Garrett Lilly
Garrett Lilly at Kia of Frisco

Garrett Lilly

Service Drive Lane Manager

Kia of Frisco

10220 TX-121
Frisco, TX 75035

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4.8
95 Reviews

Languages Spoken

English English

4.8

95 Reviews

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95 Reviews of Garrett Lilly

April 29, 2026

Dealership Rating
Employee Rating

Service was good and fast. The customer service was also very good and the workers are very nice and friendly. More

by TBM0808
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: DJ Cabrera

Apr 29, 2026

Kia of Frisco responded

We're pleased to hear you received speedy and friendly service from our team at Kia of Frisco! Thank you for sharing your feedback!

April 28, 2026

Dealership Rating
Employee Rating

I am very grateful for the service and kindness I receive when I take my truck in for an oil change More

by Israelfigueroa13
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: DJ Cabrera

Apr 29, 2026

Kia of Frisco responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

April 28, 2026

Dealership Rating
Employee Rating

Asked them to get me done ASAP, as I had a meeting. They did it. I was out in just over an hour. More

by dvantiem
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: DJ Cabrera

Apr 29, 2026

Kia of Frisco responded

Thank you for the five-star review of Kia of Frisco! We’re glad our team was able to accommodate your request and get you back on the road in a timely manner. We truly appreciate your feedback and look forward to assisting you again down the road. Safe travels!

April 25, 2026

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Once the warranty was verified everything went smooth. No xx. They made the trains run quicker than expected. More

by JDARIAN23
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DJ Cabrera

Apr 27, 2026

Kia of Frisco responded

We're pleased to hear our team made everything smooth and efficient for you at Kia of Frisco! Thanks for your feedback!

April 22, 2026

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Preston was extremely friendly and helpful. I have no complaints the vehicle inspection was also great. More

by RICHARDM0225
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: DJ Cabrera , Preston - 5 stars

Apr 24, 2026

Kia of Frisco responded

Richard, thank you for sharing your kind words about Preston and our team! We appreciate your business and hope to see you again at Kia of Frisco. Safe travels!

April 22, 2026

Dealership Rating
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All of the service(s) I brought my car in for were taken care of like I asked them to. More

by bhughes
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DJ Cabrera

Apr 24, 2026

Kia of Frisco responded

Thank you for your five-star review! So glad you were happy with your service. Please reach out if you ever need anything going forward!

April 22, 2026

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Employee Rating

I brought my 2024 Telluride to Frisco KIA several times for alignment and insulation issues, and DJ, the service manager, delivered exceptional service each time. After explaining my concerns, especially w More

by Des
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: DJ Cabrera

Apr 22, 2026

Kia of Frisco responded

We appreciate you sharing this, Des. It is great to hear DJ took full ownership of your concerns and ensured everything was handled properly, from the tire replacement to keeping you updated throughout the process. We are glad your Telluride is now driving like new and that everything worked out for you and your wife before your trip. Thank you for trusting Kia of Frisco, and we look forward to seeing you again in the future.

April 05, 2026

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Jake provided clear guidance on timing and the process. The work was done quickly and well. More

by LANE_MORGAN
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Recommend Dealer
Yes

Other Employees Tagged: DJ Cabrera , Jake Keller

Apr 06, 2026

Kia of Frisco responded

We’re happy to hear Jake provided clear guidance and kept you informed throughout the process. It’s great to know the work was completed quickly and done well. Thank you for choosing Kia of Frisco, and we look forward to assisting you again in the future.

March 28, 2026

Dealership Rating
Employee Rating

I saw a nail in my tire and they got me an appt very quickly. At the dealership they were spot on with the time estimate for the service and came to check on me in the waiting room. Side note: sitting a More

by OSquadMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DJ Cabrera, William Kazanji, Carmen Pedersen , Peter in service

Mar 30, 2026

Kia of Frisco responded

Thank you for sharing your experience with us! We're glad we could assist you quickly and efficiently at Kia of Frisco. It's great to hear that our team made a good impression and got your tire fixed. We hope you visit us again for any future needs. Safe travels!

March 27, 2026

Dealership Rating
Employee Rating

All good. Courteous; professional. Explained service well. Quick. Easy. Good value. I don’t have any more words More

by CHRIS@KIWITX.COM
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DJ Cabrera

Mar 27, 2026

Kia of Frisco responded

Chris, your review is like a highlight reel of everything we strive for! It means a lot to know you felt supported every step of the way at Kia of Frisco. Enjoy the ride! Until next time!

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