DAVID FUNK | Page 11

Everything went well, they helped as much as they could to get me in this vechicle. to get me in this vechicle. More

by Annmarie36man Verified Customer Verified Customer

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Very good and very reasonable. Overall a great experience. Everyone was very welcoming and helpful. Overall a great experience. Everyone was very welcoming and helpful. More

by Logschwartz29 Verified Customer Verified Customer

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The best place to purchase a car from the staff there are very highly trained to help and very curious they take there time very highly trained to help and very curious they take there time More

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The first sales guy Reinaldo was awesome. Funk was misleading and deceptive and was not forward about pricing. Added a bunch of options I didn't realize until I got home. Was not very forthco Funk was misleading and deceptive and was not forward about pricing. Added a bunch of options I didn't realize until I got home. Was not very forthcoming about the actual purchase price. More

by reffahcs Verified Customer Verified Customer

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Finance team was not professional and not service focused. Finance manager was extremely distracted about his office being used by other employees. Then we had paid 1/4th of the amount using credit c focused. Finance manager was extremely distracted about his office being used by other employees. Then we had paid 1/4th of the amount using credit card and then given a cheque for the rest. Then when we get the paperwork I noticed that Finance Manager had charged the full amount to cheque payment ( I lost cash back amount and in addition had account overages ). Then all the finance paperwork had the wrong address(the dealer address was the customer address) this after the salesperson had updated it. In short I am thoroughly disappointed and will not recommend elder Ford. I find it surprising that Elder Ford just override the amount I submitted on the cheque. More

by rana4u Verified Customer Verified Customer

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The service center may be OK but your customer service is terrible. I have called and spoke to somebody three times asking for a callback never getting it. I doubt if you’ll ever see me in your service cente terrible. I have called and spoke to somebody three times asking for a callback never getting it. I doubt if you’ll ever see me in your service center again or ask for mobile service. Very upset with what is going on. I wish I had gone to Brandon Ford when I purchased my vehicle three years ago. More

by sackman1953 Verified Customer Verified Customer

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Amazing experience and very helpful The experience me and my wife had was amazing, the staff at elder ford was very helpful and experienced my wife had was amazing, the staff at elder ford was very helpful and experienced More

by Danae.tramel23 Verified Customer Verified Customer

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Alexa the service supervisor has been incredibly great in getting me taken care of and help make sure my new Raptor stays safe and in new condition with great communication. getting me taken care of and help make sure my new Raptor stays safe and in new condition with great communication. More

by jaystransport123 Verified Customer Verified Customer

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The dealership it self is horrible while there has been a few people that go above for the most part everyone else drops the ball few people that go above for the most part everyone else drops the ball More

by curtiskeith01 Verified Customer Verified Customer

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My service manager Jenn. Is awesome. But I had to come in to show the technician two simple problems. They were both fixed at Brandon Ford. I need a few more things completed Is awesome. But I had to come in to show the technician two simple problems. They were both fixed at Brandon Ford. I need a few more things completed. But you never have a loaner available. More

by Wteets70 Verified Customer Verified Customer

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