DJ Bermudez | Page 2

I’ve purchased five Ford vehicles from Hawk Ford, and there’s a reason they continue to earn my business. The entire team is consistently upbeat, helpful, and a pleasure to work with. From my salesman DJ there’s a reason they continue to earn my business. The entire team is consistently upbeat, helpful, and a pleasure to work with. From my salesman DJ to sales manager Andrew, every experience on the sales side has been smooth, honest, and genuinely enjoyable. On the service side, Steve has been my go-to guy for all my gas vehicles. His professionalism and attention to detail are a big part of why I ended up buying four vehicles from Hawk. He’s always taken great care of my Motorhome with the V10, my earlier gas vehicles, and everything in between. Then I met Kathleen in the Diesel Service department — and she’s been just as exceptional. When I brought in my F-150 Diesel, she handled it with the same expertise and enthusiasm. Most recently, I called early one morning about my F-350 before a long trip to California. She told me to bring it right in, diagnosed the issue, ordered the part immediately, and had me back on the road the moment it arrived. Steve and Kathleen are both top-notch, and together with DJ and Andrew, they’re the reason I trust Hawk Ford with every vehicle I own — gas and diesel. They truly go above and beyond. More

by SHAAS Verified Customer Verified Customer

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We had a great experience at Hawk Ford of St. Charles! Would recommend to friends! Charles! Would recommend to friends! More

by Mwerve Verified Customer Verified Customer

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Great experience! !! I have already referred multiple friends and family to Hark Ford and to DJ! I bought my son’s truck and mine from these guys because it was such a !! I have already referred multiple friends and family to Hark Ford and to DJ! I bought my son’s truck and mine from these guys because it was such a great experience! Love all the Ford merch they sent me too! More

by NJA.HOWARD Verified Customer Verified Customer

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I love Hawk Ford! Everyone is so nice and helpful. I got a great deal on my Bronco. Thank you for making the process of buying a new car fun and easy. Everyone is so nice and helpful. I got a great deal on my Bronco. Thank you for making the process of buying a new car fun and easy. More

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I felt very comfortable working with DJ. He answered my questions or sought out the answer. He answered my questions or sought out the answer. More

by CALBMASTER Verified Customer Verified Customer

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Very straight forward sales process. No pressure at all & all the time needed to make a final decision. Certainly would recommend the dealership. No pressure at all & all the time needed to make a final decision. Certainly would recommend the dealership. More

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Everyone I worked with was fantastic. I emailed them about the truck I wanted, told them the details, as I was buying it for work, and I didn't want to spend all day at the dealership. We I emailed them about the truck I wanted, told them the details, as I was buying it for work, and I didn't want to spend all day at the dealership. We were texting on Friday night and worked out all the details. Then on Saturday morning, I emailed everything they needed to get the paperwork started. When I arrived at the dealership, they had the paperwork ready and the truck washed! It was a quick in and out, and I really appreciated them having it all ready so that I didn't waste a day! The truck runs great and they have an awesome rewards program that will keep us serving the truck here as well! More

by TJOHNSON2025 Verified Customer Verified Customer

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The Service Department was very helpful, and I especially want to thank Josh in Quick Service for taking care of my F350 roll hardtop installation. Everyone I spoke with was polite and professional. One s want to thank Josh in Quick Service for taking care of my F350 roll hardtop installation. Everyone I spoke with was polite and professional. One suggestion: it would be great if photos were added for all members of both the Service and Sales Departments. This would make it easier to know who to thank and recognize. The only hiccup was in communication between departments. My salesperson, DJ, was on vacation but had told me the part should arrive by Thursday. I had to call Sales myself to check on it, and while Chris in Sales (covering for DJ) was helpful, he was swamped with management duties. I called back to Chris later that day, but he had already left without following up, so I still didn’t know if I could bring my truck in for the installation—no one seemed to know. The next day, I called Quick Service (contact info provided by DJ) and spoke with Josh. At first, he couldn’t find the roll top but then located it, confirmed it was there, and told me to bring the truck in. He completed the installation that day—great service once I connected with the right person. Overall, I’m very happy with the service and appreciate everyone’s hard work. More

by SHAAS Verified Customer Verified Customer

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D.J. was great to work with he was very accommodating and addressed my questions and concerns. addressed my questions and concerns. More

by LSF1087 Verified Customer Verified Customer

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Quick and efficient work was done conveniently and. successfully. We have bough3 cars.here.and.will.return successfully. We have bough3 cars.here.and.will.return More

by ROBGWLEZ Verified Customer Verified Customer

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