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Josh Grant
Josh Grant at Hawk Ford of St. Charles

Josh Grant

Service Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.6
175 Reviews
4.6

175 Reviews

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175 Reviews of Josh Grant

October 29, 2026

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Employee Rating

Fast and friendly service advisors. Great communication. Definitely recommend using this dealership to any one that need work done. More

by Chris Shuman
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Recommend Dealer
Yes
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Oct 29, 2026

Hawk Ford of St. Charles responded

Your recommendation means a lot to our team. We're happy our advisors kept you informed and made the service visit for your Ford Escape efficient and welcoming.

October 27, 2026

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The dealership was extremely friendly and helpful with the issues that I came into the dealership with. Such great customer service overall More

by SHALAMARJOHNSON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amalia Huerta, Leslie Colin, Janette Calderon, Isaias Parra, Justin Parra

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Oct 27, 2026

Hawk Ford of St. Charles responded

We're glad our team made you feel welcome and supported you with the concerns you brought in for your Ford Fusion. Thank you for the five-star rating!

October 19, 2026

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Took my car for an oil change great experience service writers were great to deal with very helpful and knowledgeable. will be back again for more services More

by tonylom93
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin

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Oct 19, 2026

Hawk Ford of St. Charles responded

Hearing that you found our service writers helpful and knowledgeable during your Ford Mustang’s oil change means a lot to our team. We look forward to assisting you with any future service needs.

October 16, 2026

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My experience with Hawk Ford has always been expert, friendly and honest service. What more can I say? More

by Dlennartz
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2026

Hawk Ford of St. Charles responded

Hearing that the service on your Ford Fiesta has consistently felt knowledgeable, welcoming, and transparent means a great deal to our service team. Thank you for your five-star rating and for trusting us with your vehicle.

October 13, 2026

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I love your service,I think you guys are the best team ,that’s why I always bring my cars! More

by edrimonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amalia Huerta, Leslie Colin, Janette Calderon, Isaias Parra, Justin Parra

Print
Oct 13, 2026

Hawk Ford of St. Charles responded

Hearing that you think we’re the best team and always bring your cars means a lot to our service department. We’re grateful for your loyalty and happy to keep your Ford Explorer in top condition.

October 03, 2026

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Employee Rating

It would have been nice if they vacuum the interior and they gave it a wash like Toyota More

by wdillavou
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Pineda

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Oct 06, 2026

Hawk Ford of St. Charles responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

September 29, 2026

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Employee Rating

After experiencing some concerns about the service at Hawk Ford- Joshua the service manager went above and beyond to make it right! I will continue to have my vehicles serviced here More

by CKCOLLINS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amalia Huerta

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Sep 29, 2026

Hawk Ford of St. Charles responded

Knowing that Josh went above and beyond to make things right means a lot to our service department. We look forward to continuing to service your Ford F-150.

September 24, 2026

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Employee Rating

This is my Wife's vehicle. She is very hard to please but was Very happy with the results. You're service manager treated her well and gave her your top mechanic. More

by Shaun
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Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 24, 2026

Hawk Ford of St. Charles responded

Your note about Josh treating her with care and entrusting her Lincoln MKC to our top mechanic shows how seriously we take every service appointment. Hearing that your wife was very happy with the service means a great deal to us.

September 12, 2026

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Employee Rating

I appreciate how they can pick your car up and bring it back to you when you’re not able to. I thank God for that service other than that I just really appreciate the della for having these services for th More

by GILESVERONICA82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amalia Huerta, Leslie Colin, Janette Calderon, Isaias Parra, Justin Parra

Print
Sep 12, 2026

Hawk Ford of St. Charles responded

Knowing that our pickup and return service was helpful means a lot to us. Our team is pleased we could pick up and return your Ford Edge.

September 08, 2026

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Employee Rating

I come from Wheaton to use this service center. They are professional and get my oil changes and work done as promised. Josh the service manager is top notch and cares about his clients. More

by Vicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 08, 2026

Hawk Ford of St. Charles responded

Your Ford Focus is in good hands with our service team. Hearing that Josh’s attentive care and our timely, professional oil changes keep you coming from Wheaton means a lot to us. Thank you for your five-star rating and for trusting our service department with your maintenance needs.

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