Cynthia Patrick
Cynthia Patrick at Lia Toyota of Wilbraham

Cynthia Patrick

Service Advisor

Lia Toyota of Wilbraham

2145 Boston Rd
Wilbraham, MA 01095

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79 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

16 yrs, 2 mos

Languages Spoken

English English

not yet
rated

79 Reviews

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79 Reviews of Cynthia Patrick

October 06, 2024

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Employee Rating

The service department has always been responsive to my car's needs, crediting my service reps for their dedicated time & attention; More

by rosemarypolletta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Cloutier-Ham

Oct 08, 2024

Lia Toyota of Wilbraham responded

Rosemary, that's wonderful! Thank you for always trusting the Lia Toyota team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

April 15, 2024

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Bought my RAV4 9 years ago from Lia Toyota of Wilbraham and I bring it back to them for all my service needs. Cynthia Patrick was pleasant and knowledgeable. New building is beautiful! More

by debbielh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Lia Toyota of Wilbraham responded

Thank you for telling us the highlights of your service visit with Cynthia! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you and your RAV4 again!

February 02, 2024

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Employee Rating

Cynthia Patrick did a excellent job keeping me up to date on repair work Very knowledgeable on Toyota problems More

by richardpannier
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Lia Toyota of Wilbraham responded

Thanks for letting us know how satisfied you were with Cynthia's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

January 30, 2024

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I always deal with Cindy, she’s the best! We have bought 7 cars at Lia Wilbraham and have been very pleased with sales and service!! More

by Kelliherm
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andre Bernatchez

Jan 31, 2024

Lia Toyota of Wilbraham responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Cindy has always taken such great care of you and your vehicles. Thank you for making Lia Toyota your #1 choice for service!

November 04, 2023

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Thoughtful, not greedy, pleasant staff. Long time customer and intend to stay with this compant More

by dcincone
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Lia Toyota of Wilbraham responded

Thanks for the lovely feedback! We're thrilled you always enjoy working with Cynthia and the Lia Toyota team for your automotive needs. We hope to be of service to you for many more years to come!

October 20, 2023

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I needed help and Cynthia Patrick assisted me through the whole process. I am glad Lia Toyota hires attentive service staff. More

by blkemp
Service Price Transparency
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Recommend Dealer
Yes
Oct 20, 2023

Lia Toyota of Wilbraham responded

Thanks for taking the time to review your service experience! We're happy Cynthia handled your needs with great care and advocacy. We hope you'll continue to choose Lia Toyota for all your automotive needs!

October 19, 2023

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Cynthia Patrick is someone whom I trust and I will always ask for her when I am making a service appointment. She is thorough, attentive to my needs, and always makes certain that I get the best rate for my More

by rjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2023

Lia Toyota of Wilbraham responded

Thank you for recognizing Cynthia's excellence by sharing your 5-star review! We're certain she'll be honored by your kind words, and we hope you won't hesitate to call the next time Cynthia and the Lia Toyota team may serve you. Safe travels until then!

Oct 19, 2023

rjackson responded

Cynthia Patrick is someone whom I trust and I will always ask for her when I am making a service appointment. She is thorough, attentive to my needs, and always makes certain that I get the best rate for my money. Thank you for hiring such a great employee.

October 15, 2023

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David Greenlaw did a great job listening to me on what was needed to service my vehicle correctly. He set it up so my next visit was not so close to this one. More

by Celtics666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Ramos, David Greenlaw , Ryan Campbell

Oct 17, 2023

Lia Toyota of Wilbraham responded

Thanks for taking the time to review your service experience! We're happy David handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Lia Toyota for all your automotive needs!

October 05, 2023

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Paige Shaifer was great taking care of all my sales needs. We looked at 4 different vehicles, and she took the time with each one of them to go over them and let us test drive them we decided on the RA More

by Bruce Sawyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Riley Campbell, Paige Schafer , Ryan Campbell

Oct 10, 2023

Lia Toyota of Wilbraham responded

Congratulations on your new RAV4, Bruce! We're thrilled you enjoyed a pleasant and supportive buying experience with Paige, and we sincerely appreciate your fantastic feedback. We wish many happy travels to your family in the new ride, from all of us at Lia Toyota!

October 02, 2023

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Cynthia Patrick has been Outstanding in helping us with both of our cars! She is not only competent but personable and interested in providing the best and most reasonable service each time! Lia Toyota is More

by ruscio9
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2023

Lia Toyota of Wilbraham responded

Tom and Nancy, Thank you for taking the time to leave Cynthia this positive review! We are so glad that she consistently provides you with top-notch service. She will be delighted to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Oct 02, 2023

ruscio9 responded

Please see above!

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