Robo Rivera

Worst experience in the 3 decades I have been going there. Took my vehicle in for a recall repair (life safety issue). Dealer says yes, it's part of the recall but you the customer has to pay for it there. Took my vehicle in for a recall repair (life safety issue). Dealer says yes, it's part of the recall but you the customer has to pay for it because Ford has not made the recall "active" even though I got a notice and it's on the NHTSA website as well. Long story short I was able to negotiate a lower out of pocket but that like saying a thief comes in takes all your belongings and yes ok I'll leave the TV. Am I supposed to thank you or is it still felony theft? This recall alone impacts over 740,000 vehicles (my vehicle also has 3 other recalls). Ford was number 1 in recalls in 2025 nearly doubling the number previously set by GM. Every car they manufacture is impacted and Ford's position is we'll let you know about them, but the customer has to pay for our lack of quality control. Rest assured I will not be buying another Ford, and the dealerships are all coconspirators as they do nothing to fight for their customer's rights even when they agree Ford is wrong. Read this and tell 3 friends Ford forgot that customer loyalty is a 2-way street and that we have choices in what we drive. More

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My family has purchased four vehicles from this dealership and had them maintained there also and all of the experiences have been awesome. dealership and had them maintained there also and all of the experiences have been awesome. More

by maxmiller1962 Verified Customer Verified Customer

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I filled out all the paperwork on line, arrived and signed a few papers and was on my way signed a few papers and was on my way More

by r.loyer Verified Customer Verified Customer

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It was a very easy transition, took a couple of hours and we got the vehicle we came in for. and we got the vehicle we came in for. More

by alisamusgrave Verified Customer Verified Customer

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If your looking to buy a car or truck and these people have the one your looking for by all means go see Elder Ford of Tampa, you will not be disappointed, they go way over to top to take care of your nee have the one your looking for by all means go see Elder Ford of Tampa, you will not be disappointed, they go way over to top to take care of your needs and the people there are the best I have had the experience of dealing with. Don’t miss this chance at a. Great experience . More

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You guys were a big help to me . I had not bought a new car before you guys are awesome. I had not bought a new car before you guys are awesome. More

by Dora O'Neal Verified Customer Verified Customer

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Very nice people that work for this dealership and I have been very happy with my service advisor Daniel Arias been very happy with my service advisor Daniel Arias More

by impala642 Verified Customer Verified Customer

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Excellent service. The car was ready when promised.Service advisor was friendly and efficient. Great dealership. The car was ready when promised.Service advisor was friendly and efficient. Great dealership. More

by denhd630 Verified Customer Verified Customer

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Very friendly and a great bunch of employees to do my business with. I'll look at trading in my new car in a few years for a truck. business with. I'll look at trading in my new car in a few years for a truck. More

by Priceless6642 Verified Customer Verified Customer

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The salesman was easy to talk to and deal with management team was as well. The process was relatively quick. team was as well. The process was relatively quick. More

by reelknotty23 Verified Customer Verified Customer

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