DJ Cabrera

1. There was no one there to greet me when I arrived and as this was the first time for me, I didn’t know where to go and who to talk to. 2. The person at the “service desk “ was not rude nor was he ove as this was the first time for me, I didn’t know where to go and who to talk to. 2. The person at the “service desk “ was not rude nor was he overly polite. 3. I like the video report but it was very difficult to see and understand. 4. I think that almost 3 hours was a bit too long for what was done and the service center did not look that busy. 5. We are vey satisfied with our 2026 Kia Sportage. 6. The pictures of the people below do not look familiar to me so I am unable to “score “ them. More

by LARRY.TE Verified Customer Verified Customer

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The dealership was fast and quick about the oil change. I would recommend this to a friend. I would recommend this to a friend. More

by parker.taylor2534 Verified Customer Verified Customer

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Very nice and quick. Liked the free oil change and tire rotation that was included with the recall. Liked the free oil change and tire rotation that was included with the recall. More

by DANIELLEB.NOTTINGHAM Verified Customer Verified Customer

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This dealership has the worst service i have ever encountered. You have to leave your vehicle for 4 days to get a diagnosis. There is no communication. I will never go to this dealership for anything encountered. You have to leave your vehicle for 4 days to get a diagnosis. There is no communication. I will never go to this dealership for anything and will warn everyone I know to avoid this place. More

by randy.johnson1 Verified Customer Verified Customer

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Service manager should not be working here. People working counters at service department refused to even come out to look at the car, it was 3 of them and they got no other people inside. I w People working counters at service department refused to even come out to look at the car, it was 3 of them and they got no other people inside. I was the only one walking customer. When confronted to do their jobs, I was told that they will call 911 and will get me out with trespassing warrant. Manager from used sales department got involved. Got rental car and approved service in 5 min. Was not his job but he did it anyway. More

by Alex Verified Customer Verified Customer

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It was very clean and well run. I enjoyed my experience. They did a great job I enjoyed my experience. They did a great job More

by JOSHUA.BRADFORD91 Verified Customer Verified Customer

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It was a very good experience. I was informed. at all steps and my questions were clairified. I was informed. at all steps and my questions were clairified. More

by sandhyaravind Verified Customer Verified Customer

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Not happy with your service that took 4 days and not done completely. Also I have 5 cars not including the Kia and never asked to pay a fee when using credit card. completely. Also I have 5 cars not including the Kia and never asked to pay a fee when using credit card. More

by Telesoftcomm Verified Customer Verified Customer

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This was my 2 time at kia Frisco they told me everything about my maintenance very much greeting. about my maintenance very much greeting. More

by ALI.BARKAT870.AB Verified Customer Verified Customer

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Shopping at Kia Of Frisco was a great experience! My sales lady “Carmen” was very knowledgeable, friendly, courteous, and there was no high pressure sales. She was very easy to work with! We had to b My sales lady “Carmen” was very knowledgeable, friendly, courteous, and there was no high pressure sales. She was very easy to work with! We had to bring the car in for two little minor items that they addressed promptly and took care of the items on the first go round. More

by CHERYLGANT64 Verified Customer Verified Customer

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