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Josh Grant
Josh Grant at Hawk Ford of St. Charles
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Josh Grant

Service Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.7
79 Reviews
4.7

79 Reviews

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79 Reviews of Josh Grant

March 16, 2024

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Friendly dealer, great communication. Sales and service is outstanding. Bought a new EV and pricing was honest and fair! More

by GORNIAK0
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Kreatsoulas, Jeff Reckards

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Mar 18, 2024

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! Thank you for your business, we appreciate you as a Hawk customer!

March 01, 2024

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Good work and on time good communication friendly people and nice to work with. Recommended More

by D.FORSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janette Calderon, Anthony Dillon

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Mar 01, 2024

Hawk Ford of St. Charles responded

Great to hear that you're happy with our service! At Hawk Ford of xx. Charles, we take pride in delivering top-notch work with excellent communication and a friendly, approachable attitude. It was a pleasure working with you, and we look forward to continuing to provide you with a great experience in the future. Thank you for choosing Hawk Ford of xx. Charles!

Mar 02, 2024

Hawk Ford of St. Charles responded

It's fantastic to hear about your positive experience at our dealership! We strive to provide a seamless and professional buying process, and we're thrilled that you found our team members from management, sales, and finance to be courteous and polite. We can't wait to welcome you back in the future! Thank you for choosing Hawk Ford of xx. Charles.

February 09, 2024

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Steve and his team took such good care of me and my Bronco. I appreciate the communication and the availability of help. Everyone was kind and attentive. They even cleaned my dirty little Bronco- went More

by SAUCEDAR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Staub, Leslie Colin, Connor Brown, Marisa Case, Janette Calderon , Lily Bisbikis, Monique Case, Steve Donovan, Brett Howard

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Feb 14, 2024

Hawk Ford of St. Charles responded

We are thrilled to hear about your positive experience with Steve and our dedicated team! At Hawk Ford of xx. Charles, going above and beyond to provide exceptional care for your Bronco is our top priority. Thank you for choosing us – we're delighted to have exceeded your expectations with our attentive service and attention to detail.

February 09, 2024

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HawkFord and all there Service Advisors are the best, they not only take care of our Ford and Lincoln vehicles, they also take care of our daughters Hyundai as well. Like I said in many dealer rater rev More

by DHORNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Staub, Connor Brown

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Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experiences with our team at Hawk Ford of xx. Charles! It's fantastic to know that our Service Advisors have been able to provide excellent care for your Ford, Lincoln, and even your daughter's Hyundai. Thank you for your kind words, and we look forward to continuing to deliver the best service for all your automotive needs!

January 28, 2024

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Hawk Ford has the BEST service advisers and mechanics , they all honest, fair and knowledgeable. They take care of all of our Ford, Lincoln vehicles. . More

by DHORNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Staub

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Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear that our service advisers and mechanics have consistently provided the best, honest, fair, and knowledgeable service for all your Ford and Lincoln vehicles at Hawk Ford of xx. Charles. Delivering exceptional care and expertise is at the heart of what we do, and we're grateful for your continued trust in our team. Thank you for sharing your positive experience – we look forward to serving you and your vehicles in the future!

January 25, 2024

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Most customers are happy to say they have a good contact at their service department, but what if they can say they have a GREAT TEAM? We can personally attest to the GREAT SERVICE TEAM at Hawk Ford. From More

by whtkgt
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Recommend Dealer
Yes
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Jan 26, 2024

Hawk Ford of St. Charles responded

Thank you for your review & kind words! I have made sure to pass along to Josh and the team who took great care of you! We appreciate your business & recommendations; it goes a long way!

January 17, 2024

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Hawk Ford was friendly and courteous. It was easy to get an appointment. I had a seal come apart on the top of the car and I needed to have it repaired before the storms came in. Hawk More

by Winddy SVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Brown , Lily Bisbikis, Steve Donovan

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Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience with our team at Hawk Ford of St. Charles. Providing efficient service and honoring warranties is our priority, and we're delighted that we could address your concern promptly and professionally. Thank you for choosing us, and we look forward to welcoming you back for your annual maintenance!

January 14, 2024

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This is the best dealership ever very courteous staff, and they're not pushy at all. They work With you and For you. More

by AYESHA867
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Babalis, John Hartgenbush, Connor Brown

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Feb 14, 2024

Hawk Ford of St. Charles responded

We're elated to hear that you had an exceptional experience with our courteous and non-pushy staff at Hawk Ford of St. Charles. Collaborating with you and working in your best interest is at the core of our service philosophy, and we're grateful for your generous feedback. Thank you for choosing us – we eagerly anticipate the opportunity to serve you again!

January 12, 2024

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Once again, I had a wonderful experience at Hawk Ford! The team is friendly, efficient and quick to communicate. More

by BRAGG8HEATHER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear that you had another wonderful experience at Hawk Ford of St. Charles! Our team takes pride in delivering friendly, efficient, and communicative service to ensure your satisfaction. Thank you for your ongoing support, and we look forward to welcoming you back for more exceptional experiences!

December 28, 2023

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Employee Rating

I highly recommend Hawk Ford of St. Charles! I had excellent experience with their Service Dept. for my 2020 Ford Escape. And when the time came to trade in, I had no hesitation to re More

by PICLOGALLO24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Wackerlin, Chris Krueger, Connor Brown, Vanessa Ramirez , Monique Case

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Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your amazing experience with our Service Department and sales team at Hawk Ford of St. Charles. Providing exceptional service and ensuring a seamless transition to your new 2023 Escape is our top priority, and we're delighted that Chris and Bill exceeded your expectations. Thank you for choosing us, and we look forward to continuing to provide top-notch service in the future!

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