D'Arcy Hines | Page 10

Excellent and seond to none!!! Excellent experience and great work by the whole Team!! Would absolutely recommend MBOFBR for servicing and repair of your vehicle. Clean, comfortab Excellent experience and great work by the whole Team!! Would absolutely recommend MBOFBR for servicing and repair of your vehicle. Clean, comfortable and timely dealership. More

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Great Service Supervisor D'Arcy is the greatest!! He is knowledgeable, easy to talk with, and very attentive to my needs. The car wash is always nice. I love the express s D'Arcy is the greatest!! He is knowledgeable, easy to talk with, and very attentive to my needs. The car wash is always nice. I love the express service!! More

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Scheduled maintenance I had my 70,000 mile scheduled maintenance completed. As always, D’Arcy Hines was very thorough and professional. I’ll continue to go back. I had my 70,000 mile scheduled maintenance completed. As always, D’Arcy Hines was very thorough and professional. I’ll continue to go back. More

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Very good service . I like the additional car wash and vacuum service.My advisor Victoria are very nice lady . I will come back for my car service again. vacuum service.My advisor Victoria are very nice lady . I will come back for my car service again. More

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Appointment on time, Jessica welcome me and explain what had to be done. Service was fast. D’Arcy finish the paper work. That’s call team work. had to be done. Service was fast. D’Arcy finish the paper work. That’s call team work. More

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Service department D'Arcy, my service advisor kept me posted every step off the way on the progress of what needed to be done and as the work was progressing on my vehic D'Arcy, my service advisor kept me posted every step off the way on the progress of what needed to be done and as the work was progressing on my vehicle. I love the personalized service. More

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Great Victoria Vick was very prompt and informative on our maintenance of the GLE 350 . Every visit has been a pleasure . Coffee and fruit Great too ! Victoria Vick was very prompt and informative on our maintenance of the GLE 350 . Every visit has been a pleasure . Coffee and fruit Great too ! More

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They sold a certified damaged car I purchased a certified used car from this dealership from Florida. The car had water damage that was not disclosed. I took the car to Tampa Mercedes I purchased a certified used car from this dealership from Florida. The car had water damage that was not disclosed. I took the car to Tampa Mercedes who had to replace trim parts on the car and do paint correction to remove water damage. Baton Rouge Manager Brice would not take care of this and we are forced to get an attorney to fight it. Don’t buy a car without seeing it from these people, they are not honest people. They sell cars with damage without disclosing it. I tried to reach the owner but he was not available and I was told he will not do anything. $6k later in damages being paid to Tampa Mercedes plus the attorneys fees is insane! Don’t make the mistake I made. I have purchased a Mercedes previously and this is not how the brand usually works. Very disappointing that something that could be easily fixed is turning into a battle with attorneys. More

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Service appointment for tire check & replacement As always, the service was fast and efficient with all the staff being so polite and courteous. I do not see Miss Victoria under the Service list o As always, the service was fast and efficient with all the staff being so polite and courteous. I do not see Miss Victoria under the Service list of employees. Jessica was so helpful in handling my original call. D'arcy helped directing me to Victoria and Victoria handled vehicle status, payment, and departure from dealership. Thank You steven More

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Service Department - D’arcy Hines You guys are the best! Thank You for always accommodating and respecting my busy schedule by getting me in and out. Also, a very special Thank You, You guys are the best! Thank You for always accommodating and respecting my busy schedule by getting me in and out. Also, a very special Thank You, to my Service Advisor, Mr. D’arcy Hines, he always comes through for me. He is very knowledgeable keeps me informed and updated about my vehicle through every step of the way. More

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