Customer Service
Customer Service at Dellen Chrysler Dodge Jeep RAM

Customer Service

Customer Service

Dellen Chrysler Dodge Jeep RAM

2640 West Main Street
Greenfield, IN 46140

4.8
101 Reviews
4.8

101 Reviews

Write a Review

101 Reviews of Customer Service

April 04, 2026

Dealership Rating
Employee Rating

I went to Dellen knowing exactly what I wanted, John worked with Courtney to find that exact Jeep Grand Cherokee for me. There were some miss communications along the way, but they made everything righ More

by sharonk
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Kiesel, Tamara Smale , Courtney and Gabe, thank you very much!

March 24, 2026

Dealership Rating
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warranty is nothing. your service desk people are weird and intense. service is no bueno. More

by henrymatt95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Elliott, Jeff Meadows, Tamara Smale , the guy that sold me the car was cool, oh and it had a bad patch job on a tire that they wouldn’t take care of.

Mar 25, 2026

Dellen Chrysler Dodge Jeep RAM responded

Hello, Your experience with our Service Team is very important to us. I would appreciate the chance to speak with you about the level of customer care you received and the warranty coverage on your vehicle. Please reach out to me directly so we may discuss this in greater detail. Sincerely, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

March 04, 2026

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Employee Rating

Everyone was so friendly and answered all my question. The finance department helped me obtain a 90 day payment option because selling stock from my investments was not yet available. More

by mlfisse22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Meadows, Jessica Byers

Mar 05, 2026

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your detailed feedback about our finance department and team. Thank you for choosing Dellen Chrysler Dodge Jeep Ram. Wishing you the best with your new vehicle.

January 03, 2026

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Outstanding dealership with impeccable service and they always go above and beyond, Recommend them to everybody ! More

by derek73
Service Price Transparency
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Recommend Dealer
Yes
Jan 04, 2026

Dellen Chrysler Dodge Jeep RAM responded

We apreciate your recommendation and kind words about Dellen Chrysler Dodge Jeep Ram. Our team works hard to provide great service. Thank you for sharing your experience.

October 29, 2025

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Employee Rating

John did a great job of answering all of our questions. Nice selection of vehicles. More

by bruno63card
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Edison, John Kiesel

August 26, 2025

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Employee Rating

Very professional. Extremely clean facility. I would highly recommend the service department at Dellen Chrysler. More

by huzrfan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Kiesel, Jeff Meadows

Aug 26, 2025

Dellen Chrysler Dodge Jeep RAM responded

We're pleased to hear you found our facility clean and the service professional. Thank you for recommending Dellen Chrysler Dodge Jeep Ram's service department.

June 23, 2025

Dealership Rating
Employee Rating

My entire experience was awesome. As an out of state buyer I was treated as a long time neighbor. John Kiesel (my sales rep) was extremely professional and helpful. John gave me exact More

by dj
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Kiesel, Jeff Meadows, Brody Collins, Jessica Byers , Reception was 5 stars

Jun 23, 2025

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your positive feedback and are glad you had a seamless experience with our team at Dellen Chrysler Dodge Jeep Ram, both over the phone and in person. It's great to know that our staff made your out-of-state purchase smooth from start to finish. Thanks for choosing us, and enjoy your new vehicle!

June 18, 2025

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Employee Rating

Great! Professional and courteous. Had a few problems and had been addressed so far in a good way. More

by marcum.jenny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2025

Dellen Chrysler Dodge Jeep RAM responded

We appreciate your kind words and are glad to hear our team could assist you at Dellen Chrysler Dodge Jeep Ram. If any issues arise, we'd be happy to help resolve them.

June 08, 2025

Dealership Rating
Employee Rating

The best sales team I have ever dealt with. This is the place I will continue to buy from. 100% customer satisfaction on my end! More

by mande65403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 23, 2025

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Employee Rating

Gabe,Courtney and Gary were great to deal with. I will continue to support Dellen and there great people More

by ethridgedave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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