharing your experience! We’re so glad you enjoyed working with Brian Vasquez-Lizama and that he made your visit a positive one. Providing understanding, cooperative, and attentive service is exactly what we strive for at DARCARS Toyota of Baltimore. As part of the DARCARS Automotive Group, we’re committed to delivering a professional and welcoming experience every time. We truly appreciate your kind words and look forward to assisting you again in the future! 🚗

March 02, 2026

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Employee Rating

I worked with Angelo today, process was super quick and easy. He helped me find the car I needed and gave me an excellent deal. Would recommend working with him 100%. More

by Aglrma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angelo Rodriguez

Mar 03, 2026

DARCARS Toyota of Baltimore responded

Thank you for the great review! We’re delighted to hear that Angelo made your experience quick, smooth, and stress-free. Helping our customers find the right vehicle at a great value is exactly what we aim for at DARCARS Toyota of Baltimore, and it’s wonderful to know he delivered on that promise. As a proud member of the DARCARS Automotive Group, we’re committed to providing an efficient, transparent, and rewarding car-buying experience. We truly appreciate your recommendation and look forward to serving you again in the future. Enjoy your new ride! 🚗

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