DAVID H ALCARAZ

We had a very positive experience with City VW of Chicago. Upon entering the dealership, it is evident the staff work as a team to ensure customers are taken care of very well. Edgar was knowledgeab Chicago. Upon entering the dealership, it is evident the staff work as a team to ensure customers are taken care of very well. Edgar was knowledgeable, responsive, transparent and very easy to work with throughout the process. He addressed my questions professionally and followed up regularly to keep me updated on the vehicle prior to our purchase. David was also extremely helpful while guiding us through the ins and outs of the sale. He was kind, patient, personable and helped make the process feel smooth and easy. Purchasing a vehicle is a big decision (financially and personally), and both David and Edgar made this experience an enjoyable one for us. When they pulled up the vehicle, it looked gorgeous (shiny and pristine) and was ready with a full tank of gas. David offered to snap a photo of me with my new Atlas, and I had a permanent smile the whole ride home. The following day, Edgar followed up to check in on how I was enjoying my new Atlas and to welcome me to the City Family. I will definitely refer others to City VW of Chicago based on our great experience. Thanks, Edgar and David! More

Report | Print

I am so happy with my entire experience at City Volkswagon and with working with David! He was knowledgeable, patient and kind and I am thrilled with my new 2025 Tiguan and the entire process that Volkswagon and with working with David! He was knowledgeable, patient and kind and I am thrilled with my new 2025 Tiguan and the entire process that David made go by so quick and easy! More

Report | Print

Alex was great to work with. Explained absolutely everything, got a good price for my trade-in car and was overall very happy with my buy and the atmosphere of the place. Explained absolutely everything, got a good price for my trade-in car and was overall very happy with my buy and the atmosphere of the place. More

Report | Print

David was amazing to work with! From the day I started looking to the day the truck arrived with my hard to find SEL-R line! From the day I started looking to the day the truck arrived with my hard to find SEL-R line! More

Report | Print

David was super patient and got me the perfect vehicle I was looking for! Super helpful and very appreciative. Will choose City Volkswagen in the future as well! was looking for! Super helpful and very appreciative. Will choose City Volkswagen in the future as well! More

Report | Print

Worked with Ray Cotto again and for the second time this year he got me into a new vehicle. While Ray was cutting the deal David reassured the deal and reminded me about the warranty and was very cool to ch year he got me into a new vehicle. While Ray was cutting the deal David reassured the deal and reminded me about the warranty and was very cool to chat with while waiting. Also talked with the manager, Clemente and he was very helpful to get me in my price range as well as Juan. The team is amazing and I'll be back for my 3rd vehicle in a few years. More

Report | Print

David hizo un exelente trabajo, muy buen servicio al cliente 10/10 Vengan a verlo cliente 10/10 Vengan a verlo More

Report | Print

David at the dealership is super helpful and really goes the extra mile and like his energy the extra mile and like his energy More

Report | Print

David is so helpful, always doing the best! This is my second car that i got from him and the service is amazing This is my second car that i got from him and the service is amazing More

Report | Print

Very pleased with services provided by David Alcatraz,very professional Thank you so much,David! Alcatraz,very professional Thank you so much,David! More

Report | Print