D'Arcy Hines | Page 11

MBofBR is a 5 Star Dealer! From the management ( Hess Crockett ), sales ( Mason Thomassie ), and service ( D’Arcy Hines )....this dealership is one of the best I’ve had the plea From the management ( Hess Crockett ), sales ( Mason Thomassie ), and service ( D’Arcy Hines )....this dealership is one of the best I’ve had the pleasure of dealing with in all my years of car buying & service. More

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Very Accomadating DArcy Hines, goes the extra mile every time. Tearl made the service appointment work around my schedule. These two together made my service experience DArcy Hines, goes the extra mile every time. Tearl made the service appointment work around my schedule. These two together made my service experience a breeze! More

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Exceeded expectation The service advisor, D’arcy was professional and knowledgeable about my vehicle. He made provisions easier for pick-up and drop-off for my AMG. Upon The service advisor, D’arcy was professional and knowledgeable about my vehicle. He made provisions easier for pick-up and drop-off for my AMG. Upon visiting the site I did not have to wait, I was taking care of immediately. More

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Service Best dealership in Louisiana, I have been a customer since 2010. Ron E. Always takes care of us even if he has to drive to Lafayette. Thanks! Dana B Best dealership in Louisiana, I have been a customer since 2010. Ron E. Always takes care of us even if he has to drive to Lafayette. Thanks! Dana Bergeron More

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Friendly staff excellent service Every visit is always a pleasure because the staff are very professional and friendly service and very courteous of my needs as well as very informati Every visit is always a pleasure because the staff are very professional and friendly service and very courteous of my needs as well as very informative of the questions I have More

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It was pleased It was a great experience. I don’t have any complaints and would certainly recommend the dealership to my family and my friends who are car shopping. It was a great experience. I don’t have any complaints and would certainly recommend the dealership to my family and my friends who are car shopping. More

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Hooray for Mercedes of Baton Rouge In a society where service experiences are usually less than adequate, Mercedes of Baton Rouge has their finger on the pulse of what people want!!!! In a society where service experiences are usually less than adequate, Mercedes of Baton Rouge has their finger on the pulse of what people want!!!! More

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Car Maintenance I love love love the customer service Mercedes Benz of BR provides. I mean it amazes me how professional and friendly they are and Mr. D’Arcy IS THE B I love love love the customer service Mercedes Benz of BR provides. I mean it amazes me how professional and friendly they are and Mr. D’Arcy IS THE BEST! Thank you for ALWAYS taking such good care of me when I come in! Ten stars for your Mr. D’Arcy!! God bless you sir. I’m sorry to say but the only drawback (which is the reason for the 4 stars) I have about your dealership is with the car washing. My car is ALWAYS half cleaned and I’ll never understand how a dealership like Mercedes who provides such outstanding customer service have such poor car cleaning service. Please do something about this. Please! More

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Great customer service all the time! I purchased my first Mercedes Benz about 10 years ago and started bringing it in to be serviced by Mr. Dan. He was a very honest person and always gre I purchased my first Mercedes Benz about 10 years ago and started bringing it in to be serviced by Mr. Dan. He was a very honest person and always greeted me with respect. I'm on my 3rd Mercedes now due to my 2nd being flooded out in 2016. Mr.D'Arcy has been my service advisor for at least the last 5 years and he is just as honest and helpful as Mr.Dan was 10 years ago. I always see Mr.Dan when I come in for service because he is now the service manager and his office is situated openly so that you can visiably see him and as a customer it gives me great comfort to know that he's able to see,greet and be available to customers. The waiting area is simply the best; computer access, refreshments, TV and a massage chair. The Best Service in Baton Rouge!! More

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Good dealership Very nice and friendly. Easy to deal with. Beautiful facility. Finished in time estimated. As good a dealership as I have ever been in. You cannot go Very nice and friendly. Easy to deal with. Beautiful facility. Finished in time estimated. As good a dealership as I have ever been in. You cannot go wrong here. More

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